Document background
The Cease and Desist Letter For Bad Review is a crucial tool for businesses operating in England and Wales who need to address potentially damaging online reviews. This document is typically employed when a review crosses the line from fair criticism to defamation, malicious communication, or false statements that can harm a business's reputation. It draws authority from various legislative frameworks including the Defamation Act 2013 and the Malicious Communications Act 1988. The letter serves as a formal warning before pursuing more serious legal action, providing the reviewer with an opportunity to remove or amend their comments voluntarily.
