Purchase Cancellation Letter Template for Denmark

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Key Requirements PROMPT example:

Purchase Cancellation Letter

Document background
The Purchase Cancellation Letter is a crucial document used when a consumer wishes to exercise their right to withdraw from a purchase agreement under Danish law. This document is particularly relevant for distance sales (online purchases), off-premises contracts, and other purchases where cancellation rights apply under the Danish Consumer Contracts Act. The letter serves multiple purposes: it formally notifies the seller of the cancellation, documents the exercise of withdrawal rights within the legal timeframe (typically 14 days for distance sales), and establishes a clear record of the cancellation request. The document includes specific details about the purchase, cancellation reasoning (if required), and arrangements for returns and refunds. It's designed to comply with both Danish national legislation and relevant EU consumer protection directives, ensuring that both parties' rights and obligations are clearly addressed.
Suggested Sections

1. Sender Details: Full name and contact information of the person cancelling the purchase

2. Recipient Details: Company/seller's name, address, and any relevant reference numbers

3. Purchase Information: Details of the original purchase including order number, date of purchase, and description of goods/services

4. Cancellation Statement: Clear and unambiguous statement expressing the intention to cancel the purchase

5. Legal Basis: Reference to relevant consumer protection laws and right of withdrawal

6. Return Details: Information about how and when the goods will be returned (if applicable)

7. Refund Request: Details of the refund amount requested and preferred method of refund

8. Closing and Signature: Date, formal closing, and signature of the sender

Optional Sections

1. Reason for Cancellation: Optional explanation for the cancellation - recommended when dealing with custom orders or when required by specific circumstances

2. Delivery Status: Include if goods have already been delivered or are in transit

3. Defect Description: Include if cancellation is due to product defects or quality issues

4. Prior Communication Reference: Include if there have been previous communications about the cancellation

Suggested Schedules

1. Proof of Purchase: Copy of original receipt, order confirmation, or invoice

2. Product Documentation: Photos or description of product condition if already received

3. Communication Records: Copies of relevant previous correspondence with the seller

4. Return Tracking Information: If goods have already been returned, include shipping details and tracking numbers

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Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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