Vendor Quality Agreement Template for South Africa

1. Validation and Qualification: Used when products/services require specific validation protocols or qualification procedures

2. Environmental Controls: Include when environmental conditions are critical to product quality

3. Supplier Management: Required when vendor uses sub-suppliers that impact product quality

4. Laboratory Controls: Include for agreements involving laboratory testing or analytical services

5. Product Release Requirements: Necessary when specific release procedures or certifications are required

6. Stability Program: Include for products requiring ongoing stability testing

7. Training Requirements: Add when specific training or certification of personnel is crucial

8. Business Continuity: Include when uninterrupted supply is critical to operations

1. Schedule A - Product Specifications: Detailed technical specifications for products or services covered by the agreement

2. Schedule B - Quality Control Parameters: Specific quality control requirements, testing methods, and acceptance criteria

3. Schedule C - Key Performance Indicators: Metrics and targets for measuring quality performance

4. Schedule D - Contact Details: List of key personnel and their roles in quality management

5. Schedule E - Required Documentation: List of all quality-related documents and records to be maintained

6. Appendix 1 - Audit Checklist: Standard checklist for quality audits

7. Appendix 2 - Non-conformance Report Template: Standard format for reporting quality issues

8. Appendix 3 - Change Control Form: Template for requesting and documenting changes