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Intercompany Shared Services Agreement
"I need an Intercompany Shared Services Agreement for our Pakistani manufacturing group, where our tech subsidiary will provide IT support services to five other group companies starting March 2025, with specific focus on cybersecurity compliance and data protection requirements."
1. Parties: Identification of the service provider and recipient companies, including registration details and addresses
2. Background: Context of the agreement, relationship between the parties, and purpose of the shared services arrangement
3. Definitions and Interpretation: Definitions of key terms and interpretation rules for the agreement
4. Scope of Services: Overview of services to be provided, service standards, and delivery requirements
5. Term and Termination: Duration of the agreement, renewal terms, and termination rights
6. Service Levels: Performance standards, KPIs, and measurement criteria
7. Charges and Payment Terms: Pricing methodology, payment terms, invoicing, and transfer pricing compliance
8. Governance and Reporting: Management structure, reporting requirements, and periodic review processes
9. Confidentiality: Protection of confidential information and trade secrets
10. Data Protection: Data handling, privacy requirements, and compliance with data protection laws
11. Intellectual Property: Ownership and licensing of IP rights in relation to the services
12. Liability and Indemnification: Allocation of risks, limitations of liability, and indemnification provisions
13. Force Majeure: Events excusing performance and related procedures
14. Dispute Resolution: Process for resolving disputes, including jurisdiction and governing law
15. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
1. Compliance with Group Policies: Include when specific group-wide policies need to be referenced and enforced
2. Regulatory Compliance: Add for regulated industries or when specific regulatory requirements apply
3. Business Continuity: Include when services are critical to business operations
4. Staff and Personnel: Add when staff transfers or secondments are part of the service arrangement
5. Insurance: Include when specific insurance requirements need to be maintained
6. Anti-Corruption and Sanctions: Add for international group companies or when dealing with sensitive jurisdictions
7. Environmental Compliance: Include when services have environmental implications
8. Change Control: Add when services are likely to require frequent modifications
1. Schedule 1 - Service Descriptions: Detailed description of each service category, including scope and exclusions
2. Schedule 2 - Service Levels and KPIs: Detailed performance metrics, measurement methods, and reporting requirements
3. Schedule 3 - Charges and Pricing Methodology: Detailed pricing structure, cost allocation, and transfer pricing documentation
4. Schedule 4 - Governance Structure: Detailed roles, responsibilities, and escalation procedures
5. Schedule 5 - Contact Details: Key personnel and contact information for both parties
6. Schedule 6 - Required Consents: List of necessary regulatory or third-party consents
7. Schedule 7 - Transition Plan: Process for implementing or transferring services
8. Schedule 8 - Exit Plan: Procedures for service termination and transition to alternative providers
9. Appendix A - Form of Reports: Templates for required service and performance reports
10. Appendix B - Security Requirements: Detailed IT and physical security requirements
Authors
Agreement
Applicable Law
Business Day
Charges
Commencement Date
Confidential Information
Control
Data Protection Laws
Dispute
Effective Date
Force Majeure Event
Good Industry Practice
Group
Group Company
Initial Term
Intellectual Property Rights
Key Performance Indicators
Material Breach
Notice
Parent Company
Performance Standards
Personal Data
Related Party
Renewal Term
Service Credits
Service Level Agreement
Service Provider
Service Recipient
Services
Shared Services
Staff
Subsidiary
Term
Territory
Transfer Pricing Requirements
Working Hours
Service Commencement Date
Service Fees
Governance Committee
Quality Standards
Regulatory Requirements
Service Level Failure
Support Services
Technical Standards
Termination Date
Transition Period
Exit Plan
Business Continuity Plan
Disaster Recovery Plan
Service Location
Service Provision
Service Levels
Performance Standards
Charges and Payment
Transfer Pricing
Governance
Reporting Requirements
Staff and Resources
Intellectual Property
Confidentiality
Data Protection
Compliance
Anti-Corruption
Force Majeure
Termination
Change Control
Dispute Resolution
Liability and Indemnification
Insurance
Assignment and Subcontracting
Notices
Severability
Entire Agreement
Amendments
Governing Law
Business Continuity
Audit Rights
Service Transition
Exit Management
Non-Solicitation
Regulatory Compliance
Group Policies
Quality Assurance
Record Keeping
Security Requirements
Environmental Compliance
Health and Safety
Tax Compliance
Corporate Authority
Banking and Financial Services
Manufacturing
Technology and IT Services
Telecommunications
Professional Services
Energy and Utilities
Healthcare
Retail and Consumer Goods
Logistics and Transportation
Real Estate and Construction
Legal
Finance
Tax
Compliance
Operations
Risk Management
Corporate Secretarial
Shared Services
Internal Audit
Treasury
Human Resources
Information Technology
Procurement
Accounting
Corporate Governance
Chief Executive Officer
Chief Financial Officer
Head of Legal
Head of Shared Services
Group Financial Controller
Transfer Pricing Manager
Corporate Counsel
Compliance Officer
Operations Director
Group Tax Manager
Service Delivery Manager
Commercial Director
Chief Operating Officer
Head of Risk Management
Group Company Secretary
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