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White Label Service Agreement

White Label Service Agreement Template for Singapore

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Key Requirements PROMPT example:

White Label Service Agreement

"I need a White Label Service Agreement for my fintech company to provide payment processing solutions to banks in Singapore, with service level commitments of 99.9% uptime and strict data protection clauses as we'll be handling sensitive financial data."

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Document background
The White Label Service Agreement is essential for businesses operating in Singapore that wish to provide or receive services under a white-label arrangement. This document is particularly relevant in today's digital economy where companies seek to expand their service offerings without developing solutions from scratch. It covers crucial elements including IP rights, data protection under Singapore's PDPA, service standards, and commercial terms. The agreement is designed to comply with Singapore law while providing flexibility for various business models and service types.
Suggested Sections

1. Parties: Identification of contracting parties, including registered addresses and company details

2. Background: Context of the agreement and brief description of the business relationship

3. Definitions: Key terms used tHRoughout the agreement

4. Services: Detailed description of white label services to be provided

5. Intellectual Property Rights: Ownership and licensing of IP, including branding requirements

6. Fees and Payment: Pricing structure, payment terms, and invoicing procedures

7. Confidentiality: Protection of confidential information and trade secrets

8. Term and Termination: Duration of agreement and termination provisions

9. Governing Law: Singapore law and jurisdiction clause

Optional Sections

1. Service Levels: Specific performance metrics and standards - use when specific service performance standards need to be measured

2. Data Protection: PDPA compliance obligations - use when personal data processing is involved

3. Territory Restrictions: Geographical limitations on service provision - use when services are limited to specific regions

4. Insurance: Insurance requirements and coverage - use when specific insurance coverage is required

Suggested Schedules

1. Service Description Schedule: Detailed technical specifications of services

2. Service Level Agreement: Detailed performance metrics and remedies

3. Fee Schedule: Detailed pricing structure and payment terms

4. Brand Guidelines: Specifications for use of white label branding

5. Data Processing Agreement: Detailed data protection obligations and procedures

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Clauses
Interpretation
Services Scope
Licensing
White Labeling Rights
Service Levels
Support Services
Implementation
Client Obligations
Service Provider Obligations
Intellectual Property Rights
Branding Requirements
Quality Control
Data Protection
Confidentiality
Non-Competition
Fees and Payment
Invoicing
Service Credits
Warranties
Indemnification
Limitation of Liability
Force Majeure
Term and Duration
Termination
Exit Management
Assignment and Subcontracting
Dispute Resolution
Governing Law
Audit Rights
Insurance
Notices
Force Majeure
Entire Agreement
Severability
Third Party Rights
Anti-Bribery and Corruption
Industries

Civil Law Act (Cap. 43): Primary legislation governing contract law in Singapore, establishing fundamental principles of contract formation, enforcement, and remedies

Electronic Transactions Act (Cap. 88): Regulates electronic transactions and digital signatures, crucial for online service agreements and digital business operations

Personal Data Protection Act 2012 (PDPA): Governs the collection, use, disclosure, and care of personal data, essential for service providers handling customer information

Copyright Act (Cap. 63): Protects intellectual property rights related to creative works, important for white label service content and materials

Trade Marks Act (Cap. 332): Protects brands and marks, crucial for white label services where branding and rebranding are involved

Patents Act (Cap. 221): Protects technological innovations and processes, relevant if the service involves proprietary technology

Consumer Protection (Fair Trading) Act (Cap. 52A): Ensures fair trading practices and consumer protection, applicable when services reach end consumers

Consumer Protection (Trade Descriptions and Safety Requirements) Act: Regulates product descriptions and safety requirements, relevant for service descriptions and safety standards

Payment Services Act 2019: Regulates payment systems and payment service providers, important if the service involves financial transactions

Competition Act (Cap. 50B): Promotes market competition and prevents anti-competitive practices in business operations

Companies Act (Cap. 50): Primary legislation governing company operations in Singapore, relevant for business entity compliance

GST Act: Governs Goods and Services Tax implications for service provision in Singapore

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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