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Complaint Letter For Machine Not Working
"I need to draft a Complaint Letter For Machine Not Working regarding an industrial coffee roaster purchased in January 2025 that has consistently failed to maintain proper temperature control, causing significant production delays and financial losses for my cafe business."
1. Sender Details: Full name, address, contact information, and customer reference number if applicable
2. Recipient Details: Company name, address, department, and any relevant reference numbers
3. Product Details: Machine model, serial number, purchase date, and price
4. Problem Description: Clear explanation of the malfunction and when it started
5. Previous Contact: Summary of any previous communications about the issue
6. Desired Resolution: Clear statement of what remedy is being sought
1. Warranty Information: Details to be included if the machine is still under warranty
2. Expert Assessment: Details of any professional diagnosis of the fault when a technical assessment has been conducted
3. Financial Impact: Description of any financial losses due to malfunction when claiming compensation for consequential losses
1. Purchase Receipt: Copy of original purchase documentation
2. Warranty Certificate: Copy of warranty documentation if applicable
3. Repair Reports: Any technical reports or attempted repair documentation
4. Photographs: Visual evidence of the fault if applicable
Authors
Purchase Date
Warranty Period
Fault
Defect
Malfunction
Purchase Price
Seller
Manufacturer
Service History
Reasonable Time
Working Days
Material Breach
Consequential Loss
Representatives
Technical Specifications
Installation Date
Operating Instructions
Maintenance Schedule
Safety Standards
Repair Attempts
Purchase Agreement
Warranty Terms
Business Hours
Notice Period
Purchase Details
Fault Description
Timeline of Events
Previous Communications
Warranty Claims
Consumer Rights
Requested Remedy
Compensation Claims
Safety Concerns
Technical Specifications
Performance Requirements
Service History
Financial Impact
Dispute Resolution
Documentation Reference
Time Limitations
Legal Rights Reservation
Next Steps
Deadline for Response
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