All Countries
Procurement
Terms Of Service Agreement

Terms Of Service Agreement Template for United Arab Emirates

Create a bespoke document in minutes,  or upload and review your own.

4.6 / 5
4.8 / 5

Let's create your Terms Of Service Agreement

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership of your information

Key Requirements PROMPT example:

Terms Of Service Agreement

"I need a Terms of Service Agreement for my new mobile wellness app launching in March 2025, which will offer subscription-based fitness content and personal coaching services to UAE residents, with specific focus on data privacy and health information handling."

Celebrated by
Collaborations with
Investors
Document background
Terms of Service Agreements are essential legal documents for businesses providing digital services or online platforms in the UAE market. This document template is specifically designed to comply with UAE Federal Law No. 1 of 2006 on Electronic Commerce and Transactions, along with other relevant UAE regulations governing online business operations. The Terms of Service Agreement establishes the contractual relationship between service providers and users, covering crucial aspects such as service usage, data protection, payment terms, and liability limitations. It's particularly important for businesses operating digital platforms, mobile applications, or online services in the UAE, ensuring compliance with local consumer protection laws, data privacy regulations, and electronic commerce requirements. The document should be regularly reviewed and updated to reflect changes in UAE legislation and business operations.
Suggested Sections

1. Parties: Identification of the service provider and definition of the user/customer

2. Background: Context of the agreement and brief description of the services offered

3. Definitions: Key terms used throughout the agreement defined in accordance with UAE law

4. Service Description: Detailed description of services provided, including scope and limitations

5. User Eligibility and Registration: Requirements for using the service and account creation process

6. User Obligations: User responsibilities, acceptable use policies, and conduct requirements

7. Service Provider Rights and Obligations: Provider's commitments, service levels, and rights in providing the service

8. Payment Terms: Pricing, payment methods, billing cycles, and related financial terms

9. Intellectual Property Rights: Ownership and usage rights of content and intellectual property

10. Data Protection and Privacy: Data handling practices compliant with UAE data protection laws

11. Limitation of Liability: Scope of provider's liability and disclaimers under UAE law

12. Term and Termination: Duration of agreement, renewal terms, and termination conditions

13. Governing Law and Jurisdiction: Specification of UAE law application and jurisdiction

14. General Provisions: Standard legal provisions including notices, amendments, and severability

Optional Sections

1. Third-Party Services: Include when the service integrates with or relies on third-party providers

2. User Content: Include when users can create, upload, or share content through the service

3. API Usage Terms: Include when providing API access to developers

4. Enterprise User Provisions: Include for B2B services with specific terms for enterprise customers

5. Subscription Terms: Include for subscription-based services with recurring payments

6. Free Trial Terms: Include when offering free trial periods

7. Service Level Agreement: Include for enterprise or premium services with specific performance guarantees

8. Compliance with Islamic Law: Include when service needs to specifically address Sharia compliance

Suggested Schedules

1. Schedule 1: Service Level Specifications: Detailed technical specifications and service level metrics

2. Schedule 2: Fee Schedule: Detailed breakdown of all fees, charges, and payment terms

3. Schedule 3: Data Processing Agreement: Detailed terms for personal data processing in compliance with UAE data protection laws

4. Schedule 4: Acceptable Use Policy: Detailed rules and restrictions for service usage

5. Schedule 5: Security Requirements: Technical and organizational security measures

6. Appendix A: Privacy Policy: Detailed privacy practices and data handling procedures

7. Appendix B: Technical Requirements: Minimum technical requirements for using the service

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Relevant Industries

Technology

E-commerce

Digital Services

Software Development

Cloud Computing

Online Retail

Financial Technology

Digital Content

Social Media

Online Education

Healthcare Technology

Professional Services

Telecommunications

Digital Entertainment

Mobile Applications

Relevant Teams

Legal

Compliance

Product Development

Customer Service

Operations

Information Technology

Risk Management

Business Development

Data Protection

Information Security

Relevant Roles

Legal Counsel

Compliance Officer

Chief Legal Officer

Product Manager

Business Development Manager

Operations Director

Chief Technology Officer

Privacy Officer

Risk Manager

Customer Service Manager

Digital Services Manager

E-commerce Manager

Chief Executive Officer

Contract Administrator

Information Security Officer

Industries
UAE Federal Law No. 1 of 2006 on Electronic Commerce and Transactions: Governs electronic transactions and signatures, establishing their legal validity and requirements for electronic contracts
UAE Federal Law No. 24 of 2006 on Consumer Protection: Protects consumer rights and interests, requiring clear disclosure of terms, fair pricing, and proper service quality standards
UAE Federal Decree Law No. 45 of 2021 on Personal Data Protection: Regulates the collection, processing, and storage of personal data, requiring proper disclosure and consent mechanisms
UAE Federal Law No. 5 of 1985 (Civil Code): Provides the general framework for contracts and civil transactions, including principles of contract formation and enforcement
UAE Federal Law No. 18 of 1993 (Commercial Transactions Law): Governs commercial transactions and business relationships, including principles of commercial dealings
UAE Federal Decree-Law No. 34 of 2021 on Combating Rumors and Cybercrimes: Addresses online content, cybersecurity requirements, and digital service provider obligations
UAE Cabinet Resolution No. 52 of 2017 on the Executive Regulations of Federal Law No. 24 of 2006: Provides detailed implementation guidelines for consumer protection in electronic commerce
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Guarantee Contract

A UAE law-governed agreement where a guarantor undertakes to fulfill another party's obligations to a beneficiary, structured in compliance with UAE Civil Code requirements.

find out more

Company Contract Agreement

A UAE law-governed agreement establishing and regulating formal business relationships between companies operating in the UAE, ensuring compliance with local commercial laws.

find out more

Prime Contract

A primary agreement under UAE law establishing the main contractual relationship between parties for project delivery or service provision.

find out more

Shipment Contract

UAE-governed agreement establishing terms and conditions for goods transportation, compliant with UAE Commercial and Maritime Laws.

find out more

Terms Of Business Agreement

UAE-compliant Terms of Business Agreement establishing core business relationship terms between service providers and clients, aligned with UAE federal and emirate-level regulations.

find out more

Individual Consultant Agreement

UAE-governed agreement establishing terms and conditions between a company and an independent consultant, defining service scope and maintaining independent contractor status.

find out more

Terms Of Service Agreement

UAE-compliant Terms of Service Agreement establishing service usage terms and legal obligations between providers and users under UAE law.

find out more

Client Service Agreement

UAE-governed agreement defining terms and conditions for professional service delivery between a service provider and client, compliant with UAE commercial law.

find out more

Procurement Agreement

A UAE law-governed agreement establishing terms and conditions for the procurement of goods/services, ensuring compliance with UAE Federal Laws and commercial regulations.

find out more

Managed Services Agreement

UAE-governed agreement establishing terms and conditions for managed services delivery, including service levels, commercial terms, and compliance requirements.

find out more

Contract For Payment Agreement

UAE-governed agreement establishing payment terms, schedules, and obligations between parties, compliant with UAE Civil and Commercial Laws.

find out more

Client Agreement Contract

UAE-governed agreement establishing service provider-client relationship, defining services, obligations, and terms under UAE Federal Laws.

find out more

Download our whitepaper on the future of AI in Legal

By providing your email address you are consenting to our Privacy Notice.
Thank you for downloading our whitepaper. This should arrive in your inbox shortly. In the meantime, why not jump straight to a section that interests you here: https://www.genieai.co/our-research
Oops! Something went wrong while submitting the form.

Genie’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; Genie’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

Our bank-grade security infrastructure undergoes regular external audits

We are ISO27001 certified, so your data is secure

Organizational security

You retain IP ownership of your documents

You have full control over your data and who gets to see it

Innovation in privacy:

Genie partnered with the Computational Privacy Department at Imperial College London

Together, we ran a £1 million research project on privacy and anonymity in legal contracts

Want to know more?

Visit our Trust Centre for more details and real-time security updates.

Read our Privacy Policy.