Referral Contract Agreement Template for Malaysia

1. Non-Solicitation: Include when parties wish to prevent poaching of referred clients or employees

2. Exclusivity: Include when the referral arrangement is exclusive between the parties

3. Marketing and Branding: Include when specific guidelines for using parties' brands in referral activities are needed

4. Training and Support: Include when one party needs to provide training on products/services to the referring party

5. Performance Targets: Include when minimum referral targets or performance metrics are required

6. Dispute Resolution: Include when parties want specific alternative dispute resolution procedures

7. Insurance Requirements: Include when specific insurance coverage is required for referral activities

8. Anti-Corruption Compliance: Include for high-value referral arrangements or government-related contracts

1. Schedule 1: Referral Fee Structure: Detailed breakdown of fee calculations, tiers, and special rates

2. Schedule 2: Referral Process Workflow: Step-by-step process flow for referral submission, acceptance, and tracking

3. Schedule 3: Approved Products/Services: Comprehensive list of products/services covered under the referral arrangement

4. Schedule 4: Reporting Templates: Standard forms for referral tracking and commission reporting

5. Schedule 5: Contact Details: Key contact persons and escalation matrix for both parties

6. Appendix A: Data Protection Requirements: Detailed procedures for handling personal data in compliance with PDPA

7. Appendix B: Marketing Guidelines: Approved marketing materials and usage guidelines for referral activities