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Service Licence Agreement
"I need a Service Licence Agreement for my software platform that will be licensed to healthcare providers in England, with specific provisions for patient data protection and strict uptime requirements starting from March 2025."
1. Parties: Identifies and defines the contracting parties
2. Background: Sets out the context and purpose of the agreement
3. Definitions: Defines key terms used throughout the agreement
4. Grant of Licence: Specifies the scope and nature of the licence granted
5. Service Description: Details the services to be provided under the licence
6. Fees and Payment Terms: Outlines payment obligations and mechanisms
7. Term and Termination: Sets duration and termination provisions
8. Intellectual Property Rights: Addresses ownership and usage of IP
9. Confidentiality: Protects confidential information
10. Governing Law: Specifies applicable law and jurisdiction
1. Service Levels: Details performance metrics and standards - use when specific service levels need to be maintained
2. Data Protection: Addresses data processing obligations - use when personal data is processed
3. Change Control: Procedures for making changes to services - use for complex or long-term arrangements
4. Force Majeure: Addresses circumstances beyond parties' control - use when specific risk allocation is needed
1. Service Description Schedule: Detailed specification of services
2. Service Levels Schedule: Detailed performance metrics and KPIs
3. Fee Schedule: Detailed pricing and payment terms
4. Technical Requirements: Technical specifications and requirements
5. Data Processing Schedule: Details of data processing activities
Authors
Agreement
Authorized Users
Background IPR
Business Day
Charges
Commencement Date
Confidential Information
Contract Year
Data Protection Legislation
Documentation
Effective Date
Force Majeure Event
Foreground IPR
Initial Term
Intellectual Property Rights
Licence
Licence Fee
Licensed Services
Licensee
Licensee Data
Losses
Material Breach
Normal Business Hours
Personal Data
Renewal Period
Service Credits
Service Levels
Services
Service Provider
Service Provider System
Service Specification
Support Services
Term
Territory
Third Party Software
Virus
Working Hours
Grant of Licence
Licence Restrictions
Service Provision
Service Levels
Service Support
Licensee Obligations
Service Provider Obligations
Charges and Payment
Intellectual Property Rights
Data Protection
Confidentiality
Warranties
Indemnification
Limitation of Liability
Term and Termination
Force Majeure
Assignment and Subcontracting
Change Control
Dispute Resolution
Audit Rights
Insurance
Notice Requirements
Entire Agreement
Variation
Waiver
Severability
Third Party Rights
Governing Law and Jurisdiction
Anti-Bribery and Corruption
Export Control
Business Continuity
Security Requirements
Service Migration
Compliance with Laws
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