Agreement Between Customer And Supplier Template for United Arab Emirates

The Agreement Between Customer And Supplier is a fundamental commercial document used in the United Arab Emirates to formalize business relationships between parties engaged in the supply of goods or services. This agreement is essential for businesses operating in the UAE market, whether in mainland UAE or free zones, and is structured to comply with UAE Federal Law No. 5 of 1985 (Civil Code) and Federal Law No. 18 of 1993 (Commercial Code). The document serves as a master agreement that defines the commercial framework, operational requirements, risk allocation, and compliance obligations between the parties. It is particularly important in the UAE context where business relationships often span multiple jurisdictions and cultural contexts, requiring clear documentation of terms and expectations.

1. Parties: Identification and details of the Customer and Supplier, including trade license numbers and registered addresses

2. Background: Context of the agreement and brief description of the business relationship

3. Definitions and Interpretation: Defined terms used throughout the agreement and rules of interpretation

4. Scope of Supply: Detailed description of products/services to be provided by the Supplier

5. Price and Payment Terms: Pricing structure, payment schedule, invoicing requirements, and VAT provisions

6. Delivery and Acceptance: Terms regarding delivery, inspection, acceptance criteria, and rejection procedures

7. Supplier Obligations: Key responsibilities and commitments of the Supplier

8. Customer Obligations: Key responsibilities and commitments of the Customer

9. Quality and Standards: Quality requirements, applicable standards, and compliance obligations

10. Warranties: Supplier's warranties regarding products/services and standard of performance

11. Liability and Indemnification: Allocation of risks, limitation of liability, and indemnification obligations

12. Term and Termination: Duration of agreement, renewal provisions, and termination rights

13. Confidentiality: Protection of confidential information and trade secrets

14. Force Majeure: Events excusing performance and related procedures

15. Governing Law and Jurisdiction: UAE law as governing law and jurisdiction for dispute resolution

16. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment