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Client Agreement Contract
1. Parties: Identification and details of the service provider and the client
2. Background: Context of the agreement and brief description of the parties' intentions
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided under the agreement
5. Term and Termination: Duration of the agreement and conditions for termination
6. Fees and Payment: Pricing structure, payment terms, and invoicing procedures
7. Service Provider's Obligations: Key responsibilities and commitments of the service provider
8. Client's Obligations: Key responsibilities and commitments of the client
9. Data Protection and GDPR: Terms regarding handling of personal data and GDPR compliance
10. Confidentiality: Obligations regarding confidential information
11. Intellectual Property: Ownership and usage rights of intellectual property
12. Liability and Indemnification: Limitation of liability and indemnification provisions
13. Force Majeure: Provisions for unforeseen circumstances and force majeure events
14. Governing Law and Jurisdiction: Specification of Danish law as governing law and jurisdiction
15. General Provisions: Miscellaneous legal provisions including assignment, severability, and entire agreement
1. Service Levels: Specific performance metrics and service levels, used when providing technical or ongoing services
2. Change Control: Procedures for managing changes to services or agreement terms, relevant for complex service arrangements
3. Insurance: Insurance requirements and coverage details, important for high-risk services
4. Staff and Subcontractors: Terms regarding personnel and use of subcontractors, relevant when service delivery involves multiple parties
5. Audit Rights: Client's rights to audit service provider's operations, important for regulated industries
6. Business Continuity: Disaster recovery and business continuity provisions, crucial for critical services
7. Consumer Protection Clauses: Additional protections required when client is a consumer under Danish law
8. Marketing and References: Terms regarding use of client as reference and marketing materials
1. Schedule 1 - Service Description: Detailed specification of services including scope, deliverables, and technical requirements
2. Schedule 2 - Fee Schedule: Detailed pricing information, rate cards, and payment terms
3. Schedule 3 - Service Levels: Detailed service level agreements, KPIs, and performance metrics
4. Schedule 4 - Data Processing Agreement: Detailed GDPR-compliant data processing terms and procedures
5. Schedule 5 - Contact Details: Key contacts and escalation procedures for both parties
6. Appendix A - Technical Requirements: Technical specifications and requirements for service delivery
7. Appendix B - Security Requirements: Information security requirements and procedures
Authors
Services
Deliverables
Effective Date
Commencement Date
Term
Business Day
Confidential Information
Client Materials
Service Provider Materials
Fees
Intellectual Property Rights
Personal Data
Data Protection Laws
GDPR
Force Majeure Event
Service Levels
Applicable Laws
Representatives
Authorized Users
Change Request
Documentation
Good Industry Practice
Key Personnel
Service Credits
Service Provider Systems
Specification
Working Hours
Client Environment
Acceptance Criteria
Project Plan
Milestones
Data Subject
Data Controller
Data Processor
Service Location
Third Party Materials
Background IP
Foreground IP
Affiliate
Charges
Service Provision
Term and Duration
Payment
Invoicing
Performance Obligations
Client Obligations
Service Provider Obligations
Warranties
Data Protection
Confidentiality
Intellectual Property
Non-Solicitation
Non-Competition
Liability
Indemnification
Insurance
Force Majeure
Termination
Assignment
Subcontracting
Audit Rights
Notice
Severability
Entire Agreement
Amendment
Waiver
Third Party Rights
Dispute Resolution
Governing Law
Jurisdiction
Compliance with Laws
Anti-Corruption
Service Levels
Change Control
Business Continuity
Personnel
Documentation
Acceptance Testing
Security
Records and Reports
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