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Property Service Agreement
"I need a Property Service Agreement for a luxury commercial building in Central Hong Kong, starting from March 2025, that includes comprehensive services including 24/7 security, concierge, technical maintenance, and cleaning services, with specific provisions for managing high-end retail spaces and executive offices."
1. Parties: Identification of the property owner/management company and the service provider
2. Background: Context of the agreement and brief description of the property
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of all property management services to be provided
5. Term and Renewal: Duration of the agreement and renewal provisions
6. Service Standards: Required quality standards and performance metrics
7. Fees and Payment Terms: Service fees, payment schedule, and review mechanisms
8. Personnel and Resources: Staffing requirements, qualifications, and equipment provisions
9. Compliance and Licenses: Regulatory compliance requirements and necessary licenses
10. Insurance and Liability: Insurance requirements and allocation of risks
11. Termination: Grounds and procedures for termination
12. Confidentiality: Protection of confidential information and data privacy
13. Dispute Resolution: Procedures for handling disputes
14. General Provisions: Standard boilerplate clauses including notices, amendments, and governing law
1. Environmental Management: Specific environmental requirements and green initiatives, used when the property has special environmental certifications or requirements
2. Security Services: Detailed security provisions, used when security services are included in the scope
3. Car Park Management: Specific provisions for car park operations, used when the property includes parking facilities
4. Club House Operations: Management of recreational facilities, used when the property includes club house facilities
5. Disaster Recovery: Special procedures for handling disasters, used in high-risk areas or as per specific client requirements
6. Technology and Systems: Requirements for property management systems and technology, used when specific technology solutions are required
7. Marketing and Events: Provisions for property marketing and event management, used for commercial properties
8. Transition Services: Handover provisions from previous service provider, used when replacing an existing provider
1. Schedule 1 - Property Details: Detailed description of the property including floor plans and facilities
2. Schedule 2 - Service Specifications: Detailed breakdown of services, frequency, and quality standards
3. Schedule 3 - Fee Schedule: Detailed breakdown of fees, charges, and payment terms
4. Schedule 4 - Key Performance Indicators: Specific performance metrics and measurement criteria
5. Schedule 5 - Staff Requirements: Detailed staffing requirements including qualifications and experience
6. Schedule 6 - Equipment and Supplies: List of required equipment and supplies to be provided
7. Schedule 7 - Emergency Procedures: Detailed emergency response procedures
8. Schedule 8 - Forms and Reports: Templates for required forms and reports
9. Appendix A - Licenses and Certificates: Copies of required licenses and certifications
10. Appendix B - Insurance Policies: Details of required insurance coverage
Authors
Applicable Laws
Building
Building Management Ordinance
Commencement Date
Common Areas
Confidential Information
Contract Period
Developer
Emergency
Expiry Date
Facilities
Force Majeure
Good Industry Practice
Incorporated Owners
Initial Term
Key Performance Indicators
Maintenance
Management Fee
Manager
Notice
Operating Hours
Owner
Performance Standards
Premises
Property
Property Management Services
Property Management Services Ordinance
Quality Standards
Renewal Term
Service Fee
Service Level Agreement
Service Provider
Services
Service Schedule
Staff
Subcontractor
Term
Termination Date
Working Day
Building Management System
Building Services
Car Park
Club House
Common Facilities
Compliance Requirements
Deed of Mutual Covenant
Equipment
Health and Safety Requirements
Insurance Requirements
Intellectual Property Rights
Maintenance Schedule
Operating Expenses
Performance Bond
Personnel
Property Management Office
Regulatory Approvals
Security Services
Service Standards
Term and Renewal
Services Scope
Service Standards
Performance Standards
Fees and Payment
Staff and Resources
Property Access
Maintenance Obligations
Security Requirements
Health and Safety
Insurance
Indemnification
Liability
Confidentiality
Data Protection
Intellectual Property
Regulatory Compliance
Licenses and Permits
Reporting Requirements
Record Keeping
Quality Control
Subcontracting
Assignment
Force Majeure
Termination
Dispute Resolution
Governing Law
Notices
Entire Agreement
Amendments
Severability
Emergency Procedures
Environmental Compliance
Building Management
Equipment and Supplies
Service Level Requirements
Key Performance Indicators
Audit Rights
Anti-corruption
Representations and Warranties
Real Estate
Property Management
Facilities Management
Commercial Real Estate
Residential Property
Mixed-use Development
Retail Property
Industrial Property
Hospitality
Office Buildings
Shopping Centers
Luxury Residential
Legal
Operations
Facilities Management
Property Management
Asset Management
Procurement
Risk & Compliance
Building Services
Contract Administration
Real Estate
Security Operations
Maintenance
Property Manager
Facility Manager
Building Manager
Operations Director
Contract Manager
Legal Counsel
Procurement Manager
Asset Manager
Real Estate Manager
Maintenance Manager
Security Manager
Property Services Director
Building Services Engineer
Compliance Officer
Risk Manager
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