Consultant Services Master Agreement Template for New Zealand

1. Non-Competition: Restrictions on competitive activities, used when consultant will have access to sensitive business information

2. Non-Solicitation: Restrictions on soliciting employees or clients, used when consultant will have significant client or employee contact

3. Service Levels: Specific performance metrics and standards, used for technical or ongoing operational services

4. Business Continuity: Disaster recovery and business continuity requirements, used for critical service provisions

5. Security Requirements: Specific IT and physical security requirements, used when handling sensitive data or systems

6. Transition Services: Provisions for handover at end of engagement, used for complex or operational services

7. Compliance with Client Policies: Obligation to comply with specific client policies, used when consultant works closely with client operations

8. Key Personnel: Identification and replacement of key personnel, used when specific consultant staff are crucial

1. Schedule 1 - Standard Rates and Charges: Standard rate card and charging methodology

2. Schedule 2 - Form of Statement of Work: Template for individual Statements of Work to be issued under the master agreement

3. Schedule 3 - Service Descriptions: Detailed descriptions of different types of services available under the agreement

4. Schedule 4 - Service Levels and KPIs: Detailed service levels and key performance indicators if applicable

5. Schedule 5 - Insurance Requirements: Detailed insurance requirements including types and levels of coverage

6. Schedule 6 - Approved Subcontractors: List of pre-approved subcontractors if relevant

7. Appendix A - Client Policies: Key client policies that consultant must comply with

8. Appendix B - Security Requirements: Detailed security protocols and requirements