Microsoft Copilot vs ChatGPT

Let's compare these tools on features, pricing, reviews and market focus. Let's test the accuracy, security and compliance of their Legal AI too.

What is Microsoft Copilot?

Microsoft Copilot is an AI-powered assistant integrated across Microsoft 365 apps that helps users draft documents, analyze data, and automate routine tasks in Word, Excel, PowerPoint, and Teams.

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What is ChatGPT?

ChatGPT is an AI language model that assists with text generation, analysis, and conversation across various domains, including legal work and contract drafting.

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Capabilities
Microsoft Copilot
ChatGPT
Additional Note
Sub-brands and synonyms

✅ AI-powered coding assistance, document creation, and task automation

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✅ Generative AI chatbot with broad knowledge base

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Unique product features and capabilities that differentiate the platform from competitors in the legal tech market.
Legal AI and Machine Learning Capabilities

❌ No specific legal AI capabilities unlike Genie

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❌ Not specifically designed for legal use cases, unlike Genie

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Advanced algorithms that learn from legal documents to automate and enhance contract analysis, drafting, and review processes.
Encryption standards

✅ Enterprise-grade security measures, including encryption

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❌ No information available on encryption practices

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Does data remain encrypted during transmission and storage, protecting sensitive information at every stage of handling?
Security certificates

✅ Compliant with major security standards, such as ISO27001 and SOC2

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❌ No public information on security certifications or compliance

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Which recognized security certifications and regulatory standards can verify the robustness of the platform's data protection measures?
Data sovereignty

✅ Data stored in Microsoft's secure cloud infrastructure

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❌ Data handling practices not clearly outlined, unlike Genie's commitment to data privacy

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Can the customer own their own data, or can the platform use it and process it, to train their Legal AI models for example?
Authentication methods

✅ Supports various authentication methods, including SSO

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❌ Limited authentication options compared to Genie's upcoming features

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Does the platform offer secure login options including API keys, 2FA, tokens, and/or single sign-on to manage system access?
Permissions and access control

✅ Granular access control and permissions management

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❌ No granular access control features mentioned

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Can you manage who can view, edit, and share documents through customizable user roles and restrictions?
Data Privacy

✅ Compliant with GDPR and other data privacy regulations

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❌ Compliance with GDPR and other privacy standards not explicitly stated

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Does the platform comply with international data protection requirements including GDPR, CCPA, and other regional privacy laws?
Contract Drafting

❌ No dedicated contract drafting capabilities unlike Genie

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❌ No dedicated contract drafting capabilities, unlike Genie's AI-assisted drafting

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Does the platform offer a streamlined system for creating full-length legal documents from scratch using AI-powered suggestions, templates, and clause libraries?
Collaboration Tools

✅ Integrated with Microsoft's collaboration tools, such as Teams and SharePoint

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❌ No built-in collaboration features for real-time editing and review

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Does the platform enable multiple team members to work together on contracts in real-time, with comments, tracked changes, and version control?
Contract Review

❌ No specific contract review features unlike Genie

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❌ Lacks AI-driven contract analysis and review features offered by Genie

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Can the platform run a systematic analysis of legal documents to identify risks, obligations, and key terms while suggesting necessary changes and improvements?
Contract Management

❌ No built-in contract management functionality unlike Genie

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❌ No contract management functionalities or template libraries

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Does the platform house a centralized system to store, track, and monitor contracts throughout their lifecycle, from creation to expiry?
Workflow Automation

✅ Supports workflow automation through integration with Power Automate

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❌ No workflow automation processes, unlike Genie's potential future offerings

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Does the platform automate routine legal tasks and document processes through customizable rules and triggers, reducing manual work and streamlining operations?
Complex Legal Styling and Formatting

❌ Limited legal-specific styling and formatting options compared to Genie

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❌ Limited support for complex legal styling and formatting compared to Genie

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Can you automatically apply and maintain professional legal document formatting, including numbering, cross-references, and hierarchical styles when editing, and when importing/exporting to MS Word?
Integration Capabilities

✅ Extensive integration with Microsoft's ecosystem and third-party apps

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❌ No direct integrations with legal or business tools, unlike Genie's .docx compatibility

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Can you connect with your existing software via standardized APIs and/or custom integrations?
E-signature

❌ No native e-signature capabilities, requires third-party integration unlike Genie

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❌ No e-signature capabilities, unlike Genie's planned feature

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Can you digitally sign and execute contracts within the platform, without using a 3rd-party, or printing and scanning?
Reporting and Analytics

✅ Reporting and analytics available through Microsoft's Power BI

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❌ No reporting or analytics features for usage and performance tracking

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Can the platform track, measure, and visualize contract data, or team usage data to provide real-time ROI figures, actionable business and individual performance insights?
Document Assembly

✅ Document assembly capabilities through Microsoft Word integration

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❌ No AI-powered document assembly capabilities like Genie

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Can the platform be used to combine pre-approved legal content and templates to quickly create new contracts and legal documents?
AI Document Editing

✅ AI-assisted document editing and formatting in Microsoft Word

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❌ Limited AI-assisted document editing features compared to Genie's market-leading offerings

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Does the platform enhance document editing by suggesting improvements, corrections, and alternative language in the document, in real-time?
Legal Research Integration

❌ No specific legal research integration unlike Genie

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❌ No integrated legal research capabilities within the platform

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Does the platform directly connect to legal databases and precedents that enable research and citation while drafting documents?
Negotiation Support

❌ No dedicated negotiation support tools unlike Genie

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❌ Lacks negotiation tools for multi-party agreements, unlike Genie

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Can the platform help track, manage and respond to contract changes and counterparty requests during negotiations?
Data Extraction and OCR

✅ Data extraction and OCR capabilities through Microsoft's Cognitive Services

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❌ No advanced data extraction or OCR capabilities, similar to Genie

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Can the platform automatically convert scanned documents and images into searchable, editable text while pulling out key information and data points?
Mobile Accessibility

✅ Mobile-friendly interface and apps

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✅ Accessible through mobile web browsers

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Does the platform have a mobile-optimized interface that allows users to access, review and manage contracts from smartphones and tablets?
Integration with file storage (e.g. Google Drive, Dropbox)

✅ Integration with Microsoft OneDrive and SharePoint, but not Google Drive or Dropbox

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❌ No direct integration with file storage services

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Does the platform connect with popular cloud storage platforms to access and manage documents directly within the system?
Community clause library

❌ No community clause library unlike Genie

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❌ No community clause library for modular contract creation

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A shared database of legal clauses contributed and used by legal professionals across organizations, enabling standardized contract language.
Private clause library (for your firm)

❌ No private clause library unlike Genie

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❌ No private clause library for legal teams

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A secure repository where organizations store and manage their own frequently-used contract clauses and legal language.
Community template library

❌ No community template library unlike Genie

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❌ No community template library for modular contracts

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A shared collection of pre-built legal document templates, contributed to and accessible by all users of the platform.
Private template library (for your firm)

❌ No private template library unlike Genie

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❌ No private template library for legal teams

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A secure collection of your organization's customized document templates, accessible only to authorized team members within your company.
Microsoft Word Compatibility

✅ Seamless integration with Microsoft Word

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❌ No seamless integration or compatibility with Microsoft Word

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A seamless integration with Microsoft Word that allows users to draft and edit documents directly within the familiar Word interface.
Formatting pain points

✅ Consistent formatting and compatibility across Microsoft products

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❌ Limited formatting options and potential inconsistencies across outputs

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Does the platform have known common formatting challenges when importing/exporting legal documents? Think table layouts, numbering, and style consistency, for example.
User reviews and known issues

✅ Generally positive reviews, with some reported issues related to specific use cases

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✅ Generally positive reviews, with some concerns about accuracy and potential misuse

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A collection of verified 3rd-party customer reviews documenting any known technical issues.
Customer support options and responsiveness

✅ Comprehensive support options through Microsoft's channels

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❌ Limited customer support options compared to Genie's multiple channels

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Is there a dedicated support team providing assistance through multiple channels including live chat, email, and phone, with defined response time commitments?
Dedicated account manager

✅ Dedicated account managers available for enterprise customers

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❌ No dedicated account manager for personalized support

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Is there a designated professional who provides personalized support and technical guidance for your platform usage and needs?
Setup and onboarding

✅ Streamlined setup and onboarding process, leveraging Microsoft's existing infrastructure

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✅ Simple setup process through web interface, no guided onboarding

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Is there a structured process to get teams up and running with personalized training, data migration, and system configuration support?
Setup and onboarding

✅ Streamlined setup and onboarding process, leveraging Microsoft's existing infrastructure

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✅ Simple setup process through web interface, no guided onboarding

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Is there a structured process to get teams up and running with personalized training, data migration, and system configuration support?
Company history and development background

✅ Developed by Microsoft, a well-established technology giant

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✅ Developed by OpenAI, a leading AI research organization

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A timeline of the company's founding, growth milestones, and key developments in its product evolution and market presence.
Age of company and depth of AI integration

✅ Microsoft has been investing in AI for decades, with deep integration across its products

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✅ Launched in 2022, with deep AI integration from its inception

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A measure of company maturity and experience in developing and implementing artificial intelligence solutions for legal work.
AI accuracy and transparency

✅ Utilizes Microsoft's advanced AI models, with a focus on accuracy and transparency

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✅ Utilizes state-of-the-art language models, but transparency on training data and biases is limited

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A clear framework showing how AI makes decisions and measuring the reliability of its outputs across legal tasks.
Market penetration

✅ Extensive market penetration, with a large customer base across various industries

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✅ Widely adopted by individuals and businesses, with a rapidly growing user base

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How widely the product is adopted across different organizations, from small businesses to major enterprises, and total active users.
Open-source vs. proprietary models

✅ Proprietary AI models developed by Microsoft

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✅ Proprietary AI models developed by OpenAI

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AI models that are publicly accessible vs those exclusively owned and controlled by the company.
Deployment options

✅ Primarily cloud-based, with some on-premises deployment options

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✅ Cloud-based solution accessed through web interface

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Is the platform accessible on the cloud and/or can it be installed directly on-premises, or using company servers?
Target market

✅ Targets a broad market, including enterprises, SMEs, and individual users

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❌ Not specifically targeted towards legal professionals or SMEs

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Who is the product designed for? In-house legal teams, law firms, sole practitioners or SME?
Industry specialism

✅ Versatile across various industries, with some industry-specific templates and features

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❌ Generalist AI tool without specific industry specialization

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Is the platform focused on a handful of sectors, or mass-market?
Countries of operation

✅ Global coverage, with localized versions for specific regions

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✅ Available globally, but may have limitations in certain countries

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Which countries and legal systems the platform operates in and supports.
Pricing model and cost structure

✅ Subscription-based pricing, with plans starting at $10 per user per month. Enterprise plans can reach $100+ per user per month.

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✅ Subscription-based pricing, with plans starting at $20 per month for individual users

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Subscription fees, usage limits, and additional costs for accessing and using the platform's features.
Uptime guarantee and service level agreements

✅ Offers uptime guarantees and SLAs, with specifics varying based on the plan and customer requirements

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❌ No publicly available information on uptime guarantees or SLAs

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Service reliability commitments and performance standards that specify system availability and response times.
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