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Website Development And Maintenance Agreement
"I need a Website Development And Maintenance Agreement for my e-commerce startup, where the developer will create a custom shopping platform and provide 24/7 maintenance support for the first two years, starting from March 2025."
1. Parties: Identifies and provides details of the contracting parties - the developer/agency and the client
2. Background: Sets out the context of the agreement and the parties' intentions to enter into a website development and maintenance arrangement
3. Definitions: Defines key terms used throughout the agreement including Website, Services, Specifications, Acceptance Tests, etc.
4. Scope of Services: Details the development and maintenance services to be provided, including design, development, testing, and ongoing maintenance
5. Project Timeline: Outlines the development phases, milestones, and delivery dates for the website development
6. Payment Terms: Specifies fees, payment schedule, invoicing terms, and any additional costs
7. Intellectual Property Rights: Addresses ownership and licensing of website content, code, and associated materials
8. Confidentiality: Protects sensitive information shared during the project and ongoing maintenance
9. Term and Termination: Defines agreement duration, renewal terms, and conditions for termination
1. Service Level Agreement: Defines performance metrics, response times, and service availability requirements for website maintenance
2. Change Control: Establishes procedures for managing changes to scope, specifications, or requirements
3. Third-Party Integrations: Specifies terms for incorporating external services, APIs, or tools into the website
4. Training: Details provisions for training client staff on website management and content updates
1. Schedule 1 - Technical Specifications: Detailed technical requirements, functionality specifications, and platform requirements
2. Schedule 2 - Design Brief: Visual design requirements, brand guidelines, and user interface specifications
3. Schedule 3 - Maintenance Schedule: Details of regular maintenance tasks, frequencies, and procedures
4. Schedule 4 - Rate Card: Pricing for additional services, changes, or out-of-scope work
5. Schedule 5 - Service Level Requirements: Detailed performance metrics, response times, and service level penalties
Authors
Acceptance Criteria
Acceptance Tests
Agreement
Background IPR
Business Day
Change Request
Client Materials
Confidential Information
Data Protection Legislation
Deliverables
Design Specification
Developer Materials
Development Services
Documentation
Effective Date
Fees
Force Majeure Event
Foreground IPR
Go-Live Date
Good Industry Practice
Hosting Services
Intellectual Property Rights
Maintenance Services
Milestone
Project Plan
Response Time
Services
Service Level Agreement
Site
Specification
Support Hours
Technical Requirements
Term
Third Party Materials
Updates
User Acceptance Testing
Website
Work Product
Services
Development Process
Client Obligations
Developer Obligations
Acceptance Testing
Change Control
Payment
Intellectual Property Rights
Data Protection
Confidentiality
Service Levels
Maintenance and Support
Warranties
Liability
Force Majeure
Term and Termination
Consequences of Termination
Assignment and Subcontracting
Third Party Rights
Variation
Waiver
Severance
Entire Agreement
Notices
Dispute Resolution
Governing Law and Jurisdiction
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