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Facility Management Contract
"I need a Facility Management Contract for a 50-story commercial office building in Doha, Qatar, where we want to engage a service provider to handle all maintenance, security, and cleaning services starting from March 2025, with specific requirements for sustainable practices and energy efficiency."
1. Parties: Identification of the facility owner/client and the facility management company
2. Background: Context of the agreement and brief description of the facility and management requirements
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of facility management services to be provided
5. Term and Renewal: Duration of the agreement and renewal provisions
6. Fees and Payment Terms: Compensation structure, payment schedule, and related financial terms
7. Service Provider's Obligations: Key responsibilities and obligations of the facility management company
8. Client's Obligations: Responsibilities and obligations of the facility owner/client
9. Performance Standards: Required service levels and performance metrics
10. Staff and Personnel: Requirements for staffing, qualifications, and personnel management
11. Health, Safety and Environment: HSE requirements and compliance obligations
12. Reporting and Communications: Required reports, meetings, and communication protocols
13. Insurance and Liability: Insurance requirements and allocation of liability
14. Termination: Grounds and procedures for contract termination
15. Force Majeure: Provisions for unforeseen circumstances and force majeure events
16. Governing Law and Dispute Resolution: Applicable law and dispute resolution mechanisms
17. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
1. Transition Services: Required when there is a handover from previous facility manager - details transition period and responsibilities
2. Energy Management: Include when specific energy management services are required
3. Security Services: Include when security services are part of the scope
4. Special Technical Requirements: Include for facilities with specialized technical requirements (e.g., data centers, healthcare facilities)
5. Asset Management: Include when comprehensive asset management is part of the scope
6. Sustainability Requirements: Include when specific environmental or sustainability targets are required
7. Emergency Response: Include for critical facilities requiring detailed emergency procedures
8. Innovation and Continuous Improvement: Include when specific innovation or improvement targets are required
1. Schedule 1 - Service Specifications: Detailed specifications for each service to be provided
2. Schedule 2 - Key Performance Indicators: Detailed KPIs and measurement methodologies
3. Schedule 3 - Pricing and Commercial Terms: Detailed breakdown of fees, costs, and commercial terms
4. Schedule 4 - Site Information: Detailed information about the facility and its systems
5. Schedule 5 - Staff Organization: Organizational structure and key personnel requirements
6. Schedule 6 - Equipment and Assets: List of equipment and assets covered under the contract
7. Schedule 7 - Forms and Reports: Templates for required reports and forms
8. Schedule 8 - Permits and Licenses: List of required permits and licenses
9. Appendix A - Emergency Procedures: Detailed emergency response procedures
10. Appendix B - Quality Management System: Details of the quality management system to be implemented
Authors
Acceptance Criteria
Agreed Service Levels
Annual Fee
Applicable Laws
Approved Subcontractors
Assets
Asset Register
Authorizations
Base Services
Building
Building Systems
Business Day
Change Order
Commencement Date
Common Areas
Confidential Information
Contract Year
Core Hours
Critical Systems
Defects
Deliverables
Emergency
Emergency Services
Environmental Requirements
Equipment
Facility
Facility Management Services
Force Majeure Event
Good Industry Practice
Governmental Authority
Health and Safety Requirements
Help Desk
Initial Term
Intellectual Property Rights
Key Performance Indicators
Key Personnel
Maintenance
Operating Hours
Operating Manuals
Optional Services
Performance Standards
Planned Maintenance
Premises
Preventive Maintenance
Property
Quality Management System
Reactive Maintenance
Regulatory Requirements
Reporting Period
Response Time
Service Charges
Service Level Agreement
Service Provider Personnel
Services
Site
Specifications
Subcontractor
System
Term
Termination Date
Utilities
Warranty Period
Work Order
Term and Renewal
Service Standards
Performance Monitoring
Key Performance Indicators
Fees and Payment
Invoicing
Price Adjustment
Staff and Resources
Subcontracting
Quality Management
Health and Safety
Environmental Compliance
Regulatory Compliance
Permits and Licenses
Insurance
Liability and Indemnification
Force Majeure
Warranties
Property Access
Security Requirements
Emergency Response
Reporting Requirements
Record Keeping
Asset Management
Maintenance Obligations
Equipment and Systems
Utilities Management
Confidentiality
Intellectual Property
Data Protection
Change Management
Dispute Resolution
Termination
Assignment
Notices
Governing Law
Entire Agreement
Amendments
Severability
Waiver
Third Party Rights
Anti-Corruption
Language
Counterparts
Real Estate
Commercial Property
Retail
Healthcare
Education
Hospitality
Industrial
Residential
Government and Public Sector
Banking and Financial Services
Technology and Data Centers
Shopping Malls and Entertainment
Mixed-use Developments
Logistics and Warehousing
Operations
Facilities Management
Legal
Procurement
Finance
Property Management
Asset Management
Technical Services
Health Safety and Environment
Commercial
Risk Management
Maintenance
Security
Quality Assurance
Facility Manager
Operations Director
Property Manager
Asset Manager
Maintenance Manager
Technical Services Manager
Chief Operating Officer
Procurement Manager
Contract Manager
Real Estate Manager
Building Services Manager
HSE Manager
General Counsel
Commercial Director
Project Manager
Finance Director
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