Data Outsourcing Agreement Template for Australia

1. Business Continuity and Disaster Recovery: Required when service availability is critical or when handling sensitive data that requires guaranteed recovery procedures

2. Cross-border Data Transfers: Necessary when data will be transferred or stored outside Australia

3. Sub-processing: Required when the service provider may engage third-party data processors

4. Industry-Specific Compliance: Needed for regulated industries such as healthcare or financial services

5. Data Analytics and Reporting: Relevant when the service provider will perform data analysis or generate reports

6. Change Management: Important for long-term agreements where service requirements may evolve

7. Insurance Requirements: Detailed insurance obligations beyond standard liability provisions

8. Personnel Security: Specific requirements for service provider staff accessing or handling data

1. Schedule 1 - Services Description: Detailed technical specifications of the outsourced services

2. Schedule 2 - Service Levels: Performance metrics, measurement methods, and remedies for non-compliance

3. Schedule 3 - Security Requirements: Specific security controls, standards, and certification requirements

4. Schedule 4 - Fee Schedule: Detailed pricing, payment terms, and fee calculation methods

5. Schedule 5 - Data Categories: Categories of data to be processed and corresponding handling requirements

6. Schedule 6 - Approved Sub-processors: List of approved third-party data processors if applicable

7. Schedule 7 - Technical Requirements: Technical specifications for systems, interfaces, and infrastructure

8. Appendix A - Data Processing Agreement: Specific terms required under privacy laws for data processing activities

9. Appendix B - Business Continuity Plan: Detailed procedures for ensuring service continuity and disaster recovery

10. Appendix C - Exit Plan: Procedures and requirements for service transition upon termination