General Service Contract Template for Switzerland

1. Service Levels: Include when specific performance metrics need to be maintained

2. Compliance with Laws: Include for regulated industries or when specific regulatory compliance is required

3. Insurance: Include when specific insurance coverage is required for the services

4. Non-Competition: Include when protecting against competitive activities is necessary

5. Personnel: Include when specific personnel requirements or qualifications are essential

6. Audit Rights: Include when client requires right to audit service provider's operations

7. Business Continuity: Include for critical services requiring disaster recovery planning

8. Environmental Requirements: Include when services have environmental impact or requirements

9. Security Requirements: Include when handling sensitive information or systems access

10. Change Control: Include when formal process for changes to services is needed

1. Schedule 1 - Service Description: Detailed technical specifications of services

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Schedule 3 - Service Levels: Detailed performance metrics and measurement criteria

4. Schedule 4 - Key Personnel: List of key personnel and their roles

5. Schedule 5 - Data Processing Agreement: Detailed terms for personal data processing

6. Schedule 6 - Security Requirements: Detailed security protocols and requirements

7. Schedule 7 - Required Insurance: Specific insurance requirements and coverage levels

8. Appendix A - Contact Details: List of key contacts and escalation procedures

9. Appendix B - Form of Change Order: Template for documenting changes to services