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Data Outsourcing Agreement
"I need a Data Outsourcing Agreement for my Singapore-based fintech company that will be outsourcing customer data processing to a cloud service provider in Australia, with specific provisions for cross-border transfers and financial sector compliance requirements, to be implemented by March 2025."
1. Parties: Identification of the data controller (client) and data processor (service provider)
2. Background: Context of the agreement and brief description of the outsourcing arrangement
3. Definitions: Key terms including Personal Data, Processing, Data Protection Laws, Security Breach, etc.
4. Scope of Services: Detailed description of data processing activities and services to be provided
5. Data Protection Obligations: Core compliance requirements under PDPA and other applicable laws
6. Security Measures: Technical and organizational measures for data protection
7. Breach Notification: Procedures for reporting and handling data breaches
8. Audit Rights: Client's rights to audit compliance and data processing activities
9. Term and Termination: Duration and conditions for termination of the agreement
1. Cross-border Transfers: Requirements for international data transfers when data will be processed outside Singapore
2. Sector-Specific Requirements: Additional obligations for specific regulated industries such as finance, healthcare, etc.
3. Sub-processing: Terms for engaging sub-processors when service provider may use third-party processors
4. Insurance Requirements: Specific insurance coverage requirements for high-risk data processing activities
1. Schedule 1: Description of Processing: Detailed description of data types, purposes, and processing activities
2. Schedule 2: Security Measures: Technical and organizational security measures specification
3. Schedule 3: Approved Sub-processors: List of pre-approved sub-processors if applicable
4. Schedule 4: Data Transfer Mechanisms: Details of cross-border transfer arrangements if applicable
5. Schedule 5: Service Levels: Performance metrics and service level requirements
6. Appendix A: Data Breach Response Plan: Detailed procedures for handling data breaches
7. Appendix B: Audit Requirements: Specific procedures and requirements for audits
Authors
Applicable Laws
Authorised Personnel
Authorised Sub-processor
Business Contact Information
Business Day
Clinical Data
Confidential Information
Controller
Cross-border Transfer
Data Migration
Data Protection Impact Assessment
Data Protection Laws
Data Protection Officer
Data Subject
Disaster Recovery Plan
Effective Date
Financial Data
Force Majeure Event
Healthcare Information
Industry Standards
Intellectual Property Rights
Material Breach
Patient Data
Payment Card Data
PDPA
Permitted Purpose
Personal Data
Processing
Processor
Regulated Data
Regulatory Authority
Security Breach
Security Requirements
Sensitive Personal Data
Service Credits
Service Levels
Services
Storage Location
Technical and Organisational Measures
Term
Definitions
Scope of Services
Data Protection Obligations
Processing Requirements
Security Measures
Confidentiality
Audit Rights
Data Breach Notification
Liability and Indemnification
Term and Termination
Return or Destruction of Data
Governing Law
Dispute Resolution
Service Levels
Performance Monitoring
Change Control
Business Continuity
Disaster Recovery
Force Majeure
Assignment and Subcontracting
Notice Requirements
Cross-border Transfer
Data Location
Data Retention
Data Subject Rights
Sub-processing
Data Migration
Fees and Payment
Intellectual Property
Warranties
Insurance
Non-solicitation
Exit Management
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