Alex Denne
Growth @ Genie AI | Introduction to Contracts @ UCL Faculty of Laws | Serial Founder

Composing a Grievance Appeal Letter (UK)

23 Mar 2023
23 min
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Note: Want to skip the guide and go straight to the free templates? No problem - scroll to the bottom.
Also note: This is not legal advice.

Introduction

When it comes to workplace grievances in the UK, there is not always a mutually agreeable resolution. If that is the case, an appeal may be necessary. In such instances, understanding what rights an employee has and how to compose a legally binding grievance appeal letter is essential – this document outlines why a decision should be overturned and provides evidence to support it. According to the Employment Rights Act 1996, every employee has the right to appeal any decision regarding grievance proceedings.

Therefore, when putting together a grievance appeal letter it is important for employees to understand that the document needs be factual and concise without room for emotion or personal opinion. It should clearly state why an appraisal should be overturned with evidence that backs up any claims made; if not done properly this could result in the appeal being rejected. For this reason it is highly recommended that anyone writing a grievance appeal seeks legal advice from experienced professionals who can help ensure that their case will stand up in court if necessary.

At Genie AI we provide free templates for composing high quality legal documents without paying lawyers fees – perfect for those also wanting to understand their options when writing a grievance appeal letter - Get started today by reading our step-by-step guidance on how you can access our template library quickly and efficiently!

Definitions (feel free to skip)

Statutes - Laws created by a legislative body.
Regulations - Rules put in place by an administrative body.
Case law - Precedents set by court decisions.
Grievance - A complaint or protest.
Appeal - A formal request to reverse or modify a decision.
Evidence - Information used to support a claim or argument.
Contract - An agreement between two or more parties.
Defence - An argument used to justify or excuse an action.
Precedent - A past decision or action used as an example or basis for future decisions.

Contents

  • Prepare for the appeal
  • Research the statutes, regulations, and case law related to the appeal
  • Gather documents, evidence, and other relevant information
  • Identify any legal issues
  • Draft the appeal letter
  • Explain the situation in detail
  • Outline the appeals process
  • Provide evidence to support the appeal
  • Explain why the decision should be reversed
  • Address potential legal issues
  • List any relevant legal precedents
  • Review the appeal letter
  • Check for grammar, spelling, and punctuation errors
  • Ensure that all relevant facts and information are included
  • Ensure that the letter meets all legal requirements
  • Finalize the appeal letter
  • Sign and date the letter
  • Make a copy of the letter for your records
  • Submit the appeal letter
  • Mail the letter to the appropriate court or agency
  • Keep records of when and where the letter was sent
  • Follow up with the court or agency if necessary

Get started

Prepare for the appeal

  • Gather all relevant documents, including any relevant letters or emails regarding your grievance, and prepare them for use in your appeal
  • Identify any key pieces of evidence or documents that you should include in your appeal
  • Make a list of the points you wish to raise in your appeal and any questions you need to answer
  • Once you have all the necessary documents and points ready, you can move on to the next step: researching the statutes, regulations, and case law related to your appeal.

Research the statutes, regulations, and case law related to the appeal

  • Consult the relevant legislation, regulations and case law to determine what the standards are that must be met to make the appeal successful
  • Research the relevant statutes and regulations to determine the legal basis of the appeal
  • Research case law to determine the legal precedents that may be helpful in pursuing the appeal
  • Review any other relevant documents, such as the original complaint or decision, to gain further insight into the legal basis of the appeal
  • When you have researched the relevant legislation, regulations and case law, and have reviewed all relevant documents, you can check this step off your list and move on to the next step.

Gather documents, evidence, and other relevant information

  • Make a list of all the documents, evidence, and other relevant information that is related to the appeal
  • Collect copies of all the documents you need, including any statements or correspondence
  • Ask relevant parties for any documents that you may be missing
  • Double-check that all the documents are in order and are up-to-date
  • Once you have all the documents you need, you can check this off your list and move on to the next step.

Identify any legal issues

  • Research relevant laws, regulations, and policies that may relate to the appeal
  • Determine whether the employer acted within their legal rights in making the decision
  • Reach out to an employment law attorney if the legal issues are complex
  • Make a list of any legal issues that need to be addressed in the letter
  • Check off this step when you feel confident you have identified any legal issues that should be addressed in the letter

Draft the appeal letter

  • Begin the appeal letter with your contact information, including your name, address, and phone number
  • Explain why you are writing the appeal letter and what you are appealing against
  • Outline the facts of the situation, including the date of the grievance and the date of the decision
  • Explain why you disagree with the decision and why you think it should be overturned
  • Include any evidence you have to support your argument, including witness statements and documents
  • State what you would like to happen as a result of the appeal
  • End the letter by thanking the recipient for their time and consideration
  • When you have finished writing the appeal letter, proofread it to ensure it is free of errors and that all facts are clearly stated.

You will know you have completed this step when you have a finalized appeal letter that is free of errors and clearly outlines your argument.

Explain the situation in detail

  • Provide a clear and concise explanation of the problem you are appealing, including any specific details that may be relevant
  • Include important dates, names, and any other relevant information in your explanation
  • Make sure your explanation is accurate and factually correct
  • When you are satisfied that you have explained the situation in full, you can move on to the next step of outlining the appeals process.

Outline the appeals process

  • Research the appeals process for the organisation you are appealing to
  • Make sure you understand the timelines and procedures for lodging an appeal
  • Write a list of the steps you will need to take to complete the appeals process
  • Make note of any documents or evidence you may need to submit in order to complete your appeal
  • You’ll be able to check off this step when you are confident that you understand the appeals process and have a plan for making your appeal.

Provide evidence to support the appeal

  • Gather any relevant paperwork and documents (such as emails, letters, or reports) that can help to support your appeal
  • Make copies of the documents and keep the originals
  • Attach the documents as evidence to your appeal letter
  • When you have finished gathering the evidence that you need, you can check this off your list and move on to the next step of explaining why the decision should be reversed in your letter.

Explain why the decision should be reversed

  • Provide an overview of the evidence you have provided and explain why the decision should be reversed
  • Explain why the decision was not fair or was made in error
  • Cite any relevant laws or regulations that were breached in making the decision
  • Provide additional evidence that could be used to support the appeal, such as testimony from witnesses or other evidence
  • Explain why the decision should be reversed and how it would benefit you
  • Be sure to include a conclusion summarising your argument and making a request for the decision to be reversed
  • Once you have written a persuasive argument for why the decision should be reversed, you can check this step off your list and move on to the next step.

Address potential legal issues

  • Conduct research on the applicable laws and regulations that may affect the grievance appeal decision
  • Ask a solicitor or lawyer to review the grievance appeal letter and provide advice on any potential legal issues
  • Identify any potential areas of legal non-compliance or potential legal risks
  • Adjust the content of the grievance appeal letter to address any potential legal issues
  • Confirm that the content of the grievance appeal letter is compliant with the applicable laws and regulations

Once you have addressed any potential legal issues, you can move on to the next step of listing any relevant legal precedents.

List any relevant legal precedents

  • Identify any legal precedents that may be relevant to the grievance appeal.
  • Research the relevant cases and precedents to determine how they may affect your case.
  • Make notes of the legal precedents and cases that you find relevant.
  • Determine the relevance of the legal precedents to your case.
  • Make sure that your arguments reflect any legal precedents.

When you can check this off your list and move on to the next step:

  • When you have identified and researched relevant legal precedents and determined their relevance to your case.

Review the appeal letter

  • Read through your appeal letter to ensure all your points are covered
  • Make sure to include a statement of your grievance, the outcome you are seeking and the explanations of why you believe your grievance should be heard
  • Ensure your letter is well structured and easy to follow
  • Check that your points are backed up by supporting evidence
  • Once you are satisfied that your appeal letter is complete, you can move on to the next step.

Check for grammar, spelling, and punctuation errors

  • Read the appeal letter out loud to yourself to hear any errors
  • Use Microsoft Word or another grammar and spell checker to detect potential errors
  • Have a friend or colleague read the appeal letter and check for errors
  • When you are satisfied that there are no more errors, check this step off your list and move on to the next step

Ensure that all relevant facts and information are included

  • Gather any relevant documents, such as the initial grievance letter, any correspondence between yourself and the employer, and any other documents that may provide evidence
  • Prepare a list of the facts and information that you want to include in your appeal letter
  • Make sure that your list covers all the relevant points, such as details of the initial grievance, any actions taken by the employer, and how you think the grievance should be resolved
  • Write your appeal letter, including all the facts and information that you have gathered
  • Once you have written the letter, check that all the facts and information have been included
  • Once you are satisfied that the letter includes all the relevant facts and information, you can move on to the next step of checking for grammar, spelling, and punctuation errors

Ensure that the letter meets all legal requirements

  • Familiarize yourself with the relevant legal requirements and regulations related to the issue of your grievance appeal letter
  • Ensure that the letter is written within the parameters of the law
  • Seek legal advice if necessary to make sure that the letter is legally compliant
  • Double check that the letter does not contain any legal errors or discrepancies
  • Once you are confident that the letter meets all legal requirements, you can move on to the next step of finalizing the appeal letter.

Finalize the appeal letter

  • Carefully proofread the letter for typos, errors, and any other inaccuracies
  • Check that all the necessary information is included in the letter
  • Make sure the letter is addressed to the right recipient
  • Include evidence or other relevant documents to support the appeal
  • Ensure that the facts in the letter are accurate
  • Once you are satisfied that the letter is complete, you can check this step off your list and move on to signing and dating the letter.

Sign and date the letter

  • Sign and date the letter at the end of the document
  • Use your full name as the signature
  • Make sure the date is accurate and in the correct format
  • Once you have signed and dated the letter, you will have completed this step and can move on to the next one.

Make a copy of the letter for your records

  • Make a photocopy of the letter you have prepared, so it can be kept for your records
  • Alternatively, you may wish to scan the letter into a digital format, so it can be stored electronically
  • Once you have made a copy, you can proceed to the next step of submitting the appeal letter

Submit the appeal letter

  • Place the original copy of your letter in an envelope, using a strong, sealed envelope
  • Attach any additional evidence to the original letter, such as copies of relevant documents, and place these in the envelope as well
  • Make sure to address the envelope correctly and include a stamp
  • Mail the envelope to the appropriate court or agency
  • Once the envelope has been mailed, check it off your list and move on to the next step.

Mail the letter to the appropriate court or agency

  • Take the appeal letter and place it in an envelope addressed to the appropriate court or agency.
  • Include the appropriate postage for the letter.
  • Drop the letter in the mail.
  • Make a note of the date and place of mailing to keep a record of when and where the letter was sent.

Keep records of when and where the letter was sent

  • Keep copies of the letter you sent, including the date and a record of who it was sent to.
  • Make a note of any tracking information if you sent the letter via recorded delivery.
  • You can check this off your list when you have the copies of the letter and tracking information, if necessary.

Follow up with the court or agency if necessary

  • Contact the court or agency by telephone or email to confirm they have received your letter
  • Ask for an estimated date on when they will give you a response
  • If you do not receive a response within the estimated time frame, continue to follow up with the court or agency
  • When you receive a response, check that it is the answer you were expecting
  • Once you have confirmed the response, you can check this step off your list and move on to the next step

FAQ:

Q: What types of information should I include in a UK grievance appeal letter?

Asked by Abigail on March 24th, 2022.
A: A UK grievance appeal letter should include the full details of your grievance, the appeals process, and any supporting evidence you may have. You should also include an explanation of why you feel your grievance has not been addressed adequately, and what outcome you hope to achieve with your appeal. It is important to ensure that all relevant information is included in your letter, as this will make it easier for the recipient of the letter to understand your complaint and make a decision on it.

Q: What is the legal framework for grievances in the UK?

Asked by Ryan on August 14th, 2022.
A: The legal framework for grievances in the UK is outlined in the Employment Rights Act 1996. This act sets out the rights of employees and employers when it comes to grievances and their resolution. The act requires employers to have a fair and consistent procedure for dealing with grievances, and for employees to be given a reasonable opportunity to present their case before a decision is made. Employees also have the right to be accompanied by a trade union representative or colleague during any formal meetings or hearings related to a grievance appeal.

Q: How long do I have to submit my grievance appeal letter?

Asked by Emma on April 28th, 2022.
A: The time limit for submitting a grievance appeal letter will depend on the particular procedure set out by your employer. Generally speaking, however, you should submit your letter as soon as possible after you have received notification of your employer’s decision on your initial grievance complaint. It is important to adhere to any deadlines set out in this document as failure to do so could mean that your appeal is not considered at all.

Q: How should I format my grievance appeal letter?

Asked by Joshua on May 12th, 2022.
A: A well-formatted grievance appeal letter should be clear and concise. You should aim to keep it as short as possible whilst including all relevant information about your complaint and what outcome you are hoping for. Generally speaking, you should follow a formal business letter format with clear headings and paragraphs and sign off with your name at the bottom of the page. You should also ensure that any evidence you include is clearly referenced within the text of the letter so that it can be easily identified by the recipient.

Q: What are my rights with regards to confidentiality?

Asked by Madison on July 3rd, 2022.
A: All grievances must be treated with confidentiality in accordance with the law. This means that information related to a particular employee’s grievance must not be shared outside of those directly involved in resolving it without written permission from all parties concerned. This includes those involved in making a decision about an employee’s grievance or those who are providing advice or comment regarding the matter; such information must remain confidential unless agreed otherwise between all parties involved.

Q: What happens if my employer does not respond to my grievance appeal letter?

Asked by Noah on December 5th, 2022.
A: If your employer does not respond to your grievance appeal letter within a reasonable timeframe (usually 21 days), then you may wish to escalate the matter further by taking legal action or filing a complaint with an external body such as an employment tribunal or ACAS (Advisory, Conciliation and Arbitration Service). It is important to note that any action taken must be within the scope of UK law, so it is advisable to seek legal advice before taking any steps in this regard.

Q: Do I need legal representation when submitting a UK grievance appeal letter?

Asked by Logan on October 2nd, 2022.
A: Whilst it is not necessary for you to obtain legal representation when submitting a UK grievance appeal letter, it can be beneficial if you feel that doing so would help strengthen your case or provide additional guidance on how best to present your complaint and supporting evidence. If you choose not to engage legal representation then there are other options available such as using an independent mediator or seeking advice from an external body such as ACAS (Advisory, Conciliation and Arbitration Service).

Q: Are there any differences between UK vs USA vs EU jurisdictions when composing a UK grievance appeal letter?

Asked by Olivia on June 8th, 2022.
A: There can be differences between jurisdictions when composing a UK grievance appeal letter due to variations in employment laws across different countries. For example, certain rights may vary between the US and EU when it comes to filing grievances or appealing decisions made by employers; these differences can affect how best to compose an effective appeal letter for each jurisdiction accordingly. It is important therefore to familiarise yourself with any specific regulations that may apply in order to ensure that your complaint meets all relevant requirements when submitting an appeal in each jurisdiction separately.

Example dispute

Suing a Company Based on a Grievance Appeal Letter

  • If an employee has appealed a grievance to their employer and the employer has not responded to the appeal within a reasonable timeframe, the employee may have grounds to file a lawsuit.
  • The lawsuit may be based on contract law, civil law, labor law, or other relevant regulations.
  • The employee may be able to seek damages for any losses suffered due to the employer’s failure to respond to the grievance appeal letter.
  • The employee may also be able to seek compensation for any emotional distress caused by the employer’s failure to respond.
  • In order to win the lawsuit, the employee must be able to demonstrate that their employer had a legal obligation to respond to their grievance appeal letter and that the employer failed to do so.

Templates available (free to use)

Grievance Appeal Meeting Invitation
Grievance Appeal Outcome Letter

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