Pro Bono Engagement Letter Template for England and Wales

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Key Requirements PROMPT example:

Pro Bono Engagement Letter

"I need a Pro Bono Engagement Letter for our law firm to provide free legal services to a local homeless charity, focusing on property law matters, with work starting in March 2025 and involving a team of three associates under partner supervision."

Document background
The Pro Bono Engagement Letter serves as a critical document in formalizing free legal service arrangements in England and Wales. It ensures clarity and professional standards while protecting both the provider and recipient of services. This document is essential when law firms or lawyers provide pro bono services to individuals, charities, or organizations who cannot afford legal representation. The letter establishes the scope of work, confirms the absence of fees, addresses potential disbursements, and ensures compliance with regulatory requirements including the SRA Code of Conduct and relevant legislation.
Suggested Sections

1. Letterhead and Date: Firm's letterhead and current date

2. Client Details: Full name and address of the pro bono client

3. Introduction: Opening paragraph confirming pro bono representation

4. Scope of Services: Detailed description of legal services to be provided and any limitations

5. Pro Bono Nature: Clear statement that services are provided free of charge

6. Team and Communications: Key contact details and communication protocols

7. Confidentiality: Commitment to client confidentiality and data protection

8. Termination: Circumstances and process for ending the engagement

9. Signature Block: Space for client acknowledgment and firm representative signature

Optional Sections

1. Disbursements: Section detailing any potential out-of-pocket expenses the client may need to cover

2. Conflicts of Interest: Additional provisions regarding potential conflicts if relevant to the specific engagement

3. Insurance Coverage: Details of professional indemnity insurance coverage for pro bono work

4. Document Retention: Information about file retention policies and procedures

Suggested Schedules

1. Terms and Conditions: Standard terms applicable to pro bono engagements

2. Privacy Notice: Detailed information about data protection practices and GDPR compliance

3. Complaints Procedure: Internal complaint handling process and external resolution options

4. Client Care Information: Additional information about service standards and client care policies

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Industries

Solicitors Act 1974: Primary legislation governing the regulation of solicitors and legal practice in England and Wales

Legal Services Act 2007: Framework legislation for the regulation of legal services in England and Wales, including the provision of pro bono services

Consumer Rights Act 2015: Legislation protecting consumer rights that may apply to pro bono clients as service recipients

Data Protection Act 2018: UK implementation of GDPR, governing how client data must be handled and protected

SRA Code of Conduct for Solicitors 2019: Professional conduct rules for individual solicitors, including obligations when providing pro bono services

SRA Code of Conduct for Firms 2019: Professional conduct rules for law firms, including requirements for pro bono practice

SRA Standards and Regulations: Comprehensive regulatory framework governing solicitors' professional practice and standards

Law Society Pro Bono Protocol: Best practice guidelines for the provision of pro bono legal services

Money Laundering Regulations 2017: Regulations requiring client due diligence and anti-money laundering measures, applicable even in pro bono work

Proceeds of Crime Act 2002: Legislation dealing with money laundering and proceeds of crime that must be considered in client acceptance

Law Society Practice Notes on Pro Bono Work: Practical guidance from the Law Society on managing pro bono engagements

SRA Guidance on Pro Bono Legal Work: Regulatory guidance specific to conducting pro bono work in compliance with professional obligations

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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