Resident Manager Agreement Template for South Africa

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Key Requirements PROMPT example:

Resident Manager Agreement

"I need a Resident Manager Agreement for a luxury apartment complex in Cape Town, starting March 2025, where the manager will oversee a team of 5 staff members and receive a 3-bedroom apartment as part of their compensation package."

Document background
The Resident Manager Agreement is a specialized employment contract used in South Africa when appointing an individual to manage and reside at a residential property development, complex, or building. This agreement is essential for properties requiring on-site management and maintenance oversight, typically including sectional title schemes, apartment complexes, retirement villages, or student accommodation facilities. The document combines elements of traditional employment agreements with specific provisions for property management duties and on-site accommodation arrangements, ensuring compliance with South African employment law, property legislation, and sectional title regulations. It's designed to protect both the employer's interests in maintaining property standards and the resident manager's employment rights while clearly defining responsibilities, performance expectations, and benefits including accommodation arrangements.
Suggested Sections

1. Parties: Identification of the employer (property owner/body corporate) and the resident manager

2. Background: Context of the agreement, including property details and purpose of appointment

3. Definitions and Interpretation: Defined terms and rules for interpreting the agreement

4. Appointment and Duration: Terms of appointment, commencement date, and contract duration

5. Duties and Responsibilities: Comprehensive list of manager's duties including property management, maintenance, and resident relations

6. Working Hours and Availability: Specified working hours, on-call requirements, and emergency response expectations

7. Accommodation Provisions: Details of the on-site accommodation provided, including location and conditions of use

8. Remuneration and Benefits: Salary, additional benefits, and payment terms

9. Leave Entitlements: Annual, sick, and other leave provisions as per South African labor law

10. Performance Standards: Expected standards of service and performance metrics

11. Reporting Requirements: Regular reporting obligations and communication protocols

12. Confidentiality: Protection of confidential information and data privacy obligations

13. Termination: Grounds for termination, notice periods, and procedures

14. Post-Termination Obligations: Handover requirements and post-employment restrictions

15. General Provisions: Standard legal clauses including governing law, notices, and entire agreement

Optional Sections

1. Staff Management: Include when the resident manager has responsibility for supervising other staff members

2. Financial Management: Include when the manager has significant financial responsibilities such as collecting rent or managing budgets

3. Security Services: Include when the manager has specific security oversight responsibilities

4. Swimming Pool/Recreational Facilities: Include when the property has such facilities requiring management

5. Body Corporate Liaison: Include for sectional title schemes where manager must interact with body corporate

6. Commission Structure: Include if manager receives commission for letting units or other services

7. Vehicle Provisions: Include if a vehicle is provided or required for duties

8. Training Requirements: Include if specific ongoing training or certifications are required

Suggested Schedules

1. Schedule 1: Property Details: Detailed description of the property and facilities under management

2. Schedule 2: Duties Checklist: Detailed breakdown of daily, weekly, monthly and annual tasks

3. Schedule 3: Remuneration Structure: Detailed breakdown of salary, benefits, and any variable compensation

4. Schedule 4: Accommodation Specifications: Details of provided accommodation including floor plans and inventory

5. Schedule 5: Emergency Procedures: Emergency protocols and contact information

6. Schedule 6: Maintenance Contractors: List of approved contractors and service providers

7. Appendix A: Property Rules and Regulations: Current rules and regulations of the property

8. Appendix B: Reporting Templates: Standard forms and templates for required reports

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Clauses
Relevant Industries

Real Estate

Property Management

Residential Property

Property Development

Facilities Management

Hospitality

Student Accommodation

Retirement Living

Sectional Title Management

Relevant Teams

Human Resources

Property Management

Operations

Facilities Management

Legal

Compliance

Asset Management

Residential Services

Building Operations

Relevant Roles

Resident Manager

Property Manager

Building Manager

Facilities Manager

Site Manager

Complex Manager

Caretaker

Building Superintendent

Residential Property Manager

Estate Manager

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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