Easy to use and no customer support needed. Which was a surprise, since I had never used AI documents or the Genie applications.
Docusign
Let's compare DocuSign and Genie AI on features, pricing, reviews and market focus. Let's test the accuracy, security and compliance of their Legal AI too.
What is Genie AI?
Genie AI is a secure intelligent platform that streamlines contract drafting, reviewing, and editing with cutting-edge, AI-powered tools.
✅ AI-superpowered contract drafting, collaboration & review
✅ E-signature and contract analytics capabilities, lacks advanced AI drafting unlike Genie
✅ Lawyer-supported AI and ML at the core of the platform
✅ Some AI capabilities for contract analysis, but not as comprehensive as Genie
✅ Enterprise-grade security measures in place
✅ Offers encryption for data protection
✅ Compliant with major security standards, ISO27001 and SOC2
✅ Compliant with major standards like ISO 27001, SSAE 16, PCI DSS
✅ You own the IP of your data. We don't train our models on your data. None of our partners train their models on your data.
✅ Provides options for data residency
❓ Multiple authentication options (coming soon) (request this feature)
✅ Supports various authentication methods
✅ Granular user permissions and access control features (document level, project level, organization level, party level)
✅ Granular user permissions and access controls
✅ Compliant with GDPR and other privacy regulations
✅ Compliant with GDPR and other privacy regulations
✅ Industry-leading AI-assisted contract drafting capabilities (all expected provisions and sections over 20 pages)
❌ No advanced AI-assisted contract drafting capabilities unlike Genie
✅ Built-in real-time collaboration features just like Office365 or Google Docs (No need to download your red-lined version, and make it editable, then send it on - it's all doable within Genie)
✅ Offers collaboration features for document workflows
✅ Powerful AI-driven contract analysis, red/amber/green flag reviews every clause (industry-leading improvements coming in 2025)
✅ Provides AI-powered contract analysis and risk assessment
✅ Manage your projects and organise your own template and clause library
✅ E-signature and contract analytics capabilities, lacks advanced AI drafting unlike Genie
❓ No 'dumb' automated workflows. Agentic workflows coming in 2025
✅ Supports automated workflows and approval processes
✅ Full numbering support + AI auto-styling and formatting (coming soon)
❌ Limited support for complex legal formatting unlike Genie
❓ Not integrated with legal and business tools beyond full .docx compatibility. If you can use a word doc with it, you can use Genie with it.
✅ Extensive integration options with various business systems
❓ Just export to .docx and use your existing provider (request this feature)
✅ Industry-leading e-signature capabilities
✅ Company and user level reporting and analytics (on request)
✅ Provides insights and analytics on contract data
✅ AI-powered document assembly
✅ Supports document generation and assembly
✅ Market-leading AI-powered document editing: Ask Genie to edit your styling, reformat a table, or suggestion new clause text. As tracked changes, and private per party. Genie assists with and automates entire workflows, it doesn't just produce text responses.
❌ No AI-powered document editing features unlike Genie
❓ Top-level AI Legal Research available as AI chat within the legal document, some prompting required (request this feature)
❌ No built-in legal research capabilities unlike Genie
✅ Negotiation tools for multi-party clause-by-clause agreements
❌ Limited negotiation support features compared to Genie
❓ No advanced data extraction or OCR capabilities (request this feature)
✅ Offers OCR and data extraction for legacy contracts
✅ Mobile-optimised Web App
✅ Mobile apps available for iOS and Android
❓ Coming soon (request this feature)
✅ Integrates with popular cloud storage platforms
✅ Community clause library available for creating modular contracts
❌ No community clause library unlike Genie
Coming soon - ✅ A library of your private clauses usable only by your legal team
✅ Supports private clause libraries for organizations
✅ Community template library available to create modular contracts
❌ No community template library unlike Genie
✅ Bring your own library of private templates usable only by your legal team, within Genie
✅ Allows creation of private template libraries
✅ Seamless integration with Microsoft Word, full styling, tables, formatting compatibility
✅ Integrates with Microsoft Word for document editing
✅ No known issues (Pre-formatted templates, consistent formatting, tables, cross-version compatibility)
❌ Some user reviews mention formatting inconsistencies
✅ Generally positive reviews
✅ Generally positive reviews, some concerns about pricing and complexity
✅ Multiple support channels available including phone, whatsapp, email and live chat
✅ Offers various support channels, including phone, email, and live chat
✅ Available with our custom plans
✅ Provides dedicated account managers for enterprise customers
✅ For our custom plans, get setup within 3 days with a guided onboarding plan
✅ Offers guided onboarding and training resources
✅ Established AI-focused legal tech company
✅ Established company with a focus on e-signature and contract management
✅ Founded in 2017, deep AI integration from inception. A thick layer built with AI specialists and senior lawyers to ensure the models produce high quality legally customised outputs
❌ Founded in 2003, AI capabilities added more recently through acquisitions
✅ Our AI models are built using proprietary intelligence and research supported by UCL, Imperial College London and Oxford University. Rigorous testing process to ensure the outputs are accurate
❌ Limited information on AI model accuracy and training data
✅ Over 110,000 companies have registered to use the Genie platform in total, including 11 FTSE100 firms, 20 Global200 firms, a number of top US banks, and two of the ‘big four’ UK supermarket chains.
✅ Large customer base, including many Fortune 500 companies
✅ 3rd party and proprietary AI models
✅ Uses proprietary AI models
✅ Cloud-based (SaaS)
✅ Primarily cloud-based, with some on-premises options
✅ Suitable for in-house legal, law firms, and SMEs
✅ Serves a wide range of customers, including enterprises and SMBs
✅ Built as a platform which is versatile across various industries. Focus areas are construction, manufacturing, consultancy and legal services.
✅ Supports various industries, with some vertical-specific solutions
✅ 120+ jurisdictions including the UK, California, Texas, India, Australia, South Africa, Singapore, France, and Germany.
✅ Global presence, with support for multiple languages and regions
✅ Generous free plan. Transparent subscription plans to suit different needs. Custom plans for orgs handling more than 10 documents per month.
❌ Pricing not publicly available, estimated at $6,000+ per user annually based on reviews
✅ Offers SLAs for custom plans, specifics not public
✅ Offers SLAs with uptime guarantees for enterprise customers
HIGHLY TRUSTED BY 8,000+ LEGAL TEAMS
Try using Genie's Free AI Legal Assistant
Generate quality, formatted contracts with AI
Can’t find the right template? Create the bespoke agreement in minutes by conversing with our AI and tailoring to your needs
Let our Legal AI make edits for you
Ask Genie to edit your document in the same way you’d ask a paralegal. Genie makes track changes, and explains its thinking just like a junior lawyer would.
AI review
Import 100+ page docx. files and run a clause-by-clause red flag review in 3 minutes. Chat with Genie to understand anything about your document.