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Cloud Subscription Agreement
"Need a Cloud Subscription Agreement for our Singapore-based fintech startup that will be using AWS cloud services, with specific emphasis on data protection compliance and financial services regulations, to be effective from March 2025."
1. Parties: Identification of the cloud service provider and subscriber, including registered addresses and company details
2. Background: Context of the agreement and brief description of the cloud services being provided
3. Definitions: Key terms used tHRoughout the agreement including technical terminology
4. Services Description: Detailed description of cloud services, features, and specifications
5. Service Levels: Performance metrics, availability commitments, and remedies for failure
6. Fees and Payment: Pricing, payment terms, billing cycles, and late payment consequences
7. Data Protection and Security: PDPA compliance measures, security standards, and data handling procedures
8. Term and Termination: Duration, renewal terms, and termination rights
1. Professional Services: Additional implementation or consulting services - use when additional services beyond standard cloud offering are provided
2. Disaster Recovery: Specific disaster recovery procedures and commitments - include for enterprise clients or critical systems
3. Change Control: Procedures for implementing changes to services - recommended for complex enterprise implementations
1. Service Level Agreement: Detailed metrics and performance standards
2. Security Requirements: Technical security specifications and compliance requirements
3. Pricing Schedule: Detailed pricing structure and optional services
4. Data Processing Agreement: Detailed terms for processing personal data under PDPA
5. Acceptable Use Policy: Rules and restrictions for service usage
6. Support Services Description: Support levels, response times, and escalation procedures
Authors
Agreement
Authorized Users
Business Day
Cloud Services
Confidential Information
Customer
Customer Data
Data Protection Laws
Documentation
Effective Date
Emergency Maintenance
Fees
Force Majeure Event
Initial Term
Intellectual Property Rights
Maintenance Window
Malicious Code
PDPA
Personal Data
Platform
Renewal Term
Service Credits
Service Level Agreement (SLA)
Service Level Objectives (SLO)
Service Provider
Services
Scheduled Maintenance
Security Breach
Software
Subscription Term
Support Services
System Requirements
Term
Third-Party Applications
Updates
User Credentials
Virus
Access Rights
Audit Rights
Authorized Use
Backup and Recovery
Billing and Payment
Change Management
Compliance with Laws
Confidentiality
Data Protection
Data Security
Disaster Recovery
Dispute Resolution
Force Majeure
Governing Law
Indemnification
Intellectual Property
Liability Limitation
Maintenance and Support
Performance Standards
Privacy
Security Requirements
Service Credits
Service Level Agreements
Service Modifications
Severability
Subscription Terms
Suspension Rights
Term and Termination
Third-Party Services
Usage Restrictions
Warranties
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