Outsourcing Agreement Template for Netherlands

1. Regulatory Compliance: Required for regulated industries (e.g., financial services, healthcare) to address specific regulatory requirements

2. Business Continuity and Disaster Recovery: Required for critical services or when handling sensitive data

3. Environmental Requirements: Include when environmental impact is relevant to services

4. Social Responsibility and Ethics: Include when corporate social responsibility is a key concern

5. Information Security Management: Detailed section required when handling sensitive information or for IT services

6. Subcontracting: Include when supplier likely to use subcontractors

7. Insurance: Detailed insurance requirements for high-risk services

8. Parent Company Guarantee: Include when supplier's financial strength is crucial

9. Anti-Bribery and Corruption: Required for international services or high-risk jurisdictions

10. Export Control: Include when services involve international data or goods transfer

1. Schedule 1 - Service Descriptions: Detailed technical and operational specifications of services

2. Schedule 2 - Service Levels and KPIs: Detailed performance metrics, measurement methods, and service credits

3. Schedule 3 - Charges: Detailed pricing, rate cards, and payment calculations

4. Schedule 4 - Personnel: Key personnel, required qualifications, and transfer arrangements

5. Schedule 5 - Governance: Detailed governance procedures, escalation paths, and reporting requirements

6. Schedule 6 - Security Requirements: Technical and organizational security measures

7. Schedule 7 - Data Processing Agreement: GDPR-compliant data processing terms and requirements

8. Schedule 8 - Exit Plan: Detailed exit management and transition procedures

9. Schedule 9 - Form of Parent Company Guarantee: Standard form guarantee document

10. Schedule 10 - Approved Subcontractors: List of pre-approved subcontractors and their roles

11. Appendix A - Technical Requirements: Detailed technical specifications and requirements

12. Appendix B - Change Control Procedure: Detailed process for managing changes to services or agreement