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Subscription Service Contract
"I need a Subscription Service Contract for my SaaS platform that will operate in Singapore and Malaysia, with specific provisions for data protection and auto-renewal terms, planned to launch in March 2025."
1. Parties: Identification of service provider and subscriber
2. Background: Context of the agreement and service overview
3. Definitions: Key terms used throughout the agreement
4. Service Description: Detailed description of services provided
5. Subscription Terms: Duration, renewal, and termination conditions
6. Payment Terms: Pricing, billing cycles, and payment methods
7. Data Protection: PDPA compliance and data handling procedures
8. Service Access and Security: Terms regarding access credentials, security measures, and user responsibilities
9. Intellectual Property: Rights and restrictions regarding IP owned by either party
10. Limitation of Liability: Limitations and exclusions of liability under Singapore law
11. Governing Law and Jurisdiction: Specification of Singapore law and jurisdiction
1. Service Level Agreement: Performance metrics, uptime guarantees, and support response times - include for enterprise services
2. Insurance: Insurance requirements and coverage - include for high-risk services or physical products
3. White Label Provisions: Terms for rebranding services - include when allowing reselling or rebranding
4. Third-Party Services: Terms relating to integrated third-party services - include when service relies on third-party components
5. Professional Services: Terms for additional implementation or consulting services - include when offering professional services
1. Schedule 1 - Service Specifications: Detailed technical specifications of services
2. Schedule 2 - Pricing Schedule: Detailed pricing tiers, special rates, and payment terms
3. Schedule 3 - Data Processing Agreement: Detailed data handling procedures and PDPA compliance requirements
4. Schedule 4 - Acceptable Use Policy: Rules and restrictions for service usage
5. Schedule 5 - Service Level Requirements: Detailed performance metrics and service level commitments
Authors
Authorized Users
Business Day
Commencement Date
Confidential Information
Data Protection Laws
Documentation
Effective Date
Fees
Initial Term
Intellectual Property Rights
Personal Data
Platform
Renewal Term
Service Credits
Service Levels
Services
Subscription Period
Subscription Plan
Support Services
System Requirements
Term
Territory
Third-Party Services
User Data
Working Hours
Subscription Terms
Payment Terms
Access Rights
Service Levels
User Obligations
Data Protection
Confidentiality
Intellectual Property
Warranties
Limitation of Liability
Indemnification
Force Majeure
Term and Termination
Suspension Rights
Security Requirements
Acceptable Use
Support Services
Service Modifications
Maintenance and Updates
Audit Rights
Assignment
Notices
Governing Law
Dispute Resolution
Entire Agreement
Severability
Third-Party Rights
Variation
Data Backup
Service Credits
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