Store Manager Evaluation Form Template for Malaysia

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Key Requirements PROMPT example:

Store Manager Evaluation Form

"I need a Store Manager Evaluation Form for a large electronics retail chain in Malaysia, focusing heavily on digital sales integration and customer experience metrics, to be implemented across 50 stores by March 2025."

Document background

The Store Manager Evaluation Form serves as a critical tool for assessing and documenting the performance of retail location managers in Malaysia. This document is typically used during regular performance reviews (annually or bi-annually) and must comply with Malaysian employment legislation, including the Employment Act 1955 and Personal Data Protection Act 2010. The form encompasses various aspects of store management, including operational efficiency, team leadership, financial performance, and customer service standards. It provides a structured framework for evaluating store managers' competencies, setting performance goals, and planning professional development while ensuring fair and objective assessment practices. The document is designed to facilitate clear communication between management levels and create a documented record of performance evaluations for HR purposes.

Suggested Sections

1. Employee Information: Basic details including name, employee ID, store location, date of hire, and period under review

2. Performance Rating Scale: Clear explanation of the rating system used (typically 1-5 or 1-4 scale) with detailed descriptions of each rating level

3. Core Competencies Assessment: Evaluation of fundamental management skills including leadership, communication, and decision-making

4. Operational Performance Metrics: Assessment of store performance indicators including sales targets, inventory management, and store profitability

5. People Management: Evaluation of team management capabilities, including staff development, scheduling, and conflict resolution

6. Customer Service Standards: Assessment of customer service leadership and maintenance of service standards

7. Compliance and Safety: Evaluation of adherence to company policies, legal requirements, and safety protocols

8. Overall Performance Summary: Final assessment combining all evaluation areas with general comments

9. Development Plan: Identification of areas for improvement and specific action plans

10. Acknowledgment: Signatures of evaluator and store manager, confirming review completion

Optional Sections

1. Previous Goals Review: Review of goals set in the last evaluation period - include if this is not the first evaluation

2. Project Management: Assessment of special projects or initiatives - include if the store manager has been involved in specific projects

3. Multi-Store Oversight: Evaluation of performance in managing multiple locations - include for district or area managers

4. Training Completion Record: Review of mandatory and optional training completion - include if specific training requirements exist

5. Cultural Fit Assessment: Evaluation of alignment with company values and culture - include if part of company's evaluation framework

Suggested Schedules

1. Performance Metrics Schedule: Detailed breakdown of quantitative performance indicators and achievements

2. Competency Framework: Detailed descriptions of each competency and expected behaviors at different rating levels

3. Development Resources: List of available training programs and development resources

4. Store Performance Data: Historical store performance data and benchmarks

5. Incident Report Summary: Summary of any significant incidents or issues during the evaluation period

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co

Relevant legal definitions

Clauses

Relevant Industries

Retail

Food and Beverage

Fashion and Apparel

Consumer Electronics

Grocery and Supermarkets

Convenience Stores

Pharmacy and Healthcare

Home Improvement

Luxury Goods

Department Stores

Specialty Retail

Quick Service Restaurants

Relevant Teams

Human Resources

Retail Operations

Performance Management

Training and Development

Compliance

Regional Management

Store Operations

Employee Relations

Relevant Roles

District Manager

Regional Manager

Area Manager

HR Manager

Performance Management Specialist

Store Manager

Retail Operations Manager

Branch Manager

General Manager - Retail

Territory Manager

Training Manager

Compliance Officer

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Mid Year Performance Review Form

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Authors

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