Freight Agent Contract Template for Malaysia

1. Non-Competition: Restrictions on the agent's ability to work with competitors, used when the principal has significant market presence or sensitive information

2. Performance Metrics: Specific KPIs and service levels, included when the principal requires detailed performance monitoring

3. Technology and Systems: Requirements for using specific software or systems, included when the principal requires integration with their technology platform

4. Training Requirements: Obligations for staff training and certification, included when handling specialized cargo or operating in regulated industries

5. Customs Power of Attorney: Specific authorization for customs clearance activities, included when the agent will handle customs procedures

6. Force Majeure: Provisions for handling unforeseen circumstances, particularly relevant for international shipping

7. Environmental Compliance: Specific environmental obligations, included when handling hazardous materials or environmentally sensitive cargo

8. Subcontracting: Terms for engaging third-party service providers, included when the agent needs flexibility to subcontract services

1. Schedule 1 - Service Specifications: Detailed breakdown of specific services to be provided, including operational procedures and requirements

2. Schedule 2 - Fee Schedule: Comprehensive pricing structure, including base rates, surcharges, and special handling fees

3. Schedule 3 - Territory Map: Geographical definition of the service territory with any excluded areas

4. Schedule 4 - Performance Standards: Detailed service level agreements and KPI measurements

5. Schedule 5 - Insurance Requirements: Specific insurance types and coverage levels required

6. Schedule 6 - Operating Procedures: Standard operating procedures for various types of shipments and situations

7. Appendix A - Required Documentation: Templates and examples of required shipping documentation

8. Appendix B - Contact Information: Key personnel and emergency contact details for both parties

9. Appendix C - Compliance Checklist: List of regulatory requirements and compliance procedures