All Countries
Commercial
Cloud Subscription Agreement

Cloud Subscription Agreement Template for South Africa

Create a bespoke document in minutes,  or upload and review your own.

4.6 / 5
4.8 / 5

Let's create your Cloud Subscription Agreement

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership of your information

Key Requirements PROMPT example:

Cloud Subscription Agreement

"I need a Cloud Subscription Agreement for a financial services company in South Africa that will be using our cloud-based data analytics platform, with specific provisions for POPIA compliance and financial sector regulations."

Celebrated by
Collaborations with
Investors
Document background
This Cloud Subscription Agreement is designed for use in South Africa when establishing a contractual relationship between cloud service providers and their customers. The agreement is structured to comply with South African legislation, including the Protection of Personal Information Act (POPIA), Electronic Communications and Transactions Act (ECTA), and Consumer Protection Act. It is particularly suitable for businesses providing or subscribing to cloud-based services, including Software as a Service (SaaS), Platform as a Service (PaaS), or Infrastructure as a Service (IaaS). The document addresses critical aspects such as data protection, service levels, security requirements, and compliance obligations specific to the South African legal framework.
Suggested Sections

1. Parties: Identification of the contracting parties including registered details and representatives

2. Background: Context of the agreement and purpose of the cloud subscription service

3. Definitions: Detailed definitions of terms used throughout the agreement

4. Service Description: Detailed description of the cloud services being provided

5. Term and Renewal: Duration of the agreement and renewal terms

6. Subscription Fees and Payment: Pricing, payment terms, and billing procedures

7. Service Levels: Performance standards, availability commitments, and service quality metrics

8. Data Protection and Privacy: POPIA compliance measures and data handling procedures

9. Security Requirements: Security standards, measures, and protocols for the cloud service

10. User Access and Authentication: Rules for access management and user authentication

11. Acceptable Use Policy: Terms governing the proper use of the cloud service

12. Intellectual Property Rights: IP ownership and licensing terms

13. Confidentiality: Protection of confidential information

14. Warranties and Disclaimers: Service warranties and limitation of warranties

15. Limitation of Liability: Liability caps and exclusions

16. Termination: Termination rights and procedures

17. Exit and Migration: Data return and service transition upon termination

18. General Provisions: Standard legal provisions including governing law, notices, and amendment procedures

Optional Sections

1. Professional Services: Additional implementation or consulting services, used when professional services are part of the arrangement

2. Disaster Recovery: Specific disaster recovery procedures, used for critical systems or when required by customer

3. Customer Success: Support and customer success services, used for premium service tiers

4. Third-Party Integrations: Terms for third-party service integration, used when service connects with other platforms

5. Compliance and Audit Rights: Detailed compliance requirements and audit procedures, used for regulated industries

6. Service Credits: Credit scheme for service level failures, used in enterprise agreements

7. Data Residency: Specific data location requirements, used when customer requires specific data hosting locations

8. High Availability: Enhanced availability commitments, used for mission-critical services

Suggested Schedules

1. Schedule 1 - Service Description: Detailed technical specifications of the cloud service

2. Schedule 2 - Service Level Agreement: Detailed service levels, measurement methods, and remedies

3. Schedule 3 - Pricing and Payment Terms: Detailed pricing structure, payment schedules, and rate cards

4. Schedule 4 - Support Services: Support level definitions and procedures

5. Schedule 5 - Security Standards: Detailed security requirements and protocols

6. Schedule 6 - Data Processing Agreement: POPIA-compliant data processing terms

7. Schedule 7 - Acceptable Use Policy: Detailed acceptable use terms and prohibited activities

8. Schedule 8 - Service Locations: Details of service delivery and data center locations

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Relevant legal definitions
Acceptable Use Policy
Agreement
API
Authorized Users
Business Day
Business Hours
Confidential Information
Cloud Services
Customer
Customer Data
Data Subject
Documentation
Effective Date
Emergency Maintenance
Fees
Force Majeure Event
Intellectual Property Rights
Information Officer
Initial Term
Maintenance Window
Operator
Personal Information
Processing
Professional Services
Record
Renewal Term
Responsible Party
Service Credits
Service Level Agreement
Service Level Failure
Service Provider
Services
Scheduled Maintenance
Security Breach
Security Requirements
Subscription Fees
Subscription Term
Support Services
System Requirements
Term
Third-Party Applications
User Credentials
Usage Data
Uptime
Virus
Relevant Industries

Information Technology

Financial Services

Healthcare

Retail

Manufacturing

Professional Services

Education

Government

Telecommunications

Insurance

Mining

Agriculture

Energy

Media and Entertainment

Relevant Teams

Legal

Information Technology

Procurement

Compliance

Information Security

Risk Management

Finance

Operations

Technical Support

Infrastructure

Digital Transformation

Vendor Management

Relevant Roles

Chief Information Officer

Chief Technology Officer

IT Director

Legal Counsel

Procurement Manager

Information Security Officer

Data Protection Officer

Compliance Manager

Risk Manager

IT Infrastructure Manager

Cloud Solutions Architect

Contract Manager

Technical Operations Manager

Chief Financial Officer

Head of Digital Transformation

Industries
Protection of Personal Information Act (POPIA): South Africa's primary data protection law that regulates the processing of personal information and sets requirements for data handling, storage, and transfer
Electronic Communications and Transactions Act (ECTA): Governs electronic transactions and communications, including the validity of electronic contracts and digital signatures
Consumer Protection Act (CPA): Protects consumers' rights and applies to the provision of services, including subscription agreements and fair contract terms
Cybercrimes Act: Addresses cybersecurity requirements and obligations related to protecting computer systems and data
Promotion of Access to Information Act (PAIA): Governs access to information and may be relevant for data access and transparency provisions
Value Added Tax Act: Relevant for billing and taxation aspects of cloud service subscriptions
Common Law of Contract: General principles of contract law that govern formation, validity, and enforcement of agreements in South Africa
Regulation of Interception of Communications Act (RICA): May be relevant for aspects involving communication monitoring and interception in cloud services
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Cloud Hosting Agreement

South African cloud hosting agreement governing the provision of cloud infrastructure services, compliant with local data protection and privacy laws.

find out more

Service Level Agreement For Cloud Services

A South African law-governed agreement defining service levels and performance metrics for cloud computing services, ensuring compliance with local regulations including POPIA.

find out more

Cloud Subscription Agreement

A South African law-governed agreement for cloud service provision, ensuring compliance with local data protection and electronic communications legislation.

find out more

Cloud Services Contract

A South African law-governed agreement for cloud service provision, incorporating POPIA compliance and local regulatory requirements.

find out more

Cloud Platform Enterprise Agreement

South African cloud platform enterprise agreement addressing service provision, data protection, and compliance with local regulations including POPIA.

find out more

Cloud Framework Agreement

A South African law-governed agreement establishing terms for cloud service provision, incorporating POPIA and ECTA compliance requirements.

find out more

Download our whitepaper on the future of AI in Legal

By providing your email address you are consenting to our Privacy Notice.
Thank you for downloading our whitepaper. This should arrive in your inbox shortly. In the meantime, why not jump straight to a section that interests you here: https://www.genieai.co/our-research
Oops! Something went wrong while submitting the form.

Genie’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; Genie’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

Our bank-grade security infrastructure undergoes regular external audits

We are ISO27001 certified, so your data is secure

Organizational security

You retain IP ownership of your documents

You have full control over your data and who gets to see it

Innovation in privacy:

Genie partnered with the Computational Privacy Department at Imperial College London

Together, we ran a £1 million research project on privacy and anonymity in legal contracts

Want to know more?

Visit our Trust Centre for more details and real-time security updates.

Read our Privacy Policy.