Vendor Quality Agreement Template for Australia

1. Regulatory Compliance: Specific section for highly regulated industries (e.g., pharmaceuticals, medical devices) detailing compliance with regulatory requirements

2. Environmental Controls: Required for products where environmental conditions during manufacturing are critical

3. Supplier Management: Used when the vendor manages sub-suppliers that impact product quality

4. Validation and Qualification: Necessary for products requiring specific validation protocols or equipment qualification

5. Change Control: Detailed procedures for managing changes to processes, specifications, or materials

6. Product Returns and Recalls: Required for consumer products or regulated industries where formal recall procedures are necessary

7. Intellectual Property Rights: Included when quality processes involve proprietary technology or methods

8. Business Continuity: Required when uninterrupted supply is critical to the customer's operations

9. Training Requirements: Detailed section when specific personnel qualifications or training are critical to quality

1. Schedule 1 - Product Specifications: Detailed technical specifications for each product covered by the agreement

2. Schedule 2 - Quality Control Parameters: Specific quality control requirements, testing methods, and acceptance criteria

3. Schedule 3 - Key Performance Indicators: Measurable quality metrics and performance targets

4. Schedule 4 - Contact Details: List of key personnel and their roles in quality management

5. Schedule 5 - Required Certifications: List of mandatory certifications and compliance documents

6. Appendix A - Quality Control Testing Procedures: Detailed procedures for quality control testing

7. Appendix B - Non-conformance Report Template: Standard forms for reporting quality issues

8. Appendix C - Audit Checklist: Standard checklist for quality audits

9. Appendix D - Change Control Form: Template for requesting and documenting changes to processes or specifications