Alex Denne
Growth @ Genie AI | Introduction to Contracts @ UCL Faculty of Laws | Serial Founder

Creating Progressive Sales Representative Contracts

23 Mar 2023
34 min
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Note: Want to skip the guide and go straight to the free templates? No problem - scroll to the bottom.
Also note: This is not legal advice.

Introduction

Having a sales representative contract in place is an essential factor for businesses when it comes to safeguarding their interests. A legally binding agreement between the parties involved, a sales representative contract outlines the rights and responsibilities of both parties, giving them a clear understanding of what is expected from one another. This helps ensure that all parties stay accountable, protecting both the business and the sales representative.

At Genie AI, we believe that having a comprehensive and well-crafted sales representative contract is key to protecting the interests of all involved in a transaction. It should be concise and clearly outline each party’s specific roles and responsibilities so that everyone knows what is expected of them. We provide free sales representative contracts templates to help businesses draft high-quality documents without needing to use an external lawyer.

From a legal perspective, having an up-to-date contract in place can help avoid any potential conflicts or arguments over expectations not being met by either party. The document serves as a record outlining exactly what is agreed on by both sides, protecting against any uncertainty or misunderstanding down the line - especially when disputes may arise over payment agreements or loyalty clauses which could have been easily avoided with thorough documentation from the start.

On top of this, having access to these resources also provides protections for sales representatives themselves; ensuring they are compensated for their services according to pre-agreed terms and conditions set out in their contracts. Allowing them to have full transparency into their individual commitments helps them feel confident about achieving success in their role with clarity on what needs doing from both sides .

In conclusion, it’s clear why having comprehensive sales representative contracts are important; offering protection for businesses while simultaneously allowing sales representatives confidence with clarity around expectations during transactions. At Genie AI we offer step-by-step guidance on how best to draft such legally binding documents as well as providing access our template library - read on below if this something you’d like more information about today!

Definitions (feel free to skip)

Jurisdiction - The area of authority, or authority of a court or government; a particular geographical area in which a court or government has legal power.
Research - To inquire into or study something in order to discover facts.
Industry - A particular type of economic activity associated with the production, distribution, and use of a particular commodity or service.
Commission - A fee that is paid to an individual for selling goods or services.
Bonus - An extra payment made to an employee above their normal wages.
Stock options - A form of compensation given to an employee in the form of an option to buy a certain amount of shares at a fixed price.
Non-compete clause - A clause in an employment contract forbidding an employee from working for a competitor after the employment ends.
Quota - A predetermined amount that must be achieved.
Objective - A goal that is set out to be achieved.
Availability - The state of being accessible.

Contents

  • Understanding the legal requirements of the contract
  • Researching local and state laws
  • Understanding the rules and regulations of the industry
  • Defining the scope of the role and responsibilities of the sales representative
  • Determining the specific tasks to be completed
  • Setting expectations for performance
  • Identifying potential incentives and rewards to offer the sales representative
  • Researching common benefits and incentives
  • Exploring creative ways to reward performance
  • Deciding on a salary and commission structure
  • Establishing a base salary
  • Determining commission structure
  • Clarifying the terms of termination and non-compete clauses
  • Defining the terms of termination
  • Outlining any non-compete clauses
  • Setting out the expectations of the sales representative
  • Establishing performance goals
  • Defining sales quotas and objectives
  • Outlining the expectations and obligations of the employer
  • Setting expectations for hours and availability
  • Outlining any additional obligations
  • Establishing a timeline for renewal and review of the contract
  • Determining when the contract should be reviewed
  • Setting milestones for renewal
  • Drafting the contract and including relevant clauses
  • Ensuring all legal and necessary clauses are included
  • Making sure all details are accurately reflected
  • Finalizing the contract and providing copies to both parties
  • Reviewing the contract with both parties
  • Obtaining signatures from each party
  • Providing copies to all parties involved

Get started

Understanding the legal requirements of the contract

  • Research the applicable federal, state, and local laws relevant to the contract
  • Contact a lawyer to review the contract and make sure it is legally compliant
  • Make sure the contract meets all local, state, and federal labor laws and requirements
  • Understand the legal implications of the contract and if any changes need to be made
  • Once you have reviewed all applicable laws and ensured the contract is legally compliant, you can move on to the next step.

Researching local and state laws

  • Research local labor laws and regulations that must be incorporated into the contract
  • Investigate any requirements for overtime pay, minimum wage, or other benefits that may be mandated by the state or locality
  • Consult with a legal professional to ensure that the contract is compliant with local, state, and federal laws
  • Once all relevant laws and regulations have been identified and incorporated into the contract, check off this step and move on to the next.

Understanding the rules and regulations of the industry

  • Read through relevant industry standards and regulations
  • Research any specific rules or regulations that apply to the sales representative position
  • Identify any industry-specific requirements that must be included in the contract
  • Make sure the contract is compliant with all local, state, and federal laws
  • Check with a lawyer or other legal professional to ensure compliance
  • Make any necessary changes to the contract based on the legal professional’s advice

You can check this off your list once you have done the research and identified any industry-specific requirements, and any necessary changes have been made to the contract to ensure compliance.

Defining the scope of the role and responsibilities of the sales representative

  • Research the market to get a better understanding of the product or service offered by the company
  • Identify the target market and customer base
  • Create a detailed job description that outlines the duties and responsibilities of the sales representative
  • Outline the expectations for the sales representative such as sales quotas, customer service requirements, and any other relevant expectations
  • Establish the hours and days that the sales representative is expected to work
  • Set performance goals and establish rewards or recognition for achieving them
  • Determine the sales representative’s pay structure and any other compensation or benefits
  • Once the scope of the role has been defined, you can move on to the next step.

Determining the specific tasks to be completed

  • Identify the core objectives of the role and the sales representative’s responsibilities
  • Research and determine the tasks that a sales representative should be able to do to fulfill their role
  • Create a list of tasks that the sales representative should complete that are within their scope of responsibility
  • Prioritize the tasks in order of importance
  • Make sure the list of tasks is clear and concise

You’ll know you’ve completed this step when you have a finalized list of tasks that the sales representative should complete.

Setting expectations for performance

  • Define the expected performance metrics and goals for the sales representative (e.g. number of sales, revenue generated, etc.)
  • Create an evaluation system for measuring the performance of the sales representative
  • Establish benchmarks for measuring the performance of the sales representative over time
  • Develop an action plan for how to address any performance issues that arise
  • Create a system for providing feedback and recognition to the sales representative for meeting or surpassing performance goals

Once these expectations have been set, you can move on to the next step of identifying potential incentives and rewards to offer the sales representative.

Identifying potential incentives and rewards to offer the sales representative

  • Brainstorm potential incentives and rewards to offer the sales representative.
  • Consider the potential costs associated with each incentive or reward.
  • Research the industry and other companies to determine common practices.
  • Speak with current sales representatives to identify what incentives they find attractive.
  • Create a list of potential incentives and rewards.
  • You can check this off your list when you have a list of potential incentives and rewards.

Researching common benefits and incentives

  • Research what incentives and rewards other organizations are offering their sales representatives
  • Look for examples of successful contracts for sales representatives
  • Identify the benefits, incentives, and rewards that are most commonly offered
  • Review other organizations’ pay structures and commission rates
  • Look for innovative ways to reward performance

You can check this step off your list when you have identified the most successful incentives and rewards other organizations are offering their sales representatives.

Exploring creative ways to reward performance

  • Brainstorm new and creative ways to incentivize performance
  • Look into industry trends and best practices
  • Talk to industry peers, colleagues, or mentors to get their insights
  • Gather data on what incentives have been successful in the past
  • Take into account the company budget, company culture, and how the incentives will be delivered
  • When you have a list of potential rewards, review them with the team and decide which ones to include in the contract
  • Once you’ve settled on the appropriate rewards, you can move on to the next step of deciding on a salary and commission structure.

Deciding on a salary and commission structure

  • Research salaries and commission structures of similar positions in the same industry
  • Analyze the current market rate and determine what your company can afford
  • Consider the performance and goals of the sales representative
  • Calculate the commission rate based on the performance goals
  • Decide on a base salary that is competitive and fair
  • Create a bonus structure that will motivate the sales representative
  • Set the commission structure and base salary in the contract
  • Once the salary and commission structure has been decided, you can move on to the next step of establishing a base salary in the contract.

Establishing a base salary

  • Research the median salary for a Sales Representative in your area
  • Consider the experience, education, and other qualifications of the Sales Representative
  • Discuss the base salary with the Sales Representative and come to an agreement
  • Draft a contract that includes the agreed upon base salary
  • Review the contract with the Sales Representative and have both parties sign it
  • File the signed contract in a secure location

Once the base salary has been established and the contract has been signed, you can move on to determining the commission structure.

Determining commission structure

  • Consider the desired sales goals of the organization when determining the commission structure.
  • Evaluate the overall sales environment and the potential for sales representatives to succeed.
  • Consider the commission structure that current and potential sales representatives may view as attractive.
  • Establish a commission rate for each product or service and a cap for total commissions.
  • Establish a percentage of the contract value, or a flat rate commission for each sale.
  • Specify the date when the commission is to be paid.

When you have decided on a commission structure, you can move on to clarifying the terms of termination and non-compete clauses.

Clarifying the terms of termination and non-compete clauses

  • Negotiate the terms of termination. This should include the conditions under which employees can be terminated and the consequences that will follow if they are terminated.
  • Discuss the non-compete clauses. These should specify the parameters of the non-compete agreement, such as the length of time and geographic area that will be included.
  • Draft the agreement and have both parties sign it.
  • Once the agreement is signed, you can check this off your list and move on to the next step.

Defining the terms of termination

  • Agree on a reasonable time period for the termination clause
  • Include a clause that states the Sales Representative must give written notice to the employer if they plan to terminate the contract
  • Specify the conditions in which the contract can be immediately terminated
  • Outline any obligations that must be fulfilled in order for the contract to be terminated
  • Include a clause that states both parties will have the right to terminate the contract in the case of a breach of contract
  • Once all of the terms of termination have been agreed upon, both parties should sign and date the contract

How you’ll know when you can check this off your list and move on to the next step: Once all of the terms of termination have been agreed upon and both parties have signed and dated the contract, you can proceed to the next step - outlining any non-compete clauses.

Outlining any non-compete clauses

  • Consult with a lawyer to determine the time frames, geographic region, and type of activities covered by the non-compete clause.
  • Include the non-compete clause in the sales representative contract, with any applicable time frames, geographic region, and type of activities that must be adhered to.
  • Have the sales representative sign the contract to demonstrate their understanding and agreement to comply with the non-compete clause.
  • When all steps for outlining the non-compete clauses have been completed, move on to the next step: setting out the expectations of the sales representative.

Setting out the expectations of the sales representative

  • Define the territory for the sales representative in the contract
  • Explain the expectations for the sales representative’s sales performance, including volume, revenue and growth targets
  • Specify the sales methods and techniques to be used
  • Outline the reporting requirements and the frequency of reports
  • Establish the base salary and commission structure
  • Explain any additional benefits, such as bonuses, insurance, vacation, and so on

Once all expectations of the sales representative have been specified in the contract, you can move on to the next step which is establishing performance goals.

Establishing performance goals

  • Draft a document that outlines performance goals for the sales representative.
  • Make sure the performance goals are measurable and achievable.
  • Include incentives and rewards for meeting or exceeding performance goals.
  • Go over the performance goals with the sales representative and ensure they are clear and understood.
  • Have the sales representative sign the document to agree to the performance goals.
  • Once the performance goals have been established, you can move on to the next step.

Defining sales quotas and objectives

  • Determine the minimum and maximum sales quotas that a sales representative must meet
  • Identify the objectives that the sales representative must meet in order to be successful
  • Estimate the expected sales volume and revenue goals that the sales representative should strive for
  • Create a system to track the progress of sales representatives and to measure their performance against their quotas and objectives
  • When all quotas and objectives are established and tracked, this step can be checked off the list and the next step can be completed.

Outlining the expectations and obligations of the employer

  • Review the company’s employee handbook and policies to get a better understanding of the expectations and obligations of the employer
  • Create a comprehensive contract that outlines all the expectations and obligations of the employer in plain language
  • Clearly define the process for communication between the employer and the sales representative
  • Outline the expectations for the sales representative’s performance and behavior
  • Review the contract with an attorney to ensure it meets all legal requirements
  • Once the contract is complete and all parties have signed off, you can move on to the next step.

Setting expectations for hours and availability

  • Define the hours that the sales representative is expected to work
  • Specify whether the hours are flexible and can be adjusted based on the needs of the company
  • Identify any additional hours that may be required in order to meet the goals of the business
  • Outline any restrictions on how and when the sales representative can take time off
  • Define how the sales representative will be compensated for overtime hours
  • Clarify how the sales representative should handle the scheduling of their work hours

Once these expectations have been outlined and agreed upon, you can move on to the next step.

Outlining any additional obligations

  • Clarify any additional obligations of the Sales Representative in the contract, such as:
  • Participation in team meetings
  • Maintaining a certain level of customer service
  • Attending conferences and other industry events
  • Keeping up with industry changes and best practices
  • Representing the company in a professional manner
  • Make sure to include any other obligations that you would like the Sales Representative to fulfill in the contract.
  • Once you have outlined any additional obligations, you can move on to the next step of the guide: Establishing a timeline for renewal and review of the contract.

Establishing a timeline for renewal and review of the contract

  • Set a timeline for reviewing and renewing the contract with the sales representative
  • Decide how long the contract should be valid for
  • Determine how long before the expiration of the contract the sales representative will be notified of renewal
  • Set a timeline for reviewing the performance of the sales representative
  • Discuss a timeline for any potential changes to the contract
  • Determine how often you will review the contract
  • Decide when the contract should be reviewed
  • Set a timeline for deciding when and how the contract should be renewed

Once all of the timelines have been established, you can check this step off your list and move on to the next step.

Determining when the contract should be reviewed

  • Estimate how long the sales representative contract will remain effective.
  • Consider the performance of the sales representative, the length of the contract, and the amount of time needed to review and make changes.
  • Decide when the contract should be reviewed and make sure the timeline for renewal and review is included in the contract.
  • When you have determined when the contract should be reviewed, check this off your list and move on to the next step of setting milestones for renewal.

Setting milestones for renewal

  • Set milestones for when the contract should be reviewed and renegotiated for renewal
  • Decide what factors to consider when assessing renewal, such as performance, revenue, or customer satisfaction
  • Establish a timeline for when the contract should be reviewed and what should be discussed at each review
  • Document the milestones and timeline in the contract and include a clause that outlines conditions for renewal
  • Check off this step when you have drafted the relevant clause and included it in the contract.

Drafting the contract and including relevant clauses

  • Draft the sales representative contract with all relevant clauses and make sure to include language that is legally enforceable
  • Seek legal counsel to make sure the contract language is in full compliance with the applicable laws and regulations
  • Review the contract with the sales representative to ensure they understand the terms and conditions
  • Once the contract is signed, make sure to keep a copy for both parties
  • Once the contract is finalized, you can move on to the next step: Ensuring all legal and necessary clauses are included.

Ensuring all legal and necessary clauses are included

  • Review the applicable laws in your jurisdiction to ensure all necessary clauses are included
  • Check that clauses regarding payment amounts, payment schedules, start and end dates, and termination clauses are included
  • Make sure all parties involved are identified and that any applicable insurance provisions are included
  • Once all necessary clauses are included, review the contract to ensure accuracy and completeness
  • When you are confident all the necessary clauses are included and accurately reflected, you can move on to making sure all details are accurately reflected in the contract.

Making sure all details are accurately reflected

  • Confirm key details such as job title, hours, compensation, and start and end dates with the sales representative
  • Double check that the sales representative’s name, address and contact information are correct
  • Ensure that the contract reflects any changes that have been made since the initial negotiation, if applicable
  • When all details are accurately reflected, sign the document to verify agreement and move on to the next step of finalizing the contract.

Finalizing the contract and providing copies to both parties

  • Print out two copies of the contract and sign both
  • Ensure that both parties have signed the contract and have a copy for their records
  • Make sure that all signatures on the contract are witnessed and dated as necessary
  • Once all signatures are in place, you can check off this step and move on to the next step of reviewing the contract with both parties.

Reviewing the contract with both parties

  • Schedule a meeting with both parties to go over the contract
  • Clearly explain the terms of the contract to both parties
  • Ensure that both parties understand the obligations and expectations outlined in the contract
  • Answer any questions that either party may have about the contract
  • Once both parties understand the terms of the contract and have had their questions answered, you can check off this step and move on to obtaining signatures from each party.

Obtaining signatures from each party

  • Ensure that all parties have read and understand the contract - it is important to confirm that all parties are in agreement with the contract terms
  • Have each party sign the contract and date it - make sure each party has a copy of the contract to keep
  • Confirm that all parties have received a copy of the signed contract - make sure each party has the same version of the contract
  • Check off this step in your list and move on to the next step - this step is complete once all parties have signed the contract and each party has a copy of the contract.

Providing copies to all parties involved

  • Make sure to get a physical copy of the contract signed by both parties
  • Make sure each party has a copy of the contract
  • Make sure all copies of the contract are identical and unchanged
  • Confirm that all parties have received a copy and agree with the terms
  • Keep a physical and digital copy of the contract for your records
  • Once you are sure all parties involved have copies of the contract and agree to the terms, you can move on to the next step.

FAQ:

Q: What is the difference between UK and US laws when it comes to sales representative contracts?

Asked by Christopher on January 10th 2022
A: The primary difference between UK and US laws when it comes to sales representative contracts is that in the USA, contracts are based on the Uniform Commercial Code (UCC), which is a set of laws that govern commercial transactions, while in the UK the Contracts Rights of Third Parties Act 1999 (the “CRTPA”) governs sales representative contracts. The UCC provides more comprehensive protection for a sales representative than the CRTPA. Additionally, US and UK laws impose different requirements on the drafting of contracts, including the need to be written in plain language and specifying certain matters such as payment terms or commission rates.

Q: How can I ensure a progressive sales representative contract?

Asked by Emily on April 15th 2022
A: A progressive sales representative contract should include provisions that provide strong protections for both parties. For example, it should clearly outline the expected duties and responsibilities of the sales representative, set out payment terms and commission rates, include provisions addressing confidentiality and intellectual property, and provide for dispute resolution mechanisms such as arbitration or mediation. Additionally, it should include language that reflects current trends in progressive workplace policies such as those related to equal opportunity, workplace safety and anti-discrimination laws.

Q: How do EU laws impact sales representative contracts?

Asked by Joseph on October 5th 2022
A: EU laws have a significant impact on sales representative contracts across Europe. The EU’s Unfair Contract Terms Directive sets out minimum standards for fair dealing with consumers and business partners, including those related to contractual terms, termination rights and remedies for breach of contract. Additionally, the European Commission has recently introduced a Regulation on Online Platforms which imposes obligations on online platforms to ensure fairness in contractual terms with their business partners. Finally, EU Member States have their own laws governing contractual matters which must be taken into account when drafting a contract.

Q: Is there a difference between SaaS and other business models when it comes to drafting sales representative contracts?

Asked by Mia on August 10th 2022
A: Yes, there are some differences between SaaS business models and other business models when it comes to drafting sales representative contracts. A SaaS agreement needs to address issues such as subscription fees, payment terms, customer support obligations, data privacy rights and intellectual property protection. Additionally, many SaaS agreements include specific provisions related to user data ownership or access rights as well as termination rights. Therefore, it is important to understand the specific needs of your business model when drafting a sales representative contract.

Q: What are some key considerations when drafting progressive sales rep contracts?

Asked by William on December 20th 2022
A: When drafting progressive sales rep contracts it is important to consider factors such as equal opportunity standards, workplace safety requirements, anti-discrimination policies, dispute resolution mechanisms such as arbitration or mediation and other current trends in progressive workplace policies. Additionally, contractual provisions should clearly outline the duties and responsibilities of both parties as well as payment terms and commission rates. It is also important to consider any applicable local or international laws when drafting a contract in order to ensure compliance with all relevant regulations.

Example dispute

Suing a Company for Breach of Sales Representative Contract:

  • The plaintiff must be able to prove that a valid contract exists between them and the company. This can include verbal agreements as well as written contracts.
  • The plaintiff must be able to demonstrate that the company has violated the terms of the contract. This could include failing to pay commissions as per the contract, or failing to provide the services promised in the contract.
  • The plaintiff must demonstrate that there was actual harm caused by the breach of contract. This could include lost wages, lost profits, or emotional distress.
  • The plaintiff must demonstrate that the breach of contract was the cause of their damages.
  • The plaintiff must prove their damages. This could include providing evidence of their lost wages or profits, or providing evidence of emotional distress.
  • The plaintiff must bring the lawsuit within the statute of limitations. This varies depending on the state, but generally is between two and three years.
  • The court may also consider if there were any mitigating circumstances that could excuse the defendant’s breach of contract.
  • If the plaintiff is successful, they may be awarded compensatory damages, which are intended to make the plaintiff whole, as well as punitive damages, which are intended to punish the defendant for their breach of contract.

Templates available (free to use)

Field Sales Representative Contract
Sales Representative Contract Sales Friendly Rep Simple
Sales Representative Contract Supplier Friendly
Sales Representative Contract Supplier Friendly Simple

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