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Resident Manager Agreement
"I need a Resident Manager Agreement for a luxury apartment complex in Cape Town, starting March 2025, where the manager will oversee a team of 5 staff members and receive a 3-bedroom apartment as part of their compensation package."
1. Parties: Identification of the employer (property owner/body corporate) and the resident manager
2. Background: Context of the agreement, including property details and purpose of appointment
3. Definitions and Interpretation: Defined terms and rules for interpreting the agreement
4. Appointment and Duration: Terms of appointment, commencement date, and contract duration
5. Duties and Responsibilities: Comprehensive list of manager's duties including property management, maintenance, and resident relations
6. Working Hours and Availability: Specified working hours, on-call requirements, and emergency response expectations
7. Accommodation Provisions: Details of the on-site accommodation provided, including location and conditions of use
8. Remuneration and Benefits: Salary, additional benefits, and payment terms
9. Leave Entitlements: Annual, sick, and other leave provisions as per South African labor law
10. Performance Standards: Expected standards of service and performance metrics
11. Reporting Requirements: Regular reporting obligations and communication protocols
12. Confidentiality: Protection of confidential information and data privacy obligations
13. Termination: Grounds for termination, notice periods, and procedures
14. Post-Termination Obligations: Handover requirements and post-employment restrictions
15. General Provisions: Standard legal clauses including governing law, notices, and entire agreement
1. Staff Management: Include when the resident manager has responsibility for supervising other staff members
2. Financial Management: Include when the manager has significant financial responsibilities such as collecting rent or managing budgets
3. Security Services: Include when the manager has specific security oversight responsibilities
4. Swimming Pool/Recreational Facilities: Include when the property has such facilities requiring management
5. Body Corporate Liaison: Include for sectional title schemes where manager must interact with body corporate
6. Commission Structure: Include if manager receives commission for letting units or other services
7. Vehicle Provisions: Include if a vehicle is provided or required for duties
8. Training Requirements: Include if specific ongoing training or certifications are required
1. Schedule 1: Property Details: Detailed description of the property and facilities under management
2. Schedule 2: Duties Checklist: Detailed breakdown of daily, weekly, monthly and annual tasks
3. Schedule 3: Remuneration Structure: Detailed breakdown of salary, benefits, and any variable compensation
4. Schedule 4: Accommodation Specifications: Details of provided accommodation including floor plans and inventory
5. Schedule 5: Emergency Procedures: Emergency protocols and contact information
6. Schedule 6: Maintenance Contractors: List of approved contractors and service providers
7. Appendix A: Property Rules and Regulations: Current rules and regulations of the property
8. Appendix B: Reporting Templates: Standard forms and templates for required reports
Authors
Accommodation
Body Corporate
Business Day
Common Property
Commencement Date
Confidential Information
Conduct Rules
Emergency
Employer
Facilities
Initial Period
Laws
Managing Agent
Normal Working Hours
Notice
On-Call Hours
Parties
Performance Standards
Premises
Property
Resident Manager
Residents
Rules and Regulations
Schedule of Duties
Services
Sectional Title Register
Termination Date
Unit
Working Hours
Duration
Probation
Duties and Responsibilities
Working Hours
Accommodation
Remuneration
Benefits
Leave Entitlement
Performance Standards
Property Management
Maintenance Obligations
Emergency Response
Reporting Requirements
Health and Safety
Confidentiality
Data Protection
Non-Competition
Non-Solicitation
Termination
Notice Period
Insurance
Indemnification
Property Access
Keys and Security
Record Keeping
Financial Management
Resident Relations
Training
Compliance
Assignment
Variation
Severability
Entire Agreement
Governing Law
Dispute Resolution
Force Majeure
Notices
Real Estate
Property Management
Residential Property
Property Development
Facilities Management
Hospitality
Student Accommodation
Retirement Living
Sectional Title Management
Human Resources
Property Management
Operations
Facilities Management
Legal
Compliance
Asset Management
Residential Services
Building Operations
Resident Manager
Property Manager
Building Manager
Facilities Manager
Site Manager
Complex Manager
Caretaker
Building Superintendent
Residential Property Manager
Estate Manager
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