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Master Supplier Agreement
"I need a Master Supplier Agreement for a Hong Kong technology company supplying cloud storage services to financial institutions, with strong data protection provisions and service level commitments, planned to commence in March 2025."
1. Parties: Identification of the parties entering into the agreement, including full legal names, registration numbers, and registered addresses
2. Background: Context of the agreement, relationship between the parties, and general purpose of the arrangement
3. Definitions and Interpretation: Definitions of key terms used throughout the agreement and rules of interpretation
4. Appointment and Scope: Formal appointment of supplier and scope of supply arrangement, including exclusivity provisions if applicable
5. Ordering Process: Procedures for placing, accepting, and fulfilling orders under the agreement
6. Quality and Standards: Required quality standards, specifications, and compliance requirements for goods/services
7. Delivery and Acceptance: Terms regarding delivery, inspection, acceptance, and rejection of goods/services
8. Pricing and Payment: Pricing structure, payment terms, invoicing requirements, and price adjustment mechanisms
9. Supplier Obligations: Key obligations and responsibilities of the supplier
10. Customer Obligations: Key obligations and responsibilities of the customer
11. Risk and Title: Transfer of risk and title in goods/deliverables
12. Warranties and Representations: Warranties regarding goods/services, capacity to contract, and other key assurances
13. Intellectual Property: Ownership and licensing of IP rights, including pre-existing IP and newly created IP
14. Confidentiality: Protection and handling of confidential information
15. Data Protection: Compliance with privacy laws and data protection requirements
16. Liability and Indemnities: Limitations of liability, indemnities, and insurance requirements
17. Term and Termination: Duration of agreement, renewal provisions, and termination rights
18. Force Majeure: Provisions for handling events beyond parties' reasonable control
19. Governing Law and Jurisdiction: Hong Kong law as governing law and jurisdiction for disputes
20. General Provisions: Standard boilerplate clauses including notices, assignment, entire agreement, etc.
1. Change Control: Procedures for managing changes to specifications or scope - include when dealing with complex or technical supplies
2. Service Levels: Specific performance metrics and remedies - include for service-based arrangements
3. Business Continuity: Business continuity and disaster recovery requirements - include for critical supply relationships
4. Environmental Compliance: Environmental standards and sustainability requirements - include when environmental impact is relevant
5. Anti-Bribery and Corruption: Specific anti-corruption provisions - include when dealing with high-risk jurisdictions or government-related entities
6. Import/Export Controls: Compliance with trade controls - include for international supply arrangements
7. Subcontracting: Terms governing use of subcontractors - include when subcontracting is likely
8. Information Security: Specific IT and data security requirements - include when handling sensitive data or IT systems
9. Staff and Key Personnel: Requirements for supplier personnel - include for service-heavy arrangements
10. Audit Rights: Detailed audit provisions - include for regulated industries or critical suppliers
1. Schedule 1 - Goods and Services: Detailed specifications of goods and/or services to be supplied
2. Schedule 2 - Pricing and Payment Terms: Detailed pricing structure, rates, and payment mechanisms
3. Schedule 3 - Service Levels and KPIs: Detailed service levels, measurement metrics, and related remedies
4. Schedule 4 - Ordering Procedure: Detailed process for placing and fulfilling orders
5. Schedule 5 - Technical Requirements: Technical specifications and standards
6. Schedule 6 - Form of Purchase Order: Template purchase order form
7. Schedule 7 - Key Contacts: List of key personnel and contact details for both parties
8. Schedule 8 - Approved Subcontractors: List of pre-approved subcontractors if applicable
9. Appendix A - Data Processing Requirements: Specific requirements for handling personal data
10. Appendix B - Business Continuity Requirements: Detailed business continuity and disaster recovery procedures
Authors
Acceptance Criteria
Affiliate
Agreement
Applicable Law
Business Day
Change Control Procedure
Commencement Date
Confidential Information
Contract Year
Customer
Customer Materials
Data Protection Laws
Defect
Deliverables
Delivery Location
Delivery Date
Documentation
Effective Date
Force Majeure Event
Good Industry Practice
Goods
Group
Intellectual Property Rights
Key Personnel
Laws
Losses
Master Agreement
Order
Personal Data
Price
Purchase Order
Quality Standards
Representatives
Services
Service Levels
Specification
Supplier
Supplier Personnel
Statement of Work
Term
Third Party
Working Hours
Working Day
Warranty Period
Background IP
Foreground IP
Confidential Information
Control
Emergency
Insolvency Event
Invoice
Key Performance Indicators
Material Breach
Payment Terms
Personnel
Records
Related Persons
Security Requirements
Service Credits
Subcontractor
Technical Requirements
Territory
Variation
VAT
Business Continuity Plan
Disaster Recovery Plan
Exit Plan
Implementation Plan
Project Plan
Quality Management System
Risk Management Plan
Service Level Agreement
Transition Plan
Interpretation
Appointment
Duration
Exclusivity
Supply Obligations
Ordering Process
Delivery
Acceptance Testing
Quality Requirements
Price and Payment
Invoicing
Performance Standards
Service Levels
Key Performance Indicators
Warranties
Title and Risk
Intellectual Property
Confidentiality
Data Protection
Information Security
Audit Rights
Record Keeping
Business Continuity
Change Control
Subcontracting
Personnel
Anti-Bribery
Modern Slavery
Health and Safety
Environmental Compliance
Insurance
Liability
Indemnification
Force Majeure
Termination
Exit Management
Assignment
Variation
Notices
Dispute Resolution
Governing Law
Jurisdiction
Entire Agreement
Severability
Waiver
Third Party Rights
Counterparts
Relationship of Parties
Announcements
Costs
Language
Manufacturing
Technology
Retail
Professional Services
Financial Services
Logistics and Supply Chain
Healthcare
Construction
Telecommunications
Electronics
Food and Beverage
Industrial Equipment
Consumer Goods
Energy
Automotive
Legal
Procurement
Supply Chain
Operations
Finance
Risk and Compliance
Commercial
Vendor Management
Business Development
Contract Management
Chief Procurement Officer
Procurement Manager
Supply Chain Director
Commercial Director
Chief Legal Officer
Legal Counsel
Contract Manager
Vendor Manager
Operations Director
Chief Financial Officer
Risk Manager
Compliance Officer
Category Manager
Sourcing Manager
Business Development Manager
Chief Operating Officer
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