Icertis vs Ironclad

Let's compare these tools on features, pricing, reviews and market focus. Let's test the accuracy, security and compliance of their Legal AI too.

What is Icertis?

Icertis provides contract lifecycle management software that helps enterprises manage commercial relationships and contractual obligations across their business operations.

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What is Ironclad?

Ironclad is a digital contracting platform that automates contract workflows, from creation and negotiation to approval and storage, with built-in analytics and collaboration tools.

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Capabilities
Icertis
Ironclad
Additional Note
Sub-brands and synonyms

✅ AI-powered contract lifecycle management platform

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✅ Automated contract lifecycle management, e-signature, and reporting capabilities

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Unique product features and capabilities that differentiate the platform from competitors in the legal tech market.
Legal AI and Machine Learning Capabilities

✅ Uses AI and ML for contract analysis and insights, like Genie

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✅ Uses AI and ML for contract data extraction and analysis

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Advanced algorithms that learn from legal documents to automate and enhance contract analysis, drafting, and review processes.
Encryption standards

✅ Provides end-to-end encryption and encryption at rest

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✅ Employs industry-standard encryption methods

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Does data remain encrypted during transmission and storage, protecting sensitive information at every stage of handling?
Security certificates

✅ Compliant with ISO 27001, HIPAA, SOC 1, SOC 2, GDPR

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✅ SOC 2 Type II, HIPAA, and Privacy Shield compliant

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Which recognized security certifications and regulatory standards can verify the robustness of the platform's data protection measures?
Data sovereignty

❌ No clear information on data sovereignty practices, unlike Genie

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❌ No specific information on data sovereignty, unlike Genie

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Can the customer own their own data, or can the platform use it and process it, to train their Legal AI models for example?
Authentication methods

✅ Supports SSO and other authentication methods

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✅ Supports SSO and other authentication methods

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Does the platform offer secure login options including API keys, 2FA, tokens, and/or single sign-on to manage system access?
Permissions and access control

✅ Offers role-based access control and permissions

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✅ Offers role-based access control and permissions

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Can you manage who can view, edit, and share documents through customizable user roles and restrictions?
Data Privacy

✅ Compliant with major data privacy regulations like GDPR

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✅ Compliant with GDPR and CCPA

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Does the platform comply with international data protection requirements including GDPR, CCPA, and other regional privacy laws?
Contract Drafting

✅ Provides contract drafting capabilities

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✅ Provides contract drafting capabilities, but may lack the AI-powered features of Genie

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Does the platform offer a streamlined system for creating full-length legal documents from scratch using AI-powered suggestions, templates, and clause libraries?
Collaboration Tools

✅ Offers collaboration features for contract management

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✅ Offers collaboration features for contract negotiation and approval

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Does the platform enable multiple team members to work together on contracts in real-time, with comments, tracked changes, and version control?
Contract Review

✅ AI-assisted contract review and analysis

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✅ Automated contract review and analysis using AI

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Can the platform run a systematic analysis of legal documents to identify risks, obligations, and key terms while suggesting necessary changes and improvements?
Contract Management

✅ Comprehensive contract management functionalities

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✅ Comprehensive contract management features

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Does the platform house a centralized system to store, track, and monitor contracts throughout their lifecycle, from creation to expiry?
Workflow Automation

✅ Supports workflow automation for contract processes, unlike Genie

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✅ Customizable workflows for contract processes

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Does the platform automate routine legal tasks and document processes through customizable rules and triggers, reducing manual work and streamlining operations?
Complex Legal Styling and Formatting

❌ Limited information on advanced legal styling capabilities, unlike Genie

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❌ Limited information on advanced styling and formatting capabilities, unlike Genie

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Can you automatically apply and maintain professional legal document formatting, including numbering, cross-references, and hierarchical styles when editing, and when importing/exporting to MS Word?
Integration Capabilities

✅ Extensive integration options with various business systems

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✅ Integrates with popular business tools like Salesforce, Google Drive, and Dropbox

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Can you connect with your existing software via standardized APIs and/or custom integrations?
E-signature

✅ Integrates with e-signature providers

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✅ Built-in e-signature functionality

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Can you digitally sign and execute contracts within the platform, without using a 3rd-party, or printing and scanning?
Reporting and Analytics

✅ Robust reporting and analytics features

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✅ Provides contract performance metrics and analytics

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Can the platform track, measure, and visualize contract data, or team usage data to provide real-time ROI figures, actionable business and individual performance insights?
Document Assembly

✅ Supports document assembly and generation

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✅ Supports document assembly and clause libraries

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Can the platform be used to combine pre-approved legal content and templates to quickly create new contracts and legal documents?
AI Document Editing

❌ No clear information on AI-powered document editing, unlike Genie

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❌ No mention of AI-powered document editing features like Genie

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Does the platform enhance document editing by suggesting improvements, corrections, and alternative language in the document, in real-time?
Legal Research Integration

❌ Limited legal research integration capabilities, unlike Genie

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❌ No built-in legal research capabilities, unlike Genie's top-level AI legal research

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Does the platform directly connect to legal databases and precedents that enable research and citation while drafting documents?
Negotiation Support

✅ Provides negotiation tools and version tracking

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✅ Offers tools for contract negotiation and redlining

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Can the platform help track, manage and respond to contract changes and counterparty requests during negotiations?
Data Extraction and OCR

✅ Offers data extraction and OCR capabilities

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✅ Uses AI for data extraction from contracts

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Can the platform automatically convert scanned documents and images into searchable, editable text while pulling out key information and data points?
Mobile Accessibility

✅ Provides mobile apps for iOS and Android

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✅ Provides a mobile app for iOS and Android

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Does the platform have a mobile-optimized interface that allows users to access, review and manage contracts from smartphones and tablets?
Integration with file storage (e.g. Google Drive, Dropbox)

✅ Integrates with popular file storage systems

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✅ Integrates with Google Drive, Dropbox, and other storage platforms

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Does the platform connect with popular cloud storage platforms to access and manage documents directly within the system?
Community clause library

❌ No clear information on a community clause library, unlike Genie

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❌ No mention of a community clause library, unlike Genie

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A shared database of legal clauses contributed and used by legal professionals across organizations, enabling standardized contract language.
Private clause library (for your firm)

✅ Supports creation of private clause libraries

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✅ Supports private clause libraries for organizations

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A secure repository where organizations store and manage their own frequently-used contract clauses and legal language.
Community template library

❌ No clear information on a community template library, unlike Genie

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❌ No information on a community template library, unlike Genie

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A shared collection of pre-built legal document templates, contributed to and accessible by all users of the platform.
Private template library (for your firm)

✅ Allows creation of private template libraries

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✅ Allows creation of private template libraries

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A secure collection of your organization's customized document templates, accessible only to authorized team members within your company.
Microsoft Word Compatibility

✅ Integrates with Microsoft Word

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✅ Offers Microsoft Word integration

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A seamless integration with Microsoft Word that allows users to draft and edit documents directly within the familiar Word interface.
Formatting pain points

✅ Focuses on reducing formatting issues and ensuring consistency

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❌ Some user reviews mention formatting inconsistencies when exporting documents

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Does the platform have known common formatting challenges when importing/exporting legal documents? Think table layouts, numbering, and style consistency, for example.
User reviews and known issues

✅ Generally positive reviews, with some reported issues around complexity

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✅ Generally positive reviews, with some mentions of a learning curve and occasional bugs

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A collection of verified 3rd-party customer reviews documenting any known technical issues.
Customer support options and responsiveness

✅ Offers various support channels and resources

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✅ Offers email, phone, and chat support, as well as a knowledge base

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Is there a dedicated support team providing assistance through multiple channels including live chat, email, and phone, with defined response time commitments?
Dedicated account manager

✅ Provides dedicated account managers for enterprise clients

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✅ Provides a dedicated customer success manager for enterprise plans

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Is there a designated professional who provides personalized support and technical guidance for your platform usage and needs?
Setup and onboarding

✅ Offers implementation services and onboarding support

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✅ Offers implementation services and training, but may take longer than Genie's 3-day setup

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Is there a structured process to get teams up and running with personalized training, data migration, and system configuration support?
Setup and onboarding

✅ Offers implementation services and onboarding support

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✅ Offers implementation services and training, but may take longer than Genie's 3-day setup

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Is there a structured process to get teams up and running with personalized training, data migration, and system configuration support?
Company history and development background

✅ Founded in 2009, with a focus on contract management solutions

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✅ Founded in 2014, with a focus on contract management automation

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A timeline of the company's founding, growth milestones, and key developments in its product evolution and market presence.
Age of company and depth of AI integration

✅ Established company with AI capabilities, but depth of integration unclear compared to Genie

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❌ Younger than Genie and may have less extensive AI integration

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A measure of company maturity and experience in developing and implementing artificial intelligence solutions for legal work.
AI accuracy and transparency

❌ Limited information on AI model accuracy and transparency, unlike Genie

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❌ Limited information on AI model accuracy and transparency compared to Genie

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A clear framework showing how AI makes decisions and measuring the reliability of its outputs across legal tasks.
Market penetration

✅ Serves large enterprises across various industries globally

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✅ Over 500,000 users across various industries, including several Fortune 500 companies

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How widely the product is adopted across different organizations, from small businesses to major enterprises, and total active users.
Open-source vs. proprietary models

✅ Uses proprietary AI models

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✅ Uses proprietary AI models

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AI models that are publicly accessible vs those exclusively owned and controlled by the company.
Deployment options

✅ Offers both cloud-based and on-premises deployment

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✅ Cloud-based solution hosted on AWS

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Is the platform accessible on the cloud and/or can it be installed directly on-premises, or using company servers?
Target market

✅ Primarily targets large enterprises and in-house legal teams

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✅ Primarily targets in-house legal teams and enterprises

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Who is the product designed for? In-house legal teams, law firms, sole practitioners or SME?
Industry specialism

✅ Serves various industries, including healthcare, technology, and manufacturing

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✅ Serves various industries, including technology, healthcare, and financial services

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Is the platform focused on a handful of sectors, or mass-market?
Countries of operation

✅ Operates globally, with customers in multiple countries

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✅ Supports multiple languages and has a global presence

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Which countries and legal systems the platform operates in and supports.
Pricing model and cost structure

❌ Pricing information not publicly available, estimated at $100,000+ per year based on enterprise focus

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❌ Pricing not publicly available, estimated at $15,000+ per year for a basic license based on user reviews

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Subscription fees, usage limits, and additional costs for accessing and using the platform's features.
Uptime guarantee and service level agreements

✅ Offers SLAs and uptime guarantees, but specifics not publicly disclosed

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✅ Offers a 99.9% uptime SLA for enterprise customers

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Service reliability commitments and performance standards that specify system availability and response times.
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