Customer Supplier Agreement Template for Malaysia

1. Data Protection: Required when personal data processing is involved, detailing compliance with PDPA 2010

2. Intellectual Property: Needed when IP rights are being created, licensed, or transferred

3. Service Levels: Include when specific performance metrics and standards need to be maintained

4. Business Continuity: Important for critical suppliers or high-value contracts

5. Insurance: Required for high-risk supplies or when supplier needs specific insurance coverage

6. Anti-Corruption: Important for high-value contracts or government-related work

7. Export Control: Required when goods/services involve international trade

8. Environmental Compliance: Important for supplies involving environmental impacts or hazardous materials

1. Schedule 1 - Goods and Services Specification: Detailed technical specifications of goods/services to be supplied

2. Schedule 2 - Pricing Schedule: Detailed pricing structure, rates, and any volume discounts

3. Schedule 3 - Service Levels and KPIs: Specific performance metrics and measurement criteria

4. Schedule 4 - Form of Purchase Order: Standard form for ordering goods/services

5. Schedule 5 - Contact Details: Key personnel and contact information for both parties

6. Schedule 6 - Special Terms: Any industry-specific or special requirements

7. Appendix A - Required Documentation: List of documents required for delivery/acceptance

8. Appendix B - Quality Control Procedures: Detailed quality assurance and control processes