Alex Denne
Growth @ Genie AI | Introduction to Contracts @ UCL Faculty of Laws | Serial Founder

What Does A Customs Broker Do, and Do You Need One?

11 Sep 2023
4 min
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When dealing with the import and export of goods in your business, it’s crucial to have solid legal foundations. This includes understanding the role of customs brokers.

First Things First: What Is a Customs Broker?

A customs broker facilitates the import and export of goods by navigating the complex customs processes. These experts keep a finger on the pulse of changing rules and regulations, ensuring their clients have the necessary documentation and licenses to import goods.

Services offered by customs brokers often include:

  • Checking the classification and valuation of your goods
  • Liaising with government agencies and customs authorities on your behalf
  • Advising on necessary licenses for import of restricted or hazardous goods
  • Preparation and submission of documents for clearing customs processes
  • Assisting in the correct payment of import duties and VAT

They work closely with retail and many other sectors to ensure the import/export operations run smoothly.

How a Customs Broker Can Benefit Your Business

Choosing to use a customs broker may offer your business several advantages:

  1. Peace of Mind - You can rely on their expertise, removing the need for you to learn all the nuances of customs processes.
  2. Convenience - With a customs broker, you only deal with one entity rather than juggling multiple government agencies.
  3. Save Money on Duty or VAT - Accurate payment of duties reduces the risk of facing fines and additional charges later.
  4. Reduce Delays - Proper documentation and duty payment can ensure your goods are released promptly by UK customs, keeping your business moving.
  5. Additional Services - Many customs brokers also offer extra services such as tracking your delivery.

Before Using a Customs Broker

Though employing a customs broker can benefit your business, it’s crucial to consider potential drawbacks:

  • UK customs brokers have a different licensing process compared to other countries like the USA. So, it’s crucial to rigorously check your broker’s credentials.
  • The added cost of a customs broker could be higher than dealing with customs clearance yourself.
  • You will have less control over your shipment and must trust your broker to act on your behalf.

How Much Does a Customs Broker Cost?

The cost of a customs broker is usually tailored to your import, its value, and origin. Common charges include

  • customs clearance charge
  • airline handling fees
  • bank transfer fees
  • agency fees
  • onward delivery costs (if needed).

Breakdown of Customs Broker Costs

  • Customs Entry Fee (£35-£50 per entry) - This fee is for the customs broker to enter your goods into the HMRC system. The cost varies depending on the complexity of the entry.
  • VAT and Duty Taxes (Depends on product’s type and value) - This cost is applied based on the type and value of the product you’re importing. The average UK VAT rate is 20%, while duties generally range between 0-12%.
  • Handling Fee (£20-£40 per shipment) - This fee is charged for the management of your shipment. Costs may vary depending on the size and intricacy of the shipment.
  • Warehousing Charges (Varies based on size and duration) - If your goods require storing, there can be warehousing fees. These fees depend on the size of the cargo, how long it needs to be stored, and the specific rates of the warehouse.
  • Additional Services Fees (Varies on the specific service) - If a broker provides extra services, such as consultancy, audits, or organising transport, they will charge additional fees. These costs depend on the specific service offered.
  • Minimum Fees (£50-£100) - Some brokers charge a minimum fee for small shipments, regardless of their size or value. This range is typical but can vary depending on the broker’s policy.
  • Unforeseen Costs (Highly variable) - There might be additional costs if there are complications with the customs procedure or extra documentation is needed. These costs vary greatly based on the specific issue encountered.

Remember, these are only estimates, and the actual costs can deviate based on the broker and intricacy of customs procedures involved. It’s always recommended to obtain a complete quote from the customs broker to comprehend all the costs involved.

Some brokers may advertise a flat upfront fee; however, it’s essential to read the fine print for any additional costs. (Our AI Legal Assistant can help with that!

Starting Off With A Customs Broker

If you’re new to importing, the support of a customs broker may be beneficial. They can navigate the customs processes, saving you from having to invest time and energy into learning it yourself. The peace of mind they offer can help you focus on what truly matters, your business.

However, if you’re regularly importing high volumes of products, learning about the customs process and managing it in-house might be more cost-effective in the long run. That is - as long as you can afford the extra time to manage it yourself.

Sometimes the time you spend on growing your business is invaluable.

Conclusions + Legal Considerations

With ever-evolving Brexit implications and import/export regulations, having an expert at hand can prove valuable to ensure legal compliance.

To streamline your import/export operations and reduce legal risks (and check fee documents to see if they’re market-standard for your industry), consider using the Genie AI Legal Assistant for drafting, reviewing, and signing legal agreements. By checking your business legals with AI, you can reclaim time otherwise spent on documents and concentrate on growing your business and making more deals.

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