Cloud Subscription Agreement Template for Denmark

The Cloud Subscription Agreement serves as the primary contractual framework for cloud service delivery in Denmark, establishing the legal relationship between cloud service providers and their customers. This document is essential when organizations wish to procure cloud-based services, whether Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS), or Infrastructure-as-a-Service (IaaS). It encompasses critical elements including service scope, access rights, data protection commitments, security measures, and service levels, all aligned with Danish legal requirements and EU regulations. The agreement is designed to protect both parties' interests while ensuring compliance with relevant legislation, particularly the Danish Data Protection Act and GDPR. It includes comprehensive terms for service delivery, maintenance, support, data handling, and dispute resolution, making it suitable for both domestic and international cloud service arrangements subject to Danish jurisdiction.

1. Parties: Identification of the contracting parties including registered addresses and company numbers

2. Background: Context of the agreement and general purpose of the cloud subscription service

3. Definitions: Key terms used throughout the agreement including Service, Subscription, User, Service Levels, etc.

4. Service Subscription: Core terms of service provision, access rights, and subscription scope

5. User Access and Restrictions: Terms governing user access, acceptable use policy, and usage restrictions

6. Service Provider Obligations: Provider's commitments regarding service delivery, maintenance, and support

7. Customer Obligations: Customer's responsibilities including payment, compliance with usage terms, and user management

8. Data Processing and Security: Terms regarding data handling, security measures, and GDPR compliance

9. Intellectual Property Rights: IP ownership, licenses, and restrictions on use of the service and content

10. Fees and Payment: Pricing, payment terms, invoicing, and late payment consequences

11. Term and Termination: Contract duration, renewal terms, and termination rights

12. Confidentiality: Protection of confidential information exchanged between parties

13. Liability and Indemnification: Limitation of liability, warranties, and indemnification obligations

14. Force Majeure: Circumstances excusing performance of obligations

15. General Provisions: Standard clauses including notices, assignment, entire agreement, and governing law