MSA Management Services Agreement Template for Germany

1. Non-Competition: Restrictions on competitive activities, used when service provider has access to sensitive business information

2. Service Levels: Specific performance metrics and KPIs, included when quantifiable performance standards are required

3. Audit Rights: Client's right to audit service provider's activities, included for regulated industries or when required by client's compliance policies

4. Insurance: Insurance requirements, included when services involve significant risks or client policy requires it

5. Business Continuity: Disaster recovery and business continuity requirements, important for critical services

6. Succession Planning: Provisions for knowledge transfer and succession, relevant for long-term strategic management services

7. Anti-Corruption Compliance: Specific anti-corruption provisions, important when dealing with public sector or regulated industries

8. Subcontracting: Terms for engaging subcontractors, included when subcontracting may be necessary

1. Schedule 1 - Scope of Services: Detailed description of specific management services, deliverables, and timelines

2. Schedule 2 - Fee Schedule: Detailed fee structure, rates, and payment terms

3. Schedule 3 - Service Levels: Specific performance metrics, KPIs, and measurement methodologies

4. Schedule 4 - Key Personnel: List of key individuals providing the services and their qualifications

5. Schedule 5 - Data Processing Agreement: GDPR-compliant data processing terms and specifications

6. Schedule 6 - Compliance Requirements: Specific regulatory and compliance requirements applicable to the services

7. Schedule 7 - Reporting Requirements: Format, frequency, and content of required reports

8. Appendix A - Contact Details: Key contact persons and escalation procedures

9. Appendix B - Insurance Requirements: Specific insurance types and coverage amounts required