1. Parties: Identification of contracting parties including full legal names, registration details, and addresses
2. Background: Context of the agreement, relationship between parties, and general purpose of the services arrangement
3. Definitions and Interpretation: Comprehensive definitions of terms used throughout the agreement and rules of interpretation
4. Term and Renewal: Duration of the agreement, renewal mechanisms, and notice periods
5. Services Scope and Delivery: Detailed description of services, delivery requirements, and performance standards
6. Service Levels: Performance metrics, measurement methods, and consequences of failure to meet standards
7. Charges and Payment: Pricing structure, payment terms, invoicing procedures, and dispute mechanisms
8. Governance and Change Control: Management structure, reporting requirements, and procedures for changes to services or terms
9. Personnel and Resources: Requirements for personnel, qualifications, and resource allocation
10. Intellectual Property Rights: Ownership and licensing of IP, including pre-existing and newly created IP
11. Confidentiality: Protection of confidential information, permitted uses, and security measures
12. Data Protection and Privacy: Compliance with data protection laws, data handling procedures, and security requirements
13. Liability and Indemnification: Allocation of risks, limitation of liability, and indemnification obligations
14. Force Majeure: Definition of force majeure events and consequences
15. Termination: Termination rights, procedures, and consequences
16. Post-Termination Obligations: Obligations surviving termination and transition arrangements
17. General Provisions: Standard legal provisions including notices, assignment, amendment procedures
