Consumer Rights Act 2015: Primary legislation governing consumer contracts, covering service quality standards, unfair terms, consumer remedies, transparency requirements, and rights/remedies for defective services. Essential for B2C subscription contracts.
Consumer Contracts Regulations 2013: Regulates distance selling including pre-contract information requirements, 14-day cooling-off period for distance contracts, and clear pricing requirements for subscription services.
Data Protection Act 2018 & UK GDPR: Governs data protection requirements including data processing terms, privacy requirements, and data security obligations for handling customer information.
Electronic Commerce Regulations 2002: Sets out requirements for online service providers and rules about online contracting, particularly relevant for digital subscription services.
Unfair Contract Terms Act 1977: Controls the use of exclusion clauses and applies reasonableness test for B2B contracts, limiting ability to exclude certain liabilities.
Supply of Goods and Services Act 1982: Establishes basic requirements for service provision and implied terms about quality and fitness of services.
Competition Act 1998: Ensures fair competition and pricing practices, preventing anti-competitive provisions in subscription contracts.
Payment Services Regulations 2017: Governs payment processing requirements and payment security measures for subscription payments.
Consumer Protection from Unfair Trading Regulations 2008: Prohibits unfair commercial practices and misleading actions or omissions in marketing and delivering subscription services.
