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Standard Vendor Agreement
"I need a Standard Vendor Agreement to engage a software development company based in Manchester to provide ongoing maintenance and support services for our internal systems, with an initial term of 24 months starting from January 2025."
1. Parties: Identification and details of the contracting parties
2. Background: Context and purpose of the agreement
3. Definitions: Key terms used throughout the agreement
4. Services/Goods: Detailed description of what the vendor will provide
5. Payment Terms: Pricing, payment schedule, and invoicing requirements
6. Term and Termination: Duration of agreement and termination provisions
7. Warranties: Vendor's promises regarding goods/services quality
8. Liability and Indemnification: Risk allocation between parties
9. Governing Law: Jurisdiction and applicable law
1. Data Protection: Required when vendor handles personal data - includes data processing terms, security requirements, and compliance obligations
2. Intellectual Property: IP ownership and licensing terms, required when IP is created or transferred during the contract
3. Insurance: Required insurance coverage specifications, typically included for high-risk or high-value contracts
4. Service Levels: Performance metrics and standards for ongoing service provisions
1. Schedule 1 - Services Description: Detailed specification of services/goods to be provided
2. Schedule 2 - Pricing: Detailed pricing structure, rates, and payment terms
3. Schedule 3 - Service Levels: Performance metrics, KPIs, and service level requirements
4. Schedule 4 - Data Processing Agreement: Detailed terms for handling personal data and ensuring compliance with data protection laws
5. Schedule 5 - Change Control Procedure: Process and procedures for implementing changes to services or contract terms
Authors
Applicable Laws
Business Day
Charges
Commencement Date
Confidential Information
Contract Year
Customer
Customer Data
Customer Materials
Deliverables
Force Majeure Event
Good Industry Practice
Goods
Initial Term
Intellectual Property Rights
Loss
Personal Data
Purchase Order
Services
Service Levels
Specification
Term
Territory
Vendor
Vendor Personnel
Working Hours
VAT
Change Control Procedure
Acceptance Criteria
Implementation Plan
Key Personnel
Quality Standards
Related Parties
Service Credits
Sub-contractor
Termination Date
Working Day
Appointment and Scope
Supply of Goods
Supply of Services
Service Levels
Ordering Process
Delivery
Acceptance Testing
Title and Risk
Price and Payment
Invoicing
Quality Assurance
Warranties
Customer Obligations
Vendor Obligations
Change Control
Intellectual Property Rights
Data Protection
Confidentiality
Audit Rights
Anti-Bribery
Modern Slavery
Insurance
Liability and Indemnity
Force Majeure
Term and Termination
Exit Management
Business Continuity
Health and Safety
Compliance with Laws
Assignment and Subcontracting
Notices
Dispute Resolution
Entire Agreement
Variation
Waiver
Severance
Third Party Rights
Governing Law and Jurisdiction
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