The Top 25 UK Business Broadband Providers (Costs + Pros/Cons)

The rapid rise of superfast broadband speeds has been transformative, particularly for the UK’s startup sector. Having reliable, speedy internet at your disposal is now more crucial than ever, whether you’re running a retail business, offering IT services, or anything in between. A good broadband provider could be the key to running your business smoothly and efficiently.

In this guide, we will provide a comparison of the top UK broadband providers and give you advice on how to choose the best one for your business. Plus, we will delve into some legal deep waters that businesses need to tread carefully for digital security.

The 25 Best UK Broadband Providers: An Overview

Business broadband providers differ greatly in terms of speed, customer service, coverage area, and of course, cost.

The Top Names in Business Broadband

Here, we’ve collected a list of 6 most popular business broadband providers in the UK (according to customer reviews and Ofcom’s surveys)

• Vodafone: Offers great deals and an exceptional service.
• EE: Known for prompt customer service and some of the fastest speeds.
• Virgin Media: Provides top speeds and customer service, even without a phone line.
• Plusnet: Offers cheap and flexible broadband.
• BT: Recognized for the UK’s best coverage.
• Zen Internet: Appreciated for exceptional customer service.

Before choosing, it’s important to determine what matters most to your business. Is it fast, stable internet? Excellent customer service? Or perhaps, it’s the price?

Interested to learn more about these, and another 19 providers?

Let’s take a more detailed look at the full list of 25 business broadband providers below:

Business Broadband for Home Office

BT Business

• 🟢 - BT provides reliable, high-speed internet for home-based businesses.
• 🟢 - It comes with unlimited data and UK-based support.
• 🔴 - The package, however, is a bit expensive than many competitors.
• 🔴 - Customer reviews suggest that their customer support could be improved.
• Suitable for a variety of at-home businesses, as it provides flexible packages depending on the specific needs.
• Price range: from £27.00 to £60.00 per month

Virgin Media Business

• 🟢 - Virgin Media has excellent speed and connectivity, suitable for home office needs.
• 🟢 - It also offers optional extras including cloud apps and security software.
• 🔴 - Prices may be higher for the faster speeds.
• 🔴 - Coverage might not reach certain areas.
• Suitable for a variety of at-home businesses, especially those needing faster internet for hosting and streaming content.
• Price range: around £32.00-£42.00 per month

Plusnet Business Broadband

• 🟢 - Plusnet is known for its reliable service and value for money broadband packages.
• 🟢 - They offer unlimited data and 24/7 UK-based customer service.
• 🔴 - Limited variation in business packages.
• 🔴 - Coverage might not be as extensive as some competitors.
• Suitable for any type of home office-based business in need of a dependable connection.
• Price range: from around £18.00-£30.00 per month

Business Broadband for Micro Business Offices (1-10 people)

TalkTalk Business

• 🟢 - Offers fast fiber optic packages.
• 🟢 - Aimed at small businesses with UK-based customer support.
• 🔴 - Some customer reviews indicate reliability issues.
• 🔴 - Limited international coverage.
• Good for offices needing fast internet for video conferencing and other bandwidth-intensive tasks.
• Price range: From £18.95 per month

XLN Telecom

• 🟢 - Offers competitive broadband deals.
• 🟢 - Provides extras like a free online security package.
• 🔴 - Limited coverage in rural areas.
• 🔴 - Not the fastest provider in the market.
• Ideal for micro businesses looking for a budget-friendly, reliable option.
• Price range: From £16.95 per month

bOnline

• 🟢 - Provides affordable broadband and VoIP services.
• 🟢 - High customer service rating.
• 🔴 - Focuses more on residential services.
• 🔴 - Limited business-centric features.
• Suitable for small offices requiring no-frills internet service.
• Price range: From £16.95 per month

Business Broadband for Small Businesses Offices (10-100 people)

EE Business Broadband

• 🟢 - Known for high-speed internet.
• 🟢 - Also provides 4G backup services.
• 🔴 - Limited package options for small businesses.
• 🔴 - Some customers reported billing issues.
• Ideal for small businesses requiring uninterrupted internet services.
• Price range: From £27 per month

Gradwell

• 🟢 - Specifically caters to the needs of small businesses.
• 🟢 - Provides cost-effective user-friendly options.
• 🔴 - Some clients reported customer service issues.
• 🔴 - Not the fastest speeds compared to competitors.
• Suitable for small businesses that seek a simple, affordable broadband package.
• Price range: From £14.99 per month

Business Broadband for Medium-Size Business (100-250 people)

Leasedline.co.uk

• 🟢 - Specializes in delivering high-speed, dedicated leased lines.
• 🟢 - Suitable for businesses requiring guaranteed performance.
• 🔴 - More expensive compared to regular broadband services.
• 🔴 - Requires a longer contract term.
• Ideal for medium-sized businesses requiring high-speed internet for activities such as fast data transfers and streaming services.
• Price likely to vary based on location and requirements, ranges from £200 - £500 per month typically.

Vodafone Business

• 🟢 - Provides high-speed broadband connections.
• 🟢 - Offers dedicated business support and additional services like cloud storage.
• 🔴 - Not the cheapest provider on the market.
• 🔴 - Some customers report service reliability issues.
• Suitable for medium businesses that require a wide range of internet-related services.
• Price range: From £19.17 per month

Hyperoptic Business Broadband

• 🟢 - Offers high-speed internet.
• 🟢 - Prioritises large businesses and organisations.
• 🔴 - Limited UK coverage.
• 🔴 - High prices compared to standard broadband services.
• Ideal for medium-sized businesses needing high-speed, reliable connections.
• Price range: From £50+ per month

Onecom

• 🟢 - Onecom provides a range of versatile telecommunications services.
• 🟢 - Offers 24/7 UK-based support.
• 🔴 - Limited price transparency with quotations based on enterprise requirements.
• 🔴 - Not as famous as other competitors, so limited online reviews.
• Ideal for medium-sized businesses looking for a customised solution tailored to their needs.
• Price range: depends on business requirements

KCOM

• 🟢 - KCOM specialises in a range of communication services, including business broadband.
• 🟢 - Emphasises on innovation and customer service.
• 🔴 - Coverage is limited with a focus on Hull and East Yorkshire area.
• 🔴 - Packages may be on the higher end of pricing compared to competitors.
• Well suited for medium-sized businesses looking for innovative communications solutions.
• Price range: around £25-£70 per month

Elite

• 🟢 - Offers dedicated business broadband catering for small to large businesses.
• 🟢 - Provides smooth telecommunication solutions.
• 🔴 - Lack of price transparency - need to contact for a quote.
• 🔴 - Limited coverage.
• Ideal for medium-sized businesses wanting reliable broadband with other telecom solutions.
• Price range: depends on business requirements

Business Broadband for Large Businesses (250+ people)

Glide Business

• 🟢 - Offers tailored broadband services to businesses with communal areas.
• 🟢 - Suitable for both small and large businesses.
• 🔴 - Limited customer reviews for business services.
• 🔴 - Limited coverage in certain areas.
• Perfect for large businesses requiring a custom solution for their diverse needs.
• Price range: From around £30.00-£200.00+ per month

Beaming

• 🟢 - Provides secure, reliable connectivity options for businesses of all sizes.
• 🟢 - Excellent customer reviews for service and support.
• 🔴 - Limited availability in certain areas.
• 🔴 - Premium connectivity services could be expensive.
• Ideal for large businesses requiring a reliable and supportive internet provider.
• Price range: From £70.00-£300.00+ per month

Zzoomm

• 🟢 - Zzoomm offers fibre optic broadband connections to homes and businesses.
• 🟢 - Fast connectivity options.
• 🔴 - Limited area of service - currently the Oxford area.
• 🔴 - Services are relatively new with limited customer reviews.
• Perfect for large businesses based in Oxford or the near vicinity requiring fast broadband connectivity.
• Price range: From £30.00 to £199.00 per month

Spectrum Internet

• 🟢 - Offers a range of services from superfast broadband to ultra-reliable leased lines.
• 🟢 - Customised solutions for specific needs of businesses.
• 🔴 - Price information isn’t readily available.
• 🔴 - Limited geographic coverage.
• Suited for large businesses and corporations requiring customised internet services.
• Price range: depends on business requirements

Daisy Communications

• 🟢 - Provides tailored broadband and fibre solutions for small to medium businesses.
• 🟢 - Offers a wide range of communications services.
• 🔴 - Pricing is not transparent; you need to get a quote.
• 🔴 - Some customers have reported contract-related issues.
• Suitable for large businesses requiring custom, all-in-one communication services.
• Price range: toward the higher end due to custom enterprise solutions

M247

• 🟢 - Provides bespoke, high-speed, reliable broadband services.
• 🟢 - Offers around-the-clock technical support.
• 🔴 - Pricing information isn’t readily available.
• 🔴 - Some users report issues with the firm’s customer service.
• Ideal for large business facilities requiring round-the-clock high-speed connectivity.
• Price range: higher-end pricing due to enterprise-level solutions

Metronet

• 🟢 - Provides flexible broadband services, offering both wireless and wired solutions.
• 🟢 - Tailored for small to large business needs.
• 🔴 - Not available across the whole of UK; limited in certain areas.
• 🔴 - No transparent pricing model.
• Perfect for large businesses wanting flexible, reliable internet services.
• Price range: custom quote-based pricing

Andrews and Arnold

• 🟢 - Renowned for highly competent UK-based technical support.
• 🟢 - Offers tailored services based on business size and capacity.
• 🔴 - No clear information on broadband plans for large enterprises on their website.
• 🔴 - Prices are slightly more than average competitors.
• Ideal for large businesses requiring customised solutions and technical support.
• Price range: depends on specific business needs

Business Broadband for Corporate Enterprises (1000+ people)

Vostron

• 🟢 - Provides a range of broadband and telecoms services for businesses of all sizes, with high-availability options.
• 🟢 - Known for offering a wide range of customised services.
• 🔴 - Limited information about business broadband services on the website.
• 🔴 - Must contact directly for package details and prices.
• Perfect for corporations requiring a comprehensive communications solution.
• Price range: based on custom requirements

Structured Communications

• 🟢 - Offers tailored broadband and a range of telecom services.
• 🟢 - Provides a high level of customer service with strong industry experience.
• 🔴 - Pricing can be expensive for certain business broadband packages.
• 🔴 - The firm’s website provides limited information about broadband services.
• Best suited for corporations and large businesses requiring diverse and custom telecommunications solutions.
• Price range: based on business requirements

iiNet

• 🟢 - Provides reliable business broadband along with a range of other communication solutions.
• 🟢 - Offers a strong support network with a helpful online community.
• 🔴 - Not based in the UK, so support could be in different time zones.
• 🔴 - Some negative reviews around customer service.
• Good fit for multinational corporations requiring a wide range of communication services.
• Price range: varies based on specific needs

Boundless Communications

• 🟢 - Offers a variety of services, from traditional broadband to fibre and leased lines.
• 🟢 - Provides high-speed internet along with helpful customer support.
• 🔴 - Pricing can seem expensive if you don’t need their full range of services.
• 🔴 - Some customers report dissatisfaction with their customer service.
• Fits the needs of complex corporations that require a range of specialised broadband services.
• Price range: custom quote-based pricing

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Legal Considerations

While finding the right provider for your business broadband is critical, it’s also essential to have the proper legal considerations in place.

Cybersecurity is a growing concern for businesses, especially as more operations move online.

Having a robust legal framework that accounts for data protection, privacy policies, and intellectual property will help secure your business’s digital landscape.

Conclusion of Legal Considerations

Identifying the best broadband provider and ensuring all legal considerations are in place is crucial for any digitally savvy business. Regardless of the enterprise’s size, having reliable, fast internet service and strong legal foundations could mean the difference between success and failure.

As part of our commitment to helping businesses navigate their legal considerations within the digital space, we invite you to signup to Genie AI.

Gain access to our AI Legal Assistant to help you draft, review, negotiate and sign your legal agreements seamlessly.

Final Thoughts

Choosing the right broadband provider can play a major role in how efficiently and swiftly your business operates.

While there are many providers to choose from, consider your business’s specific needs before making a decision.

Keep in mind factors such as speed, price, customer service, and coverage area. Making a wise, informed choice will surely benefit your business in the long run.

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