Purchase Of Service Contract Template for Hong Kong

1. Insurance: Required when specific insurance coverage needs to be maintained by either party

2. Service Credits: Used when performance failures result in financial penalties or credits

3. Change Control: Include when the scope of services may need to be modified during the term

4. Audit Rights: Important when client needs rights to audit service provider's performance or compliance

5. Business Continuity: Required for critical services requiring disaster recovery planning

6. Anti-Bribery and Corruption: Important for high-value contracts or when dealing with public sector

7. Subcontracting: Include when service provider may need to subcontract certain services

8. Exit Management: Important for complex services requiring transition planning at termination

1. Schedule 1 - Service Description: Detailed specifications of the services to be provided

2. Schedule 2 - Service Levels: Detailed performance metrics and measurement criteria

3. Schedule 3 - Charges: Detailed breakdown of fees, rates, and payment terms

4. Schedule 4 - Key Personnel: Details of key staff assigned to provide the services

5. Schedule 5 - Client Dependencies: Detailed list of items, access, or information the client must provide

6. Appendix A - Form of Change Order: Template for documenting agreed changes to services

7. Appendix B - Security Requirements: Detailed security protocols and requirements

8. Appendix C - Data Processing Agreement: Detailed terms for handling personal data if applicable