Medical Collection Letter Template for United Arab Emirates

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Key Requirements PROMPT example:

Medical Collection Letter

"I need a Medical Collection Letter for a Dubai-based dental clinic to collect an outstanding balance of AED 15,000 for orthodontic treatment, with this being the second reminder after no response to our January 2025 invoice."

Document background
The Medical Collection Letter is a crucial document used in the United Arab Emirates when healthcare providers need to formally request payment for unpaid medical services. It is typically issued after initial billing attempts have been unsuccessful and before more serious collection measures are considered. This document must comply with UAE Federal Law No. 7 of 1975 (Medical Practice Law) and relevant consumer protection regulations, while also adhering to patient privacy requirements. The letter should include specific details about the medical services provided, outstanding amounts, payment deadlines, and available payment options. It serves as an important step in the revenue cycle management process and can be used as evidence in legal proceedings if further collection actions become necessary.
Suggested Sections

1. Letterhead and Date: Healthcare provider's official letterhead with full contact details and date

2. Patient Information: Patient's name, reference number, and address (minimal personal information for privacy)

3. Subject Line: Clear indication that this is a collection notice for medical services

4. Outstanding Amount Details: Specific amount owed, service dates, and procedure/treatment references

5. Payment History: Brief summary of previous billing attempts and payments if any

6. Payment Requirements: Clear statement of amount due and deadline for payment

7. Payment Methods: Available payment options and procedures

8. Contact Information: Specific contact details for billing department or responsible person

9. Legal Notice: Standard legal language regarding collection rights and obligations

Optional Sections

1. Insurance Claims Status: Include when there are pending or rejected insurance claims related to the debt

2. Payment Plan Options: Include when the provider is willing to offer installment payments

3. Prior Communications Reference: Include when there have been previous collection attempts

4. Third-Party Collector Notice: Include when the debt may be referred to external collection agency

5. Dispute Rights: Include when required by specific circumstances or amount threshold

6. Legal Action Warning: Include in final notice letters when legal action is being considered

Suggested Schedules

1. Statement of Account: Detailed breakdown of charges, payments, and balance

2. Service Detail Summary: List of medical services provided with dates and charges

3. Payment History Log: Chronological record of all billing attempts and payments

4. Insurance Correspondence: Copies of relevant insurance claim responses or denials

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant Industries

Healthcare

Medical Services

Insurance

Financial Services

Legal Services

Healthcare Administration

Debt Collection

Medical Tourism

Relevant Teams

Revenue Cycle

Billing

Collections

Finance

Patient Accounts

Legal Compliance

Healthcare Administration

Accounts Receivable

Medical Records

Customer Service

Relevant Roles

Revenue Cycle Manager

Billing Coordinator

Collections Specialist

Healthcare Administrator

Finance Manager

Medical Office Manager

Patient Accounts Manager

Legal Compliance Officer

Credit Controller

Accounts Receivable Specialist

Healthcare Finance Director

Medical Practice Manager

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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