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White Label Service Agreement

White Label Service Agreement Template for Nigeria

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Key Requirements PROMPT example:

White Label Service Agreement

"I need a White Label Service Agreement for my fintech company to provide payment processing services to a regional bank in Nigeria, with the agreement starting March 2025 and including specific provisions for data security compliance and API integration."

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Document background
A White Label Service Agreement is essential when a business wants to leverage another company's services or products while maintaining their own brand identity in the Nigerian market. This agreement type is particularly relevant in today's digital economy where companies seek to expand their service offerings without developing products from scratch. The document addresses key aspects required under Nigerian law, including compliance with the Companies and Allied Matters Act 2020, Nigerian Data Protection Regulation, and relevant industry-specific regulations. It's commonly used by businesses looking to quickly launch new services, enhance their product portfolio, or enter new markets while maintaining quality control and protecting both parties' interests. The agreement typically includes detailed provisions for service delivery, branding requirements, intellectual property rights, confidentiality, and operational procedures, all within the context of Nigerian legal requirements.
Suggested Sections

1. Parties: Identification of the service provider and white label partner, including registered addresses and company details

2. Background: Context of the agreement and brief description of both parties' businesses

3. Definitions: Detailed definitions of terms used throughout the agreement

4. Scope of Services: Detailed description of services to be provided, including service levels and deliverables

5. White Labeling Rights and Obligations: Terms governing the use of branding, marketing materials, and representation of services

6. Intellectual Property Rights: Protection and ownership of IP, including licenses granted and restrictions

7. Quality Control and Standards: Requirements for maintaining service quality and compliance with Nigerian standards

8. Fees and Payment Terms: Pricing structure, payment schedules, and related financial terms

9. Confidentiality: Protection of confidential information and trade secrets

10. Data Protection and Privacy: Compliance with NDPR and data handling requirements

11. Term and Termination: Duration of agreement and circumstances for termination

12. Warranties and Indemnities: Guarantees provided by each party and indemnification obligations

13. Limitation of Liability: Caps on liability and excluded losses

14. Dispute Resolution: Process for resolving disputes, including jurisdiction and governing law

15. General Provisions: Standard boilerplate clauses including force majeure, notices, and assignment

Optional Sections

1. Technical Support Services: Details of support services if the provider offers technical support to end users

2. Training and Documentation: Include when the provider needs to train the partner's staff or provide operational manuals

3. Marketing and Promotion: Specific requirements for marketing activities and promotional materials

4. Service Level Agreement (SLA): Detailed service levels if specific performance metrics are required

5. Compliance with Industry Regulations: Include for regulated industries like finance or healthcare

6. Insurance Requirements: Specific insurance obligations beyond standard coverage

7. Territory Restrictions: If services are limited to specific geographic areas

8. Non-Competition: Restrictions on competing activities if required

9. Change Control: Process for managing changes to services or specifications

Suggested Schedules

1. Schedule 1 - Service Specifications: Detailed technical specifications of services provided

2. Schedule 2 - Fee Schedule: Detailed pricing, payment terms, and fee calculations

3. Schedule 3 - Service Levels: Specific performance metrics and measurement criteria

4. Schedule 4 - Branding Guidelines: Specifications for use of white label branding

5. Schedule 5 - Support Procedures: Detailed support processes and escalation procedures

6. Schedule 6 - Data Processing Requirements: Specific data handling and protection procedures

7. Appendix A - Approved Subcontractors: List of approved third-party service providers

8. Appendix B - Contact Details: Key contacts and notification details for both parties

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Relevant legal definitions
Agreement
Applicable Laws
Authorized Representatives
Background IP
Business Day
Charges
Commencement Date
Confidential Information
Customer Data
Deliverables
Documentation
End User
Force Majeure Event
Good Industry Practice
Initial Term
Intellectual Property Rights
Key Performance Indicators
Licensed Materials
Losses
NDPR
Original Brand
Partner Brand
Personal Data
Regulatory Requirements
Renewal Term
Service Credits
Service Levels
Services
Service Provider Materials
Service Provider Personnel
Service Provider System
Specifications
Support Services
Term
Territory
Third Party Materials
Upgrades
User Documentation
White Label Materials
White Label Partner
White Label Products
White Label Services
Clauses
Service Provision
Licensing
Branding Rights
Quality Control
Intellectual Property
Confidentiality
Data Protection
Fees and Payment
Service Levels
Performance Standards
Support Services
Training
Marketing and Promotion
Territory Rights
Term and Renewal
Termination
Warranties
Indemnification
Limitation of Liability
Force Majeure
Insurance
Compliance with Laws
Anti-Corruption
Competition Law
Dispute Resolution
Governing Law
Assignment
Subcontracting
Notice
Entire Agreement
Severability
Waiver
Amendment
Third Party Rights
Relationship of Parties
Counterparts
Relevant Industries

Financial Services

Technology

Telecommunications

Healthcare

E-commerce

Professional Services

Software Development

Manufacturing

Consumer Goods

Education

Energy

Logistics

Digital Marketing

Consulting

Relevant Teams

Legal

Operations

Commercial

Business Development

Product Development

Procurement

Compliance

Sales

Marketing

Risk Management

Information Technology

Customer Service

Finance

Strategy

Relevant Roles

Chief Executive Officer

Chief Operating Officer

Commercial Director

Head of Legal

Business Development Manager

Operations Manager

Product Manager

Brand Manager

Procurement Manager

Compliance Officer

Contract Manager

Legal Counsel

Technology Director

Sales Director

Partnership Manager

Risk Manager

Industries
Nigerian Contract Law: Derived from Common Law, governs formation and enforcement of contracts, including essential elements like offer, acceptance, consideration, and capacity to contract
Companies and Allied Matters Act (CAMA) 2020: Regulates company operations and business relationships in Nigeria, including requirements for business agreements and corporate governance
Trademarks Act (Cap T13, LFN 2004): Governs trademark registration and protection, crucial for white label agreements where branding and marks are key elements
Federal Competition and Consumer Protection Act 2018: Ensures fair competition and protects consumer interests, including provisions against anti-competitive agreements and consumer rights
Nigeria Data Protection Regulation (NDPR) 2019: Regulates personal data processing and storage, relevant for data sharing between parties in the agreement
Nigerian Investment Promotion Commission Act: Relevant for agreements involving foreign companies or international service providers
Standards Organization of Nigeria Act: Ensures compliance with quality standards for products and services in Nigeria
National Information Technology Development Agency Act 2007: Regulates IT services and digital business operations in Nigeria, particularly relevant for technology-based services
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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