All Templates
Maintain software
🧰 Software maintenance agreement
Software Maintenance Contract (Pro-Supplier)
Software Maintenance Contract (Pro-Supplier)
Publisher one
Genie AIJurisdiction
England and WalesCost
Free to useContract party
Relevant sectors
Type of legal document
🧰 Software maintenance agreementBusiness activity
Maintain softwareThe Software Maintenance Contract (Pro-Supplier) under UK law is a legally binding document that sets out the terms and conditions between a software supplier or vendor and their client or customer regarding the maintenance and support of software products. This contract establishes a formal agreement governing the ongoing provision of software maintenance services and aims to protect both parties' interests.
The template covers various essential elements, including:
1. Parties involved: Clearly identifies the supplier and client, including their legal names, addresses, and contact details.
2. Scope of services: Defines the precise nature and extent of software maintenance to be provided, outlining the applications, modules, or specific software products covered by the contract.
3. Service levels and response times: Clearly specifies the level of services to be rendered, such as bug fixes, updates, patches, support channels, and expected response times for addressing software issues.
4. Term and termination: Defines the contract's duration, start and end dates, renewal options, and provisions for terminating the agreement, including breach of contract, non-payment, or other valid reasons.
5. Payment and fees: Outlines the payment terms, including cost, frequency, and method of payment for the software maintenance services. It may also include provisions for any additional charges, such as travel expenses or specific customization requests.
6. Intellectual property: Addresses the ownership and intellectual property rights associated with the software product, ensuring that the supplier retains their rights while granting the client a license to use the software during the contract term.
7. Confidentiality: Includes provisions to protect the confidentiality of the software's proprietary information, ensuring that both parties maintain strict confidentiality and restrict access to sensitive data.
8. Liability and warranty: Sets out the limitations of liability for each party, clarifying that the supplier won't be responsible for any damages caused by the software or loss of data, excluding situations of gross negligence or willful misconduct.
9. Dispute resolution: Establishes mechanisms for resolving disputes, such as negotiation, mediation, or arbitration, before resorting to litigation.
10. Governing law and jurisdiction: States that the contract is governed by UK law and specifies the jurisdiction for any legal proceedings or disputes arising from the agreement.
It is essential for both the software supplier and the client to review, understand, and customize the template to accurately reflect their specific needs and requirements. Consulting with legal professionals is recommended to ensure compliance with UK laws and to address any unique circumstances.
The template covers various essential elements, including:
1. Parties involved: Clearly identifies the supplier and client, including their legal names, addresses, and contact details.
2. Scope of services: Defines the precise nature and extent of software maintenance to be provided, outlining the applications, modules, or specific software products covered by the contract.
3. Service levels and response times: Clearly specifies the level of services to be rendered, such as bug fixes, updates, patches, support channels, and expected response times for addressing software issues.
4. Term and termination: Defines the contract's duration, start and end dates, renewal options, and provisions for terminating the agreement, including breach of contract, non-payment, or other valid reasons.
5. Payment and fees: Outlines the payment terms, including cost, frequency, and method of payment for the software maintenance services. It may also include provisions for any additional charges, such as travel expenses or specific customization requests.
6. Intellectual property: Addresses the ownership and intellectual property rights associated with the software product, ensuring that the supplier retains their rights while granting the client a license to use the software during the contract term.
7. Confidentiality: Includes provisions to protect the confidentiality of the software's proprietary information, ensuring that both parties maintain strict confidentiality and restrict access to sensitive data.
8. Liability and warranty: Sets out the limitations of liability for each party, clarifying that the supplier won't be responsible for any damages caused by the software or loss of data, excluding situations of gross negligence or willful misconduct.
9. Dispute resolution: Establishes mechanisms for resolving disputes, such as negotiation, mediation, or arbitration, before resorting to litigation.
10. Governing law and jurisdiction: States that the contract is governed by UK law and specifies the jurisdiction for any legal proceedings or disputes arising from the agreement.
It is essential for both the software supplier and the client to review, understand, and customize the template to accurately reflect their specific needs and requirements. Consulting with legal professionals is recommended to ensure compliance with UK laws and to address any unique circumstances.
How it works
Create doc / use template
Chat to our AI Legal Assistant
Edit, collaborate & share
Export to .docx
PRODUCT HUNT
#1 Product of the Day
Try using Genie's Free AI Legal Assistant
Generate quality, formatted contracts with AI
Can’t find the right template? Create the bespoke agreement in minutes by conversing with our AI and tailoring to your needs
Let our Legal AI make edits for you
Ask Genie to edit your document in the same way you’d ask a paralegal. Genie makes track changes, and explains its thinking just like a junior lawyer would.
AI review
Can’t find the right template? Create the bespoke agreement in minutes by conversing with our AI and tailoring to your needs
See Genie AI in action
Book your personalised demo now
Schedule a live, interactive demo with a Genie expert
Understand the most valuable features of Genie based on your workflow
Find out exactly how your business will benefit, from hours saved to faster revenue
Similar legal templates
Whole High Street Shop Lease
This legal template is designed to provide a comprehensive lease agreement for a whole high street shop in the United Kingdom. It includes all the necessary legal provisions and terms to help protect the interests of both the landlord and the tenant.
The template covers crucial aspects such as rent, deposit, lease duration, renewal options, and termination conditions. It outlines the obligations and responsibilities of both parties, including maintenance and repairs, insurance, and compliance with relevant laws and regulations.
Additionally, the template addresses key commercial considerations, such as permitted use of the premises, restrictions on alterations, signage rights, and access to common areas or facilities. It may also cover provisions relating to rent reviews, rent deposits, and service charges if applicable.
The legal template aims to ensure clarity and transparency in the lease agreement, reducing the potential for disputes or misunderstandings between the landlord and tenant. It adheres to the legal requirements and considerations specific to the UK jurisdiction, providing a solid foundation for a tenancy in a high street shop setting.
The template covers crucial aspects such as rent, deposit, lease duration, renewal options, and termination conditions. It outlines the obligations and responsibilities of both parties, including maintenance and repairs, insurance, and compliance with relevant laws and regulations.
Additionally, the template addresses key commercial considerations, such as permitted use of the premises, restrictions on alterations, signage rights, and access to common areas or facilities. It may also cover provisions relating to rent reviews, rent deposits, and service charges if applicable.
The legal template aims to ensure clarity and transparency in the lease agreement, reducing the potential for disputes or misunderstandings between the landlord and tenant. It adheres to the legal requirements and considerations specific to the UK jurisdiction, providing a solid foundation for a tenancy in a high street shop setting.
Read More
Publisher
Genie AIJurisdiction
England and Wales
Warranties Regarding Employee Share Plans And Other Incentives Within Share Purchase Agreement
This legal template pertains to the inclusion of warranties in a Share Purchase Agreement (SPA) under UK law, specifically focusing on employee share plans and other incentives. In the context of a share purchase transaction, where one party is acquiring the shares of a company, warranties are assurances given by the seller regarding the accuracy, completeness, and reliability of the information provided.
In this template, the focus is specifically on warranties related to the company's employee share plans and other incentives. Employee share plans are schemes established by a company to provide its employees with an opportunity to acquire and hold shares in the company as part of their compensation package. These plans can include various structures such as employee stock option plans (ESOPs), employee share purchase plans (ESPPs), or employee bonus schemes tied to the company's performance.
The template would outline the specific warranties that the seller is required to provide regarding the accuracy and compliance of the employee share plans and incentives, ensuring that the plans and incentives are properly documented, legally compliant, and in accordance with applicable laws and regulations, especially UK employment and tax laws.
Moreover, the template may address warranties related to the ownership and transferability of shares held by employees, any restrictions or limitations on the shares, any outstanding options or unvested shares, and the validity and enforceability of the employee share plan documentation. It may also cover warranties related to the accuracy of financial statements specifically relating to the expenses and costs associated with the employee share plans and incentives.
Careful consideration should be given to the template to ensure it reflects the specific requirements and concerns of the parties involved and adheres to applicable UK laws and regulations governing share purchases and the employment relationship. Legal professionals should be consulted to tailor the template to the particular transaction and ensure compliance with relevant laws.
In this template, the focus is specifically on warranties related to the company's employee share plans and other incentives. Employee share plans are schemes established by a company to provide its employees with an opportunity to acquire and hold shares in the company as part of their compensation package. These plans can include various structures such as employee stock option plans (ESOPs), employee share purchase plans (ESPPs), or employee bonus schemes tied to the company's performance.
The template would outline the specific warranties that the seller is required to provide regarding the accuracy and compliance of the employee share plans and incentives, ensuring that the plans and incentives are properly documented, legally compliant, and in accordance with applicable laws and regulations, especially UK employment and tax laws.
Moreover, the template may address warranties related to the ownership and transferability of shares held by employees, any restrictions or limitations on the shares, any outstanding options or unvested shares, and the validity and enforceability of the employee share plan documentation. It may also cover warranties related to the accuracy of financial statements specifically relating to the expenses and costs associated with the employee share plans and incentives.
Careful consideration should be given to the template to ensure it reflects the specific requirements and concerns of the parties involved and adheres to applicable UK laws and regulations governing share purchases and the employment relationship. Legal professionals should be consulted to tailor the template to the particular transaction and ensure compliance with relevant laws.
Read More
Publisher
Genie AIJurisdiction
England and WalesVirtual Assistant Contract
This Virtual Assistant contract template is designed for a commercial VA organisation (or an individual virtual assistant) to use when contracting out their skills and services in exchange for payment. This contract sets out the type of VA and VA-related services to be completed by the virtual assistant on behalf of the client, with consideration for expectations around quality and delivery timescales, as well as any mitigating circumstances. This contract allows for payment to be made by the client to the VA firm or individual virtual assistant on a weekly or monthly basis but can easily be edited to account for other payment schedules and could be altered to include bonuses conditional on performance. It can also be fully customised with the details of the two parties and the duration of the contract and can be printed, downloaded and edited freely as part of our mission to open source business legals. This is a template for contractors who fit outside of the UK's off-payroll working rules (IR35).
Read More
Publisher
Genie AIJurisdiction
England and Wales