Publisher one
Genie AISource file
Returns-Policy.docxJurisdiction
England and WalesCost
Free to useRelevant sectors
Type of legal document
🧭 Company policyBusiness activity
Create a company policyDescription:
The Returns Policy under UK Law template provides a comprehensive framework for businesses operating within the United Kingdom to define their terms and conditions regarding product returns and exchanges. This legally compliant template covers the rights and obligations of both the business and its customers, offering a clear and concise guide to handling returns in accordance with UK consumer protection laws.
Key components of this template include:
1. Definitions and Scope:
Clearly defines terms essential to understanding the returns policy, such as 'goods', 'consumer', 'business', etc. Sets out the policy's applicability to which products and customers.
2. Customer Rights:
Outlines the statutory rights afforded to customers under UK consumer protection legislation, including rights related to faulty goods, unsatisfactory quality, and incorrect items.
3. Returns Process:
Guides businesses in defining their specific returns process, including instructions for customers to follow when making a return. This section may include information on return methods, such as in-store return, courier service, or postal returns.
4. Non-Returnable Items:
Provides a list of items exempted from the returns policy, such as perishable goods, personalized or customized products, and hygiene-sensitive items.
5. Eligibility and Conditions:
Outlines the conditions that must be met for a return or exchange, such as time limits, original packaging requirements, proof of purchase, and product condition.
6. Refund and Exchange Options:
Details the available options for customers regarding refunds, exchanges, store credit, or repair/replacement of faulty goods.
7. Legal Disclaimers:
Embeds important disclaimers to limit potential liability and protect the business's rights, covering issues such as force majeure, limitations on damage claims, and changes to the policy.
8. Intellectual Property Protection:
Insert provisions related to the protection of the business's intellectual property rights in relation to returns and exchanges.
9. Governing Law and Jurisdiction:
Confirms that the Returns Policy is governed by UK law and specifies the jurisdiction of courts in the event of a dispute.
By utilizing this Returns Policy under UK Law template, businesses can establish a solid foundation for handling customer returns, ensuring compliance with UK legislation and fostering transparent communication with customers.
How it works
Create doc / use template
Chat to our AI Legal Assistant
Edit, collaborate & share
Export to .docx
Try using Genie's Free AI Legal Assistant
Generate quality, formatted contracts with AI
Can’t find the right template? Create the bespoke agreement in minutes by conversing with our AI and tailoring to your needs
Let our Legal AI make edits for you
Ask Genie to edit your document in the same way you’d ask a paralegal. Genie makes track changes, and explains its thinking just like a junior lawyer would.
AI review
Can’t find the right template? Create the bespoke agreement in minutes by conversing with our AI and tailoring to your needs
Book your personalised demo now
Similar legal templates
Web Developer Contract
This Web Developer contract template is designed for a commercial web dev organisation (or an individual web developer) to use when contracting out their skills and services in exchange for payment. This contract sets out the type of web dev and web-dev-related services to be completed by the web developer on behalf of the client, with consideration for expectations around quality and delivery timescales, as well as any mitigating circumstances. This contract allows for payment to be made by the client to the web dev firm or individual web developer on a weekly or monthly basis but can easily be edited to account for other payment schedules and could be altered to include bonuses conditional on performance. It can also be fully customised with the details of the two parties and the duration of the contract and can be printed, downloaded and edited freely as part of our mission to open source business legals. This is a template for contractors who fit outside of the UK's off-payroll working rules (IR35).
Publisher
Genie AIJurisdiction
England and WalesWhole Property Lease Underlet Licence
The agreement would specifically cover the process and details involved in transferring the underletting rights, including obtaining the necessary consent from the lessor, and ensuring compliance with the requirements of the primary lease. The template would outline provisions regarding the duration of the underletting, rent payments and adjustments, maintenance and repair responsibilities, subtenant obligations, and any restrictions or limitations placed on the underletting arrangement.
It would also address the termination and renewal process, potential penalties for non-compliance, dispute resolution mechanisms, and the rights and remedies available to all parties involved. Overall, this legal template would provide a comprehensive framework for managing the underletting of a property in the UK, protecting the interests of both the tenant and subtenant, and ensuring adherence to the relevant laws and regulations governing such transactions.
Publisher
Genie AIJurisdiction
England and WalesVariation to Collaboration Agreement (Lambert)
The need for a variation in the collaboration agreement may arise due to various reasons such as changes in circumstances, altered project requirements, evolving legal or regulatory frameworks, or mutually agreeable modifications sought by the collaborating parties for greater effectiveness or efficiency.
The template serves as a legal framework and provides a structured format to document and implement these variations or changes to the Lambert collaboration agreement. It may include provisions for clarifying or altering the scope of collaboration, revising financial aspects, redefining rights and obligations of the parties involved, adjusting timelines, addressing dispute resolution mechanisms, or adding new terms that were not covered in the original collaboration agreement.
Under UK law, the template ensures compliance with relevant legal requirements, regulations, and contractual obligations while allowing the parties to develop a revised agreement tailored to their specific needs. Parties involved in the collaboration, such as individuals, organizations, or businesses, can use this template to reflect any agreed-upon changes accurately and precisely in a legally enforceable manner.
It is crucial to ensure that any variations made to a collaboration agreement are properly documented, agreed upon, and signed by all involved parties to maintain transparency, clarity, and avoid potential conflicts or disputes that may arise due to misinterpretation or misunderstanding. This legal template aids in precisely capturing the modified terms and conditions to foster a cohesive and productive collaborative relationship between the parties involved.