Publisher one
Genie AISource file
refund-policy.docxJurisdiction
England and WalesCost
Free to useRelevant sectors
Type of legal document
🧭 Company policyBusiness activity
Create a company policyIt begins by outlining the purpose and scope of the refund policy and highlights the legal obligations imposed on businesses operating under UK law. The template then proceeds to define the terms and conditions of the refund policy, covering topics such as eligibility for refunds, specific product or service categories exempted from refunds, time limits for initiating refund requests, and the acceptable modes of refund.
Additionally, the template addresses the standard of proof required from consumers to claim a refund, the procedure for submitting refund requests, and the responsibilities of businesses in processing refund requests. It also covers relevant circumstances that might warrant partial or full refunds, including defects, damages, incorrect goods, or failure to meet specified quality standards.
To ensure compliance with data protection regulations, the template provides provisions on the handling and protection of customers' personal information during the refund process. Furthermore, it addresses the rights and obligations of both parties regarding the return of goods, including any associated shipping costs and conditions for exchanges or store credits in lieu of cash refunds.
The template also acknowledges the rights of consumers under consumer protection laws, including the right to cancel certain contracts within a specified cooling-off period and the right to recourse through alternative dispute resolution mechanisms.
By utilizing this legal template on "Refund Policy under UK law," businesses can customize and adapt the provisions to suit their specific operations, ensuring both legal compliance and transparency in their refund policies while maintaining a fair and satisfactory customer experience.
How it works
Create doc / use template
Chat to our AI Legal Assistant
Edit, collaborate & share
Export to .docx
Try using Genie's Free AI Legal Assistant
Generate quality, formatted contracts with AI
Can’t find the right template? Create the bespoke agreement in minutes by conversing with our AI and tailoring to your needs
Let our Legal AI make edits for you
Ask Genie to edit your document in the same way you’d ask a paralegal. Genie makes track changes, and explains its thinking just like a junior lawyer would.
AI review
Can’t find the right template? Create the bespoke agreement in minutes by conversing with our AI and tailoring to your needs
Book your personalised demo now
Similar legal templates
Standard Trust Deed And Rules For Pension Scheme (Private Sector)
The template outlines the specific legal provisions, regulatory requirements, and guidelines for establishing and managing a pension scheme for employees in the private sector according to UK law. It covers various essential aspects, such as eligibility criteria for scheme membership, contribution levels, investment strategies, benefits payable, and retirement age.
The trust deed and rules aim to ensure compliance with current legislation, industry best practices, and regulatory guidelines such as those set by the UK Pensions Regulator. They establish the fiduciary responsibilities and obligations of the scheme trustees, administrators, employers, and members involved in the pension scheme.
Overall, this legal template serves as a comprehensive framework for establishing and managing a compliant and well-structured pension scheme for private sector employees in the UK, providing clarity and legal certainty to all parties involved.
Publisher
Genie AIJurisdiction
England and Wales
Support Engineer Contract
This Support Engineer contract template is designed for a commercial support engineering organisation (or an individual support engineer) to use when contracting out their skills and services in exchange for payment. This contract sets out the type of support engineering and support-engineering-related services to be completed by the support engineer on behalf of the client, with consideration for expectations around quality and delivery timescales, as well as any mitigating circumstances. This contract allows for payment to be made by the client to the support engineering firm or individual support engineer on a weekly or monthly basis but can easily be edited to account for other payment schedules and could be altered to include bonuses conditional on performance. It can also be fully customised with the details of the two parties and the duration of the contract and can be printed, downloaded and edited freely as part of our mission to open source business legals. This is a template for contractors who fit outside of the UK's off-payroll working rules (IR35).
Publisher
Genie AIJurisdiction
England and WalesSystems Analyst Contract
This Systems Analyst contract template is designed for a commercial systems analysis organisation (or an individual systems analyst) to use when contracting out their skills and services in exchange for payment. This contract sets out the type of systems analysis and systems-analysis-related services to be completed by the systems analyst on behalf of the client, with consideration for expectations around quality and delivery timescales, as well as any mitigating circumstances. This contract allows for payment to be made by the client to the systems analysis firm or individual systems analyst on a weekly or monthly basis but can easily be edited to account for other payment schedules and could be altered to include bonuses conditional on performance. It can also be fully customised with the details of the two parties and the duration of the contract and can be printed, downloaded and edited freely as part of our mission to open source business legals. This is a template for contractors who fit outside of the UK's off-payroll working rules (IR35).
Publisher
Genie AIJurisdiction
England and Wales