HVAC Service Contract Template for South Africa

1. Emergency Services: Terms for after-hours and emergency HVAC services

2. Equipment Supply: Terms for supply and installation of new HVAC equipment if provider offers this service

3. Environmental Compliance: Specific provisions for environmental regulations when handling refrigerants

4. Staff Requirements: Specific requirements for service personnel qualifications and vetting

5. Performance Metrics: Specific KPIs and service level agreements if required

6. Subcontracting: Terms governing the use of subcontractors if allowed

7. Building Management Interface: Procedures for coordination with building management systems

1. Schedule A - Equipment Register: Detailed list of HVAC equipment covered under the contract

2. Schedule B - Maintenance Schedule: Frequency and scope of routine maintenance services

3. Schedule C - Price List: Detailed breakdown of service fees and charges

4. Schedule D - Service Level Requirements: Specific performance standards and response times

5. Schedule E - Site Access Procedures: Protocols for accessing client premises and security requirements

6. Appendix 1 - Maintenance Checklist: Standard checklist for maintenance procedures

7. Appendix 2 - Emergency Contact Details: List of key contacts for both parties

8. Appendix 3 - Health and Safety Procedures: Specific safety protocols and procedures