Complaint Letter To Catering Company Template for New Zealand

1. Previous Communication Reference: Include if there have been prior attempts to resolve the issue, referencing dates and methods of contact

2. Witness Statements: Include if other attendees or staff witnessed the issues and are willing to provide statements

3. Legal Rights Reference: Include if specifically citing consumer protection laws or contract terms that were breached

4. Health and Safety Concerns: Include if there were any food safety or hygiene issues that posed health risks

5. Deadline for Response: Include if setting a specific deadline for response, particularly if legal action is being considered

1. Photo Evidence: Photos documenting any issues with food quality, presentation, or service

2. Original Contract/Agreement: Copy of the original catering contract or service agreement

3. Invoice and Payment Records: Copies of invoices, receipts, and payment confirmations

4. Communication Records: Copies of previous emails, messages, or notes from conversations with the catering company

5. Medical Reports: If applicable, any medical reports related to food poisoning or allergic reactions