MSA Management Services Agreement Template for United Arab Emirates

1. Service Levels: Detailed performance metrics and standards, used when specific service levels need to be maintained

2. Personnel: Requirements for key personnel, qualifications, and replacement procedures, relevant when specific individuals are critical to service delivery

3. Compliance with Laws: Specific regulatory compliance obligations, important for regulated industries or services

4. Insurance: Insurance requirements and coverage specifications, relevant when services involve significant risks

5. Data Protection: Specific provisions for handling personal data, required when services involve data processing

6. Non-Competition: Restrictions on competitive activities, relevant when sharing sensitive business information

7. Force Majeure: Provisions for unforeseen circumstances, particularly relevant in long-term agreements

8. Step-In Rights: Client's right to take over services in specific circumstances, relevant for critical service arrangements

9. Change Control: Procedures for managing changes to services or terms, important for complex or long-term arrangements

10. Anti-Corruption: Specific anti-corruption and compliance provisions, important for international arrangements

1. Schedule 1 - Services Description: Detailed breakdown of management services, methodologies, and delivery requirements

2. Schedule 2 - Fee Schedule: Detailed fee structure, rates, expenses, and payment terms

3. Schedule 3 - Service Levels: Performance metrics, KPIs, and measurement methodologies

4. Schedule 4 - Key Personnel: Details of key team members, roles, and qualifications

5. Schedule 5 - Reporting Requirements: Format, frequency, and content of required reports

6. Schedule 6 - Governance Structure: Management structure, meeting schedules, and escalation procedures

7. Schedule 7 - Implementation Plan: Timeline and milestones for service implementation

8. Schedule 8 - Client Dependencies: List of items, access, or information to be provided by the client

9. Appendix A - Form of Change Order: Template for documenting and approving changes to services

10. Appendix B - Security Requirements: Security protocols and requirements for service delivery